When I try to load most videos on the BBC web site, nothing happens and I get the following in the error console: "DM_Tag is not defined". Internet Explorer works fine.
This happens when I use Firefox. I currently am using Firefox 4.0
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.
Similar Messages
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When I try to add a video file to my itunes library nothing happens
I have tried dragging and ctrl+o but nothing has happened.
What format is your video file? Itunes only support mov, m4v, mp4 formats.
-
when I try to start Firefox, a pop up says it is already running and I must close a window or restart. I can not figure out what window they want me to close
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; MDDC; .NET CLR 3.5.30729; .NET CLR 3.0.30618)See http://kb.mozillazine.org/Firefox_hangs and [[Firefox hangs]] (Hang at exit)
Check in the Task Manager (XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC, Processes tab) if there are hanging Firefox processes.
If you see any ''firefox.exe'' processes then click the End button to end those Firefox processes.
You can only start Firefox in [[Safe mode]] or launch the [[Managing profiles|Profile Manager]] is all Firefox processes are ended.
See also http://kb.mozillazine.org/Kill_application -
NONE of the web pages load properly. If I hit "Ctrl + F5" it will fix THAT PAGE ONLY. I have to do this to EVERY SINGLE page I try to load. This ONLY happens with FIREFOX. Internet Explorer works fine. PLEASE HELP! Thanks.
To answer the post title FireFox save all downloads automatically in the download folder, which you can find in the Documents folder. If you want to choose where to save your downloads go to tools>options>check always ask me where to save files.
Secondly, I am assuming you have IE 8 installed as this is the only version that supports this fix that is currently not in beta. Go to control panel>internet options>advanced tab and reset the settings at the bottom. This may or may not fix the problem but it is a good first step. -
When I try to download any application from I tune it ask to accept the new terms and condition of itune.and when I accept it it again opens the I tune but nothing happens and iPad returns back to home screen.plz help me
Try resetting your iPad and start again, sometime that clears the problem
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I have a Macbook Air. I have MS office installed and work in Excel often with no issues. But When I download an excel spread sheet from a Ford web site I seem to be getting code and not the work sheet.
Example-
MIME-Version: 1.0
X-Document-Type: Workbook
Content-Type: multipart/related; boundary="====Boundary===="
--====Boundary====
Content-Location: file:///C:/HOLD.XHT
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"
<html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:o="urn:schemas-microsoft-com:office:office"
xmlns:x="urn:schemas-microsoft-com:office:excel"
xmlns="http://www.w3.org/TR/REC-html40">
<HEAD>
<meta name="Excel Workbook Frameset">
<xml>
<x:ExcelWorkbook>
<x:ExcelWorksheets>
<x:ExcelWorksheet>
<x:Name>BTB</x:Name>
<x:WorksheetSource HRef="./IBIT0001.xht"/>
</x:ExcelWorksheet>
<x:ExcelWorksheet>
<x:Name>GSM</x:Name>
<x:WorksheetSource HRef="./IBIT0002.xht"/>
</x:ExcelWorksheet>
<x:ExcelWorksheet>
<x:Name>RODetail</x:Name>
<x:WorksheetSource HRef="./IBIT0003.xht"/>
</x:ExcelWorksheet>
</x:ExcelWorksheets>
</x:ExcelWorkbook>
</xml>
</HEAD>
</HTML>
--====Boundary====
Content-Location: file:///C:/IBIT0001.xht
Content-Transfer-Encoding: 8bit
Content-Type: text/html; charset="utf-8"
<html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns:o="urn:schemas-microsoft-com:office:office"
xmlns:x="urn:schemas-microsoft-com:office:excel"
xmlns="http://www.w3.org/TR/REC-html40">
<HEAD>
<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<style>
<!--table
{mso-displayed-decimal-separator:"\.";
mso-displayed-thousand-separator:"\,";}
@page
{margin:1.0in .75in 1.0in .75in;
mso-header-margin:.5in;
mso-footer-margin:.5in;
mso-page-orientation:landscape;}
tr
{mso-height-source:auto;}
col
{mso-width-source:auto;}
br
{mso-data-placement:same-cell;}
.style21
{color:blue;
font-size:10.0pt;
font-weight:400;
font-style:normal;
text-decoration:underline;
text-underline-style:single;
font-family:Arial;Try search/ask in the forum devoted entirely to Excel issues:
http://answers.microsoft.com/en-us/mac/forum/macexcel -
When approving the Agreement or Organizer, nothing happens and screen re-appears
When approving the Agreement or Organizer, nothing happens and screen re-appears
Are you getting any error message, or does it says : This program has stopped working' (if you are using win 7)
Please try this link: troubleshoot system errors,freezes
Thanks and regards
Harshit yadav -
I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?
The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
Be sure it indicates 11.1.3.
If it is, here's further troubleshooting:
http://support.apple.com/kb/TS1538 -
Unable to play videos on the BBC web site.
Running an iMac (Mac OS X 10.9.1) with Safari (7.0.1) and Flash Player 11.9.900.170 I get the message "This content doesn't seem to be working. Please try again later" when trying to run any videos (including those in iPlayer) on the www.bbc.co.uk web site.
On a Macbook Pro (Mac OS X 10.9.1) with Safari (7.0.1) and Flash Player 11.9.900.117, the videos and iPlayer content all run normally.
On both machines, video files from other sites run normally.
I have removed and re-installed Flash Player 11.9.900.170 on the iMac, checked all the advice from your Forum pages, but can find no way to improve this situation.
Any advice gratefully received.
Tony MossThanks Mike.
I've now tried both suggestions, and things have much improved. Most video clips now play (including those from the iPlayer site), although many from the bbc.co.uk/news and its associated sites do not - the video clip remains stubbornly black, with no error message appearing.
However, all video clips (from ANY web site) show a grey screen with "Shockwave Flash" displayed. Clicking this screen removes it and the video plays (unless it happens to be on the bbc.co.uk/news and its associated sites). Could this be significant?
Also, I've tried using the Chrome browser, and again some clips on the bbc.co.uk/news site fail to run (but no "Shockwave Flash" screen at all in Chrome) and allow me to collect the following error details:-
Error code : 3024
Severity : critical
Description : All net connections failed
Responsibility : Application
In Firefox, the following error details are obtained:-
Error code : 3011
Severity : error
Description : The netstream connection was closed unexpectedly
Responsibility : Application
I hope some of this is helpful in determining, and possibly resolving, the cause of the problem.
Regards,
Tony -
Author's note: because I'm not yet allowed to post links in the forums, please note that all links have
dot for the actual . in links, and any "http://" is spaced out so things don't appear as links. Common sense, folks.
I found the answer here: http:// wwwdoteightforumsdotcom/tutorials/13200-windows-8-upgrade-iso-redownload.html,
but here's the brief summary:
-I'm guessing that at some point, you probably downloaded the Windows 8 preview, yes? For whatever reason, when you go to do it "for real," the Windows 8 setup doesn't overwrite the old file, called the "WebSetup"
folder. If that folder is still there, you'll get the "Sorry, something happened and we couldn't finish creating the ISO. Restart setup and try again" message.
The location of the folder is at: C:\%UserProfile%\AppData\Local\Microsoft\WebSetup
where %UserProfile% is the user account you downloaded it under (probably your default account) - this is the folder you need to delete.
Once that folder is deleted, run the Windows 8 setup file (found here: http:// windowsdotmicrosoftdotcom/en-US/windows-8/upgrade-product-key-only if
you haven't, like me, already downloaded it 8 different times thinking it was a corrupted file), and it should prompt you at that point for your product key - which is something it wasn't doing for me. After that, you can choose to make it an ISO, run
it normally, run it from USB, etc.
It'd be helpful if Microsoft knew about this... hope it helps...
(h/t to EightForums, where I originally found and condensed this guide.)Author's note: because I'm not yet allowed to post links in the forums, please note that all links have
dot for the actual . in links, and any "http://" is spaced out so things don't appear as links. Common sense, folks.
I found the answer here: http:// wwwdoteightforumsdotcom/tutorials/13200-windows-8-upgrade-iso-redownload.html,
but here's the brief summary:
-I'm guessing that at some point, you probably downloaded the Windows 8 preview, yes? For whatever reason, when you go to do it "for real," the Windows 8 setup doesn't overwrite the old file, called the "WebSetup"
folder. If that folder is still there, you'll get the "Sorry, something happened and we couldn't finish creating the ISO. Restart setup and try again" message.
The location of the folder is at: C:\%UserProfile%\AppData\Local\Microsoft\WebSetup
where %UserProfile% is the user account you downloaded it under (probably your default account) - this is the folder you need to delete.
Once that folder is deleted, run the Windows 8 setup file (found here: http:// windowsdotmicrosoftdotcom/en-US/windows-8/upgrade-product-key-only if
you haven't, like me, already downloaded it 8 different times thinking it was a corrupted file), and it should prompt you at that point for your product key - which is something it wasn't doing for me. After that, you can choose to make it an ISO, run
it normally, run it from USB, etc.
It'd be helpful if Microsoft knew about this... hope it helps...
(h/t to EightForums, where I originally found and condensed this guide.)
Worked like a charm. Thank you! -
Cannot load live video streaming on certain web sites
When I go to a horse racing site to see live streaming video, I press the play button. When I do this the word ready that is on the video screen very briefly changes to connecting to media and then reverts to ready. No matter how many times I click play this continues to happen. I have tried this site on Chrome and IE and the same thing happens. The site was working ok until I upgraded to Firefox 4. I then downgraded back to 3.6 and now it stopped working there.
What web pages is this occurring on? Have you tried to reset Firefox? [[Reset Firefox – easily fix most problems]]
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections. -
I am attempting to be a member of GOG (Good Old Games). These people facillitate users who have a Windows 7, 64-bit os. Many of the old games can't function outside an XP environment. Internet Explorer has a problem with APPCRASH. I have been following it on line and many people have the same problems. The people from GOG told me to try another system ,(yours) and that is where I am.
the original apple id was entered incorrectly. Apple says it must be a email address. My email address is correct but the letter ( t ) somehow got added to the (.com) so that when i try to enter my id it is automaticly loaded with the email address the ends ( .comt ) . According to Apple this is not a "legal" email id. But it appears on my dropdown in gray and i cannot alter it or delete it, thus preventing me from downloading software updates.
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It has worked before. The files are in the "Program Files" library.
The problem seems to have happened when I had made an update of Adobe Flash or something like that.If you are getting the "Firefox is already running" error message, see this link - https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
For other troubleshooting options see https://support.mozilla.com/kb/Firefox+will+not+start -
I cannot open firefox. it starts to load, but never complets.
When I open Belarc it uses firefox and works fine. When I go to my mail I get the error message I posted in troubleshootongMake sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Windows Accessibility settings.
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong -
hello, my i phone 4 froze suddenly. before it did, the battery was 80% full. i called it from another phone and i can hear a ringing tone but my phone is completely dead. i pressed the operating button and nothing happens. also i tried connecting it to my mac but nothing happens. i also put it on the charger but nothing happens. any tips please?
Try this yet then.
How to reset your SMC >>
Run fsck.
1. Reboot/Startup holding your Command-S key down.
2. At the command line type the following and hit 'Return.'
/sbin/fsck -fy
3. After it has check/repaired your disk, type 'reboot' and hit 'Return' again. Unit should bootup normally.
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
ITMS: MacOSG Podcast
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