When I try to open a document it says "The document couldn't be opened"

When I try to open a document it says "The document couldn't be opened" and it has a yellow triangle with an exclamation point in it.

That is I take it Pages '06? Which is a bit long in the tooth.
I'm trying unsuccessfully to find the minimum requirement for OSX 10.6, but yours may not be compatible with Snow Leopard.
Your contacts are no doubt using either Pages '08 or Pages '09 which as later versions can open yours but you can not open theirs.
Updating from Pages '06 is a no brainer IMHO.
Peter

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My os is 10.8.4. Airport Utility is 6.3. When I try to pull backups, time capsule says: 'The folder "Pictures" can't be opened because you don't have permission to see its contents.'.

My os is 10.8.4. Airport Utility is 6.3. When I try to pull backups, time capsule says: 'The folder “Pictures” can’t be opened because you don’t have permission to see its contents.'. So I cannot use Time capsule to back up so what gives?

Did you use migration assistant when you set up the computer?
TM will treat this as a different computer and permissions issues can arise from that.
Pondini is the expert on that stuff.. hopefully he can drop in.
But I recommend you read all the FAQ to do with restore.. Q14-17.
And then look at the permissions issues he lists in troubleshooting.
E9 in particular. http://pondini.org/TM/Troubleshooting.html

I keep getting an error message when I try to sync my iPod that says "the required disk is missing". I don't have a clue what they are asking for..

I keep getting an error message when I try to sync my iPod that says "the required disk is missing". I don't have a clue what they are asking for..

Try deleting the iPod Photo Cache folder. If location can be found here:
iTunes: Understanding the iPod Photo Cache folder

When i try to connect my Iphone it says the url could not be opend?...my phone is not coming up,please will you help,thanks

When i try to connect my Iphone it says the url could not be opend?...my phone is not coming up,please will you help,thanks

Try deleting the iPod Photo Cache folder. If location can be found here:
iTunes: Understanding the iPod Photo Cache folder

When I try to play a song it says " The song "Take a Chance on Me" Could not be used because the original file could not be found" how do I fix this?

When I try to play a song it says " The song "Take a Chance on Me" Could not be used because the original file could not be found" how do I fix this?

1. delete this songs from your liblary
2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

TS1814 When I try to restore my iPhone, it says: "The phone could not be restored because the firmware is incompatible

When I try to restore my iPhone, it says: "The phone could not be restored because the firmware is incompatible"

Did you try the things listed here? Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support Is your device jailbroken? Have you ever used the computer to jailbreak a device? Are you trying to load an iOS other than the current one? What version of iPhone are you using? Is this occurring when attempting to update via iTunes and the computer?

My ipad connects to the wifi for email but when i try to download a game it says the game is over 100 mb and will not download until you connect to wifi

My ipad connects to wifi for email but when I try to download a game it says the game is 100mb and has to connect to wifi to download? It also won't connect to icloud to download photos?

It's trying to download when you are connected via cellular. Turn cellular Off and then connect via wifi.
 Cheers, Tom

HT1414 Ive got a iPod 3G running 4.2.1 and want to upgrade the OS, iTunes keeps saying its the latest version. Ive downloaded a 4.3.5.ipsw but when I try and restore from this iTunes says the firmware isn't compatible...any idea's what to do next?

iTunes keeps saying its the latest version. Ive downloaded a 4.3.5.ipsw but when I try and restore from this iTunes says the firmware isn't compatible...any idea's what to do next?

The iPod 3g will only support iOS up to 4.2.1 and nothing beyond that.
Allan

When i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

when i try to install firefox again it says the computer must be restarted to finish uninstalling previous version, but when rebooted and tried again it says the same thing, What do I do?

Please try this: Copy the files formhistory.sqlite (or formhistory) and places.sqlite (or places) if they exist and delete the entire Mozilla folder in %APPDATA% and also the Firefox folder in Program Files. [https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information Please see this.]

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info."

I can't seem to open (view) my photos. I get an error message that says "the file couldn't be opened because you don't have permission to view it. To view or change permission, select the item in the finder and choose File. Get info." I have never had this happen before? Thanks!

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #1, Repair Permissions.
OT

When I try to update my phone it says the latest software is 4.2.1

I want to update to the iOS5 software version, but when I try to update my phone on itunes it says my version is the latest version available. I tried restoring my phone and I have itunes version 10.5. Any suggestions?

It sounds like you may have a3G model as opposed to a 3GS. Check the model number on the back. A1241 is a 3G unit.
Stedman

When i try and updat my itunes it says 'the path isnnt found' and that I 'dont have access to the location'??

When i try to update my itunes an error message tells me 'the path cannot be found' and 'you dont have access to this location' any help?

OK so you need to do a cleanup with the Microsoft Installer Cleanup Utility.
First download the latest iTunes installer and save it on your PC
http://www.apple.com/itunes/download/
If you want Quicktime get it from here;
http://www.apple.com/quicktime/download/win.html
The Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
Now uninstall iTunes and all related components using the method here:
http://support.apple.com/kb/HT1923
or for XP
http://support.apple.com/kb/HT1925
One or more of the uninstalls will fail, don't worry.
Carry on and delete the files given in the method.
Restart your PC
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did *not* uninstall, look out for entries that start All Users that are blank entries or have numeric entries that look like version numbers
restart your PC and try installing iTunes

I have an iPad 2 4.3.5 when i try to update or Restore it says The iPad wasn't eligible for the requested build

i want to updte my ipad but i cant cause it shows a msg that says the iPad wasn't eligible for the requested build and i try restoring it and it keeps showing the same msg what can i Do?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

When I try to attach a file in Outlook, the dialogue box won't open completely. I tried expanding it manually but it won't move.

Attachments in Outlook

Ok two things based on the crash report and the steps you took right before the crash:
# Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
# Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
# Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
# Try to clear out the downloads folder and update flash to version 14 (that should do it)
IF it crashes again please also provide the new crash signatures and we can take a look :-) Sorry for the crashing :-(

TS1394 I have 10.6.4 and when I try to update my computer it says "The Software Update Server (Server.local) is not responding."

I need help, Cant download lion unless I have version 10.6.8, but cant get a system update.

The error sounds like your machine has had its update server changed to point to a local SUS on the domain Server.local
try this
defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
taken from
http://support.apple.com/kb/HT4069?viewlocale=en_US&locale=en_US

When I try to open a document it says "The document couldn't be opened"

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