When I try to log on using my administra​tor account I get a message :

  The message is : The user profile service failed the log on  User profile cannot be loaded.  Because of this I cannot access any of my files & cannot perform any up grades as it woun't recognise my password.  Thanks for any help.

Hmmmm.  Try looking over this thread to see if it helps: http://www.vistax64.com/tutorials/130095-user-prof​ile-service-failed-logon-user-profile-cannot-loade​...
So, "really" old man, it would be helpful if you had the installed disk, but I assume you do not.  So check here: http://www.vistax64.com/tutorials/141820-create-re​covery-disc.html
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