When I try to install the program, it requests that I close firefox to continue. When I close the program from the internet, it still states that the program needs to be closed.

It repreats itself from the beginning stating that firefox needs to be closed in order to continue.

That would be my first guess.  You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

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