When I try to install (upgrade) to Quicktime 7, I get 'unable to uninstall older version, contact your technical support group'.
When I try to install (upgrade) to Quicktime 7, I get 'unable to uninstall older version, contact your technical support group'.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATION" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC. Now try another QuickTime install. Does it go through properly this time?
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When I try an update I-tunes the software tells me the older version of Apple Software Update cannot be removed. Contact your technical support group. Help!!!
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to install current version of QuickTime. I get the message that it cannot find QuickTime.msi on my computer.
Then I get a message "The older version of QuickTime cannot be removed. Contact your technical support group.
I am simply trying to view video files recorded on my iPhone and transferred to my computer.See if anything in this post might help...
https://discussions.apple.com/message/22905774#22905774 -
Can somebody please help me, i can not work on my websites anymore. Thanks !!
ERROR: The older version of Adobe Muse CC 2014 cannot be removed. Contact your technical support group.
ERROR: Install MSI payload failed with error: 1603 - Onherstelbare fout bij installatie.
MSI Error message: The older version of Adobe Muse CC 2014 cannot be removed. Contact your technical support group.
ERROR: Third party payload installer Muse_2014_2_CC_LS24.msi failed with exit code: 1603 -
Please help! Im ready to throw my ipod and I-tunes in the trash. For some reason I was required to reinstall my quicktime......when I did that I came up with all sorts of errors that said I needed to re-install my I-Tunes. I went through all of the steps but when the installation process gets to the Quick Time installation I get the error "The older version of Quick Time cannot be removed....................... " . I cant get my itunes re-install and I cannot get a newer version of Quick Time either. I went through the whole process of deleting Itunes and Quick Times files........but that didnt work either. I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either........ Please help!
I aslo tried the windows clean-up on majorgeek.com but that didnt help at all either
Walk us through what happened with CleanUp, Michelle. In particular, was there no entry for QuickTime in the list of programs in CleanUp? -
When I try to install Lion it tell's me "You can't use this version of the application install mac os x Lion with this version of Mac os X" even though I have the latest update 10.5.8 of Mac os X?
The install icon has this sign on itmoose0422 wrote:
You can't install Lion over Leopard. To install Lion, a requirement is Snow Leopard. So you can either upgrade to Snow Leopard first or you can make a bootable Lion install disc and use that to wipe your hard drive and install a fresh copy of Lion.
So to make a disk would require you to purchase Snow Leopard and upgrade to 10.6.8 so you can use the App Store, unless you have access to another computer to download it from with your Apple ID. Remember it is about a 3.4GB download.
Good Luck -
I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, I get a message "The Configuration data for this product is Corrupt contact your support personneI" I
am so disgusted,please help!!!Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help
Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled -
When i try to install windows 8 with bootcamp on my Macbook pro (early 2011) it says it only supports windows 7, how can i fix this?
if your computer does not support the operating system you wish to install in bootcamp then you have to use a virtual machine like virtual box to install the operating system you wish to install
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When I try to install Adobe Acrobat XI Pro, I get an error message, "Key not valid for use in specified state". What is this?
See if this post by turingtest2 fixes it : key not valid for use in specified state
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When I try to install Maverick on the HD I get this message: This disc is used for Time Machine backups and then nothing happens!
Try looking in Finder at your Macintosh HD. Look to see if there is a backups.backupsdb folder at the root of the hard drive. That's a folder that Time Machine makes on external hard drives to store the backups. If you have one there, some one put it there; rename the folder or delete it. Then try installing again.
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HT4623 When I try to install iOS 6.1.1 I get the message that it failed.
When I try to install iOS 6.1.1 I get the message that it failed because I am no longer connected to the internet. NOT TRUE, Safari and mail are happily connected to the internet and working fine. Any clue?
You could try reseting. MAKE SURE YOU HAVE A VALID BACKUP AND KNOW HOW TO RESTORE IT BEFORE YOU TRY THIS
Go to settings-general-reset-erase all content and settings. This should be your last resort, it'll erase your data... -
When I try to install extensions into Dreamweaver CC, I get the following dialogue box in the Extens
When I try to install extensions into Dreamweaver CC, I get the following dialogue box in the Extension Manager CC:
"Failed to update database. The extension will not be installed."
What may the problem be?Good day to all,
The problem that we were having was caused by a case difference between two folders, like Carl pointed out. The line that created the issue was written like this:
<file source="File1.htm" destination="$dreamweaver/Configuration/Shared/MyExtensions" />
<file source="File2.htm" destination="$dreamweaver/Configuration/Shared/myExtensions" />
The correct folder was with an upper case ("MyExtensions").
The extensions are now installing correctly however it seems to take significantly longer to install than on previous versions of EM (even previous version of EM CC). Has anyone been experiencing the same long install time? This only happens on Windows OS. On Mac the extension is installed pretty fast.
Any idea how I could lower the install time? We do have a long list of files. Maybe try to use only folders instead of individual files?
Cheers,
Andrei -
When I try to play a You Tube video in Safari it tells me my version is no longer supported and I should download a newer version of Safari. I have OSX10.8.5, and my Safari is 6.2.3, and apparently it's up to date. What's going on? Should I just give up and use Chrome or Firefox, which work fine?
Thanks,
RichardYour USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/6.2.3 Safari/537.85.12
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted. -
When I try to install photoshop elements 10 all it will do is uninstall
When I try to reinstall Photoshop elements 10 all it will do is uninstall.
did you download the installation files?
if yes, what files (names/extensions) and what sizes?
if no, copy your cd contents to a desktop folder and attempt to install from the desktop folder.
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