When I try to log into iCloud the login page offers me my old email address rather than my newer one - and for which I have created a new password. I am unable to activate iCloud. Suggestions welcome.
Earlier, I changed my Apple account details to reflect my new email address. I also changed the password. iCloud seems not to 'know' this. It's service is disabled until I login in. But the default email address shown on the login page is the old email address. I can find no way of telling I cloud that I have new account details.
To change the account, go to System Preferences>iCloud, sign out, then sign back in with your revised credentials. If they aren't accepted, recreate the old ID at https://appleid.apple.com/ and changing the primary email address back to the old one (no need to verify the email account). Then sign out of the old ID on your Mac, providing your current password if prompted. Once you have signed out, change your ID back again, then go to System Preferences>iCloud and sign back in with your updated credentials.
Similar Messages
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Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
is there a solution for that??
Kind regards
yossi
<Email Edited By Host>If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID. -
When I try to log into my account I get back a message stating User ID not found. I have 1) Cleared all cookies, cache, history etc.. 2) Run as administrator 3) renamed cookies-sprite 4) rebooted
I am currently using Windows 7 Home Premium SP1, Firefox 26Did you try Safe Mode?
*https://support.mozilla.org/kb/Safe+Mode
In case you use the Firefox Password Manager then try to disable saving passwords and also saved form data in case that is interfering.
Remove these check marks as a test:
*Tools > Options > Security: Passwords: "Remember passwords for sites"
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": "Remember search and form history" -
Itunes does not accept my password anymore since upgrading phone. They give me my very old email address. I retrieved that account and changed password accordingly. Apple said it was changed correctly, but itunes will not accept it.Please help
They give me my very old email address.
How old it is does not matter IF thats what Apple have as your user ID and if Apple have advised you its OK and it is not... then you need to deal with support where ID information is causing problems. -
I tried to change my email address ID , but now when I try to buy an app or music it still shows my old email address and won't accept my password which I did not change. What can I do as I can't download anything ?
What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version
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When you try to log into icoud message goes on this iphone activated limit the number of free accounts. What to do?
How to register in icloud???Thanks for the help!
Unfortunately, the proposed option does not help you, as before when trying to check in icloud you see the same. Just not when you try to turn on Face Time the message "Waiting for activation" and all, Face Time icon on the desktop is not ...
Please help!
Thank you in advance!! -
Hi,
I have an Apple ID for App Store and when I try to log in to the iCloud, I get the message " this Apple ID is validbut not iCloud account "
Thanks.http://www.youtube.com/watch?v=gmOmd_WFp6o
This was helpful for getting icloud set up from my pc...but someone said that they had it on their pc and then it disappeared. Fun! Fun! Fun! -
I have 2 apple ID'S on my iPone, when I try to log into app store etc the wrong ID comes up and I dont know how to change this so I can use my primary ID
Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.
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Me and my family have 2 game cetre accounts on one email, but when we try to log into one, we log into the other. Also, we cant start a new apple id
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??
Settings>Store: Tap the AppleID and choose "Sign Out", it will then prompt you to sign in and you can use the new AppleID.
NOTE: Apps must be updated with the AppleID they were purchased under.
EE -
Getting an error message when they try to log into the Discussion Board
I know this is not MacBook related, or maybe it is, since I have a MacBook. Anyway, this is the Discussion board I visit the most, so I thought I would post here.
When I try to log in to the Discussion Board, I fill in my User Name and Password and press the Log In button and then the next screen comes up with an error message. I have successfully logged in, but I am not taken back to the Discussion Board I left. This is the message:
"Error
An error has occurred. We apologize for the inconvenience.
Useful links:
* Forum Home -- browse the forums here.
* Search Forums -- visit the search page to query all forum content."
Is anyone else seeing this? If so, how do I correct it? This is happening on Safari 3 and also with Camino. Thanks.
ThomHi all,
just as a hint:
There is a whole Forum for things related to the Discussion Board.
See here: http://discussions.apple.com/forum.jspa?forumID=1076
As for the error you get, I get it also.
According to the a.m. Forum, Apple knows about this error and is trying to fix it.
Have Fun
Stefan -
I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?
Hi Simon,
I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara -
I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?
<Edited by host>Some free advice. If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
In between ... use your judgement. -
When I go to the e-bay web site I can view everything I wish to BUT when I try to log into my account entering my username and password in the boxes nothing happens and if I try to do anything else Firefox Hangs up and nothing I do will clear it. I have to completely shut down my computer including switching off at the mains . I have tried to set Firefox to default but to no avail.
Everything works well with Internet explorer.
I am using Firefox 18 with AVG and Zonelabs running on my computer
Help please to resolve this problem as I would prefer to use FirefoxThe Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS)
I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS) in order to install Adobe Acrobat X1 Pro is states I am not a valid user. I have serial number for install.
Account on Adobe website is different than on Adobe Licensing Website(LWS).
Account on www.adobe.com is an account for individual however the account on LWS is
mostly corresponding to an organisation or a company and they hold the permission to access this account.
They assign specific people witin their organisation to have access this account.
You cannot login LWS using your individual account login.
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