When I try to launch the edit tab, I get a error message to close restart my computer and try again.

The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.

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I want to add Narration to my movies. I've watched the Elements Guided Help for Narration. But when I click the RECORD Tab, I get an error message. "Your current audio hardware selection does not have any inout channels." My question, therefore: Do I need

I want to add Narration to my movies. I've watched the Elements Guided Help for Narration, and closely followed their procedure. But when I click the RECORD tab, I get an error message. "Your current audio hardware selection dos not have any input channels." My question, therefore: Do I need to buy an external microphone? I have an HP Pavilion Laptop, running WIndows 8.1. I thought I had a built-in microphone. But ,maybe not. Please help. Also, WHAT KIND of microphone - exactly - should I buy? Thanks for your help.
Mike Moore
Corvallis, Oregon

mikem
Go to Edit Menu/Preferences/Audio Hardware and ASIO tab and click on it.
Under the Input tab, make sure that you have your microphone selected.
Please let us know the outcome.
Thank you.
ATR

HT1222 When I try to do the iTunes update I get an error message

When I try to do the iTunes update I get an error message "iTunes" has an invalid signature. It will not be installed.

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

When i try to open the master collection i get a error message saying invalid checksum

when i try to open the master collection i get a error message saying invalid checksum

I'm trying to install Adobe Photoshop Elements 10 (English North Americas) and have the same problem.
#1 the default location is in some Local / User folder and I too made it the Application folder. Now Adobe Download Manage will only download to Applications folder. The first time the installer failed I logged out, but the installer .dmb was erased. Second download I copied to the Desktop, and deledted the orgional in the Applications folder. BOTH .dmg had checksum errors. BOTH failed on install. Restart of systm changes nothing
I'm on Cable and am able to download 20G files without issue. (I work with 1080i/p movies all the time). MacOS 10.7.4 MacBook Pro 2.2 i7, 4GB, 200GB free space
As someone who has used Adobe products since before Photoshop v.1 was released, this would be far from the first bad Adobe installer!
1st .dmg Install:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 15 error(s), 1 warning(s)
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirjTYCq3pT/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
2nd dmg install:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 3 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirVCMTpQmH/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)
ERROR: DF024: Unable to restore file at "/Library/Fonts/KozMinPr6N-Bold.otf" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.temptAHgfS" Error 0(Seq 1538)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1538)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

When i install or reinstall the new itunes i get an error message that says:

when i install or reinstall the new itunes i get an error message that says:
apple application support was no found.
apple application support is required to run ituneshelper. please uninstall itunes, then install itunes again.
error 2
thats all it says ive tried to reinstall uninstall ive done all that and it wont work. i use windows 7
please help me!!

Yeah, this is absolutely ********. I have t5he same message, only i just started getting it when my Iphone4 went in to recovery mode.
I uninstalled itunes, downloaded the lates itunes just now, reinstalled it and got the same message.
So, i did some more google research, and saw a recommendation that rather than installing itunes, one should unpack it with win zip, or win rar.
I did this, and even though I just downloaded the apple software today, when i try installing application support, i gwt a message saying A LATER VERSION OF APPLE APPLICATION SUPPORT IS ALREADY INSTALLED.. go figure! Du-uh!
So, i uninstalled the new itunes, went - control panel-programs- and dis a search for apple application support, found it and deleted it too.
Resinstalled itunes and again the same message.
unistalled everything again, tried installing application support first, then itunes, and now I get a message saying ITUNES WAS NOT ISNATLLED CORRECTLY!
I am so annoyed right now, that if my puter was a person, I would be in Jail!
lol

IF i'm on a call and try to use the internet function, I get an error message. Is this normal?

IF i'm on a call and try to use the internet function, I get an error message. Is this normal?

Depending on your carrier, with AT&T there shouldn't be a problem.
If you with Verizon, you will need to be on Wifi, to do that.

Hello, Whenever I try to download Premier Pro CC I get an error message to close (CEPHtmlEngine, CEPHtmlEngine Helper). However, all my applications are closed except for Creative Cloud.

Hello, Whenever I try to download Premier Pro CC I get an error message to close (CEPHtmlEngine, CEPHtmlEngine Helper). However, all my applications are closed except for Creative Cloud.

Terminate the processes in task manager/ activity monitor.
Mylenium

When I try to access the itunes store I get an error message that my computer is not connected to the internet, even though it is. How do I fix this? Thanks.

For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Ever since downloading and opening Firefox 4 beta, when I try to launch 3.6.8, I get an error message saying that Firefox is already running; it is not. I have removed 4.0 beta from the computer, but don't know where else to look for any bits and pieces.

I need to restart the computer in order to launch FF 3.6.8. Also, in Dreamweaver CS5, I have defined FF 3.6.8 as my default browser, but when I try to view a page in FF, I get the same message that FF is already running. Where else do I need to look to find hidden files that are causing this?

Did you uninstall the Firefox 4.0 beta version ?
If you did then did you remove the personal data or otherwise removed to Firefox profile folder ?
Make sure that you still have a (default) Firefox profile folder.<br />
See http://kb.mozillazine.org/Recovering_a_missing_profile

When trying to purchase anything on iTunes I am getting an error message (there was a problem with the itunes store. Please try later -42408). Why is this?

When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?

poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I just updated iTunes on my dell and now when I try to go to the store I get an error message that iTunes has stopped working and the program closes. Ideas?

I have also retarted twice...

I have a 2GB IPOD with only 385 songs on it. I downloaded 2 CD's to iTunes but when I try and sync the IPOD I'm getting an error message indicating there isn't enough space. I thought a 2GB would hold at least 500 songs.

I have a 2GB IPOD with only 385 songs on it. I downloaded 2 CD's to iTunes and when I try and sync the IPOD I'm getting an error message that says I don't have enough free space. I thought a 2GB IPOD held at least 500 songs. I've even deleted songs from from iTunes library.

The figures that Apple used to use when saying how many songs coud fit onto any particular iPod were based on a 4 minute song at a Bit Rate of 128Kbps and that's the bit rate that songs sold by iTunes used to be in. However, now the iTunes Store sells songs at 256Kbps (as do many other MP3 stores) - which means that each song now uses twice as much storage space than before.
So if your songs have a bit rate of higher than 128Kbps, and/or they are all longer than four minutes each, that's why 385 songs is filling up your iPod. You can check how much space is being used when the iPod is connected to iTunes Library. Look on the Device panes for the capacity bar at the bottom of the window. How much space is being used by Music?
The solution is either:
Use iTunes to make 128Kbps versions to go onto your iPod - or,
Sync the iPod using Playlists and then choosing which Playlists you want on it. Smart Playlists may be the answer - you can set Smart Playlists up so that they automatically add and remove songs from your iPod, so that there is a constant change of songs (according to the rules you set)

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

You need to get a new copy of the PDF.

Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

When I try to connect my iPod touch I get an error message that the "phone" is not recognized, unknown error 0xE8000084. Help

I am using my husband's old iPod touch and when I try to connect it to iTunes I get that error message. It is recognized in my computer as unspecified under Devices and Printers

Thanks. I had searched for that error message but had the whole number and nothing came up. I followed the directions and now it is recognized. The only thing I hadn't done before was to disconnect my external hard drive. Go figure.

When I try to launch the edit tab, I get a error message to close restart my computer and try again.

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