When I try to look at my purchase history it doesn't show when I bought the apps

when I go to purchase history it doesn't show the date and time of purchase

If you log in through iTunes and click Account and then under Purchase History you can see all of your purchases and the dates.

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HT204088 Every time I try to look at my purchase history on my account, I keep getting a message saying that my session has timed out. How do I correct this?

Every time I try to look at my purchase history on my account, I keep getting a message saying that my session has timed out. How do I fix this problem?

Same thing happens to me as well. Might be a community wide problem, I tried entering my information on multiple devices and it doesn't wanna work, it gives me the same error when trying to purchase it's a good day to die hard

TS1702 Purchased apps are no longer visible in the app store purchased history. Affects both iPad and iPhone apps. Doesn't matter if I bought the app today or months ago. Where are the apps??

Why aren't apps showing in purchased history of the app store?

I have this issue also. Both lists (purchased and not on this ipad) attempt to refresh but seem to timeout and leave the page empty. Can only assume that there's an issue at Apples end. Quiet annoying though.

TS1424 when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

Aladane wrote:
Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article.

I have tv shows in my library but when I try to put them on my ipad it doesn't show the tv shows in to sync

I have recently reinstalled itunes on to my laptop. I have tv shows in my library which i downloaded from itunes but when I try and sync them to my ipad it doesn't show them in the sync page. can anyone help ?

Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519

HT202159 I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to downlo

I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Cannot download OSX Maverick? My current system is Snow Leopard 10.6.8 and even when logged into the app store I'm getting the message that I can not download at this time. Try Later?

Are you connected via wifi? If so, and it is an option, try connecting using a ethernet cable. It sometimes seems to help as it can give a more reliable connection for the 5.3gb download.
If you do manage to download it you may want to make a copy of the installer file - which gets downloaded to the Applications folder - before running it as it self-deletes on successful installation. It may save you another monster download in the future.

I made a purchase in an app. The app closed and I assumed that the purchase did not go through because it did not appear when I reopened the app, so I "re-purchased it". I was charged twice, but only received it once. What can I do?

I made a purchase in an app. The app closed and I assumed that the purchase did not go through because it did not appear when I reopened the app, so I "re-purchased it". I was charged twice, but only received it once. What can I do?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open

i tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open

Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

HT5858 When I press the app store app on my ipad

When I press the app store app on my ipad, one of my previous purchases appears in the middle of the page. I can't remove it so I can purchase more apps. What do I need to do?

Is there an "X" in the top left (or top right) corner of the previous purchase display? If so, click it.
If not, try stopping the App Store App by double clicking the home button, find the App Store in the resulting display, and swipe the icon above the App Store icon toward the top of the screen. Then click the home button to end that display and enter the App Store again.

I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???

I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???
Before (2-3 monate before) i had no problem to access to lightroom & after effetcs...help me please. Thx

That's okay , besides I got nothing to do lol hehehe atleast I can make myself useful for someone else hehe
1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
2)Copy the hosts file to Desktop and open the same with notepad.
Check with the hosts file entries , let me know if there are any Adobe entries like 127.0.01 xxx.,adobe.com .activate.adobe.com....etc?
If there are no Adobe entries in Hosts file .
If you wish , you may uinstall and reinstall the app .
You may try below steps :
Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
Under Program and Features list, locate Adobe Creative Cloud and uninstall it.
End all Adobe related Tasks from Task Manager.
Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
Once the installation process is completed , sign in and check.
Still same issue ?? let me know

Every time i try to put new music on my iPhone 5 it keeps puting on all the apps i have ever downloaded.

Every time i try to put new music on my iPhone 5 it keeps puting on all the apps i have ever downloaded. And on top of that i don't even get my music on it! really anoying!!

You are looking at the tabs in iTunes on your computer when your phone is connected? That is where you manage what gets transferred and what does not.

I updated iOS 7 and my contacts were ok then they suddenly disappeared a few weeks after updating. I have no idea if it has anything to do with iOS 7 but when I email someone the contacts are there. When I open the app they are gone. What happened?

I updated iOS 7 and my contacts were ok then they suddenly disappeared a few weeks after updating. I have no idea if it has anything to do with iOS 7 but when I email someone the contacts are there. When I open the app they are gone. What happened?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

One of my apps won't update. A message comes up saying "The item you tried to buy is no longer available", but when I open the app, it works.

I looked at my iphone 4 and I had two apps that needed to be updated. I pressed "Update All", but only one of them updated. The other, which is the HauteLook app, didn't, and has the little red 1 on my app store application. When I open the app store, it says it needs to be updated. When I press update or update all, the little bar shows up, then a message comes up saying "The item you tried to buy is no longer avaliable". I pressed ok, and it still says it has to be updated. I have opened the app and used it, so it's not broken. I have turned off my phone and turned it back on, and the notification that I need to update it is still there. I have tried restarting my phone, and it's still there. I have also tried plugging my phone into my computer to see if the update shows up iTunes, but it doesn't. I have had my phone for almost 2 years and this has never happened to me before. I did just recently get the IOS 6 update, but since having it, I have had to update apps and never got this message until now. If anyone has any idea how to fix this I would really appericate the help!

I suggest trying the update again after an hour or two. Sometimes, the notice that an update is available comes an hour or two before the developers actually sends the revised app out to be downloaded.

How to delete the applications in the "Updates" tab at the lower right part when you open the App Store?

Hi, I bought the new Itouch 5 recently, i'm just wondering how can i delete the applications in the "Updates" tab at the lower right part when you open the App Store? I just want to delete the applications that i've already deleted but it seems that it is still posted at the "updates" tab ad i can't delete it. Please i need your help. Thank you for those who will reply.

Try turning off & on your iPod (sorry if that sounds dumb, but it might work)
Or, since that's a matter of not refreshing, turn off your wifi& reconnect
Hope this helps

When I try to look at my purchase history it doesn't show when I bought the apps

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