When I try to login into iTune store, I get an Unknown Error (-50)
Ever since I moved into my new home, my sisters and I haven't been able to login to the iTunes store. I have a secure connection, but I have no idea what's wrong.
And I have tried all of Apple's troubleshooting steps, so don't bother.
Ever since I moved into my new home, my sisters and I haven't been able to login to the iTunes store. I have a secure connection, but I have no idea what's wrong.
And I have tried all of Apple's troubleshooting steps, so don't bother.
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i cannot sign out or into my account, but the store still remembers my name! i keep getting "unknown error 0x800B0101" no advice relative to that code has worked thus far, im extremely frustrated
I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
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Happens isnce a week or four...https://www.dropbox.com/s/h20hiaxiuynz6z5/Blendle%20week%2051%202014.pdf?dl=0
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I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."
Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
When I opened the Mac App Store on my White MacBook(2010 model running Lion), it told me I had an update for Angry Birds. I never bought the original Angry Birds for Mac, so I decided I'd buy it because I enjoyed it on the iPad. When I clicked buy, it had my email switched to a russian one and when I tried to buy the app on my account, I got an unknown error (4). I can buy other items on my account, but when I try Angry Birds it always returns the error. Any ideas on how to fix it? Thanks in advance!
edit: Sorry! Found the answer on a related discussion.i have this too -- it's from trying to install pirated sw. I have no idea how to fix it -- even trying to buy a legot copy gives an error in the app store.
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After I clicked and downloaded the newest version of itunes I no longer am able to connect with the store. I get an error (-32-12) and it says to check the connectivity. The problem is with the on line connection. I attempted to reload itunes , still the same problem exists.
... and that's a new one that I wasn't expecting ...
Okay ... lets try a complete uninstall/reinstall as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
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i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.
That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.
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Why when I try to login the Itunes Connect with my Apple ID it always says: "Apple ID does not have permission to access iTunes Connect."?
Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.
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HT1918 Error message 11556 when I try to login to itunes
I keep receiving error message 11556 when I try to login to iTunes.... Any suggestions?
Hello payton01,
I found a couple of articles with steps you can take when you are not able to connect to the iTunes Store. I recommend reviewing the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have 2 apple ID'S on my iPone, when I try to log into app store etc the wrong ID comes up and I dont know how to change this so I can use my primary ID
Settings>Store...tap the ID shown...sign out...now sign back in with the ID you want to use.
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I have also retarted twice...
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