When I try to open a document on the Mac I created it on a month ago, I am told I need a newer version of pages. When I go to the App Store, I am told I have the newest version of Pages. How do I open this document? I need it for work.
Can't Open Pages Document
Try opening the document from within Pages - then you will be presented with an "update" dialogue that lets you convert the document to the current version
Similar Messages
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Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?
Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store. -
Just downloaded the new ios 7, and I can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a blue circle spin and spin for over 5 min. without nothing happening! Help!!!
Hi,
This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
Hope that helps. -
I have uninstalled iPhoto and reinstalled from the app Store, but still don't have the cards, calendar etc option under Share. Any other suggestions please?
With iPhoto 9.5.1 I have those both places - under the file menu and in the Share section
LN -
After installing ios6 I now have app downloads stuck in waiting mode. I went to downloads in App Store but could not find a way to disable them. How can I do this. I never had this problem on ios5. I'm using an iPad 3
Try downloading in iTune (computer) and sync to iPad.
-
how to fix this problem i cant install program from app store ,,,show error in cloud not sing in what this mean
Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
The hard drive on my computer crashed a couple of weeks ago, so I had to re-install the old OS from the CD that came with my computer almost four years ago. After dealing with all that, I decided to upgrade to OS 10.8.4 and purchased the upgrade from the app store. And then about 20 minutes later I made the realization that hey, if this happens again, I don't have an actual disc to reinstall from should my hard drive crash again. I'm planning on getting a new computer once I get my financial aid in September, but it would be just my luck that my hard drive crashes two weeks before I get that, so what should I do to make sure I don't have to re-purchase the upgraded OS?
Bootable Drive - Install
Bootable Drive - Install (2)
Bootable Drive DVD or USB Flash Drive – Lion Diskmaker -
When I try to open a spreadsheet on my Mac that I worked on with my iPhone, I get "You need a newer version of Numbers to open this spreadsheet." When I go to the App store, it says I already have it. I have v. 2.3 and can't seem to download newer version.
If you are running Mavericks, and the Mac App store says you are up to date, then you have Numbers 3.2 as well as Numbers 2.3. You are getting the "Need a newer version message because your Mac is trying to open the document using Numbers 2.3.
Launch Numbers 3, then open the document from within that app, or right click/control-click the document and choose Open with Numbers 3.x.
Regards,
Barry -
i try to buy an application in the apps store in my macbook pro but the system told me that i had to contact iTunes support
OK, then you need to contact iTunes Support. Did you have a question you'd like us, your fellow users, to help you with?
Regards. -
My App store doesn´t work under my user. Everything is ok if I start with a guest user. I have a Yosemite MacBook Pro. How can I solve this? Because I'm unable to open the App Store, Mail, Contacts and so on. Please can you help me.
Here it is. Hope that helps. Thank You.
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
28/01/15 21:57:12,043 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
28/01/15 21:57:12,043 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,044 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,046 App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
28/01/15 21:57:12,051 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,051 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,053 CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,056 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1497]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
28/01/15 21:57:12,427 com.apple.xpc.launchd[1]: (com.apple.appstore.18776[1494]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,472 ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
28/01/15 21:57:12,485 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
28/01/15 21:57:12,505 AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
28/01/15 21:57:12,506 AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
28/01/15 21:57:12,507 AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
28/01/15 21:57:12,606 secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,607 secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
28/01/15 21:57:12,609 LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
28/01/15 21:57:12,619 Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent[1495]) Service exited due to signal: Illegal instruction: 4
28/01/15 21:57:12,682 com.apple.xpc.launchd[1]: (com.apple.CalendarAgent) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
28/01/15 21:57:12,713 ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
28/01/15 21:57:12,746 ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d251b0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718d25ec0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV App Store[1494]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.appstore/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c407a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c41440 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV CalendarAgent[1495]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.CalendarAgent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.ReportCrash[1497]): Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.appstore.18776[1494]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for App Store[1494] version 2.0 (376.6.2) to /Users/HV/Library/Logs/DiagnosticReports/App Store_2015-01-28-215712_MacBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/App%20Store_2015-01-27-212748_M acBook-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:12 MBP-de-HV.lan AddressBookSourceSync[1498]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 AddressBook 0x00007fff8b99d3a1 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
12 AddressBook 0x00007fff8ba87370 -[PHXSource addressBook] + 146
13 CardDAVPlugin 0x00000001096cbfd0 -[PHXCardDAVSource addressBook] + 47
14 AddressBookSourceSync 0x00000001075ca28e AddressBookSourceSync + 8846
15 AddressBook 0x00007fff8b9a4d2e __55-[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:]_block_invoke + 16
16 CoreFoundation 0x00007fff8943b385 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133
17 CoreFoundation 0x00007fff8943aa89 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313
18 AddressBook 0x00007fff8b9a4d04 -[NSArray(ABArrayAdditions) abArrayWithResultsOfBlock:] + 168
19 AddressBook 0x00007fff8b9a4c46 -[NSArray(ABArrayAdditions) _abMap:] + 91
20 AddressBookSourceSync 0x00000001075ca05e AddressBookSourceSync + 8286
21 AddressBookSourceSync 0x00000001075ca4fb AddressBookSourceSync + 9467
22 libdyld.dylib 0x00007fff933045c9 start + 1
23 ??? 0x0000000000000001 0x0 + 1
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f369d0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718f375a0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:12 MBP-de-HV LaterAgent[1500]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.lateragent/ modes[1]=0700: Permission denied
Jan 28 21:57:12 MBP-de-HV.lan Problem Reporter[1499]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent[1495]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:12 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.CalendarAgent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for CalendarAgent[1495] version 8.0 (316) to /Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215712_MacBoo k-Pro-de-HV.crash
Jan 28 21:57:12 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/CalendarAgent_2015-01-28-215343 _MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent[1500]): Service exited due to signal: Illegal instruction: 4
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.lateragent): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for LaterAgent[1500] version ??? to /Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215713_MacBook-P ro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/LaterAgent_2015-01-28-215345_Ma cBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync[1498]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:13 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.AddressBook.SourceSync): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for AddressBookSourceSync[1498] version 9.0 (1563) to /Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-28-21571 3_MacBook-Pro-de-HV.crash
Jan 28 21:57:13 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/AddressBookSourceSync_2015-01-2 8-215344_MacBook-Pro-de-HV.crash
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.imfoundation.IMRemoteURLConnectionAgent): The _DirtyJetsamMemoryLimit key is not available on this platform.
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get AddressBook lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c34510 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.AddressBookLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV.lan secinitd[257]: unable to get Calendars lock folder path: Error Domain=NSPOSIXErrorDomain Code=13 "open() for F_GETPATH failed." UserInfo=0x7fd718c350c0 {NSFilePath=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/.CalendarLocks, NSLocalizedDescription=open() for F_GETPATH failed.}
Jan 28 21:57:14 MBP-de-HV soagent[1507]: libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/c8/njtxl9js6ns7351s5m_n6sn80000gn/T/com.apple.soagent/ modes[1]=0700: Permission denied
Jan 28 21:57:14 --- last message repeated 1 time ---
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: Could not get real path for Address Book lock folder: open() for F_GETPATH failed.
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Assertion failure in -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:], /SourceCache/AddressBook/AddressBook-1563/Framework/AddressBookUI/ABProcessShar edLock.m:57
Jan 28 21:57:14 MBP-de-HV.lan soagent[1507]: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: lockFilePath != nil'
*** First throw call stack:
0 CoreFoundation 0x00007fff8951a66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a6fb76e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8951a44a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff8decc3a9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 AddressBook 0x00007fff8b9a1c0d -[ABProcessSharedLock initWithLockFilePath:localLock:fileServices:] + 144
5 AddressBook 0x00007fff8ba97f79 +[ABProcessSharedLock recursiveSharedLockWithLockFilePath:] + 97
6 AddressBook 0x00007fff8b9a15a2 +[ABAddressBook initializeFileLock] + 84
7 AddressBook 0x00007fff8b99e443 -[ABAddressBook nts_InitDefaultContactManager] + 153
8 AddressBook 0x00007fff8b99e35b +[ABAddressBook nts_SharedAddressBook] + 72
9 AddressBook 0x00007fff8b99e273 +[ABAddressBook nts_CreateSharedAddressBook] + 48
10 AddressBook 0x00007fff8b99e0df +[ABAddressBook sharedAddressBook] + 67
11 IMCore 0x00007fff9509b80b IMTranscriptChatItemEqual + 176400
12 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
14 IMCore 0x00007fff950524eb OBJC_METACLASS_$_IMSPIMessage + 455538043
15 IMCore 0x00007fff95087650 IMTranscriptChatItemEqual + 94037
16 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
18 IMCore 0x00007fff95086964 IMTranscriptChatItemEqual + 90729
19 IMCore 0x00007fff9508827b IMTranscriptChatItemEqual + 97152
20 IMCore 0x00007fff95052f76 OBJC_METACLASS_$_IMSPIMessage + 455540742
21 IMCore 0x00007fff9508a88f IMTranscriptChatItemEqual + 106900
22 CoreFoundation 0x00007fff894648a6 ___forwarding___ + 518
23 CoreFoundation 0x00007fff89464618 _CF_forwarding_prep_0 + 120
24 IMCore 0x00007fff95088146 IMTranscriptChatItemEqual + 96843
25 IMCore 0x00007fff9508843e IMTranscriptChatItemEqual + 97603
26 IMCore 0x00007fff950885fc IMTranscriptChatItemEqual + 98049
27 IMCore 0x00007fff9508887d IMTranscriptChatItemEqual + 98690
28 MessagesHelperKit 0x0000000101661dae MessagesHelperKit + 7598
29 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
30 libdispatch.dylib 0x00007fff93103b26 dispatch_once_f + 117
31 libobjc.A.dylib 0x00007fff8a6f41b5 _class_initialize + 649
32 libobjc.A.dylib 0x00007fff8a6f3f7f _class_initialize + 83
33 libobjc.A.dylib 0x00007fff8a704777 lookUpImpOrForward + 322
34 libobjc.A.dylib 0x00007fff8a6ee1ac objc_msgSend + 236
35 Foundation 0x00007fff8de18669 -[NSBundle loadAndReturnError:] + 693
36 MessagesHelperKit 0x0000000101664045 MessagesHelperKit + 16453
37 libdispatch.dylib 0x00007fff93108323 _dispatch_call_block_and_release + 12
38 libdispatch.dylib 0x00007fff93103c13 _dispatch_client_callout + 8
39 libdispatch.dylib 0x00007fff9310fcbf _dispatch_main_queue_callback_4CF + 861
40 CoreFoundation 0x00007fff8946dc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
41 CoreFoundation 0x00007fff8942a30f __CFRunLoopRun + 2159
42 CoreFoundation 0x00007fff89429858 CFRunLoopRunSpecific + 296
43 Foundation 0x00007fff8de43849 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
44 Foundation 0x00007fff8df3f24f -[NSRunLoop(NSRunLoop) run] + 74
45 soagent 0x0000000101656be5 soagent + 3045
46 libdyld.dylib 0x00007fff933045c9 start + 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music[1506]): Service exited with abnormal code: 1
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.amazon.music): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
Jan 28 21:57:14 MBP-de-HV.lan com.apple.dock.extra[288]: SOHelperCenter main connection interrupted
Jan 28 21:57:14 MBP-de-HV com.apple.xpc.launchd[1] (com.apple.soagent[1507]): Service exited due to signal: Abort trap: 6
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Saved crash report for soagent[1507] version ??? to /Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215714_MacBook-Pro- de-HV.crash
Jan 28 21:57:14 MBP-de-HV.lan ReportCrash[1497]: Removing excessive log: file:///Users/HV/Library/Logs/DiagnosticReports/soagent_2015-01-28-215346_MacBo ok-Pro-de-HV.crash -
Why doesn't the App store recognise that I already have Facetime installed and want me to repurchase it? I also canot upgrade from V3 to V 1.02?
For some reason the Apple servers are having an issue retaining the bank card's CVV code (three digit security code) in the payment method area. Every time I run into an issue, whether in the iTunes Store or the Mac App Store, when I check my account info the CVV code has been missing every time!
Try resolving the problem from iTunes, you have more access to your account details in iTunes. Sometimes it seems that when there is a problem with incorrect or incomplete information regarding your method of payment the Mac App Store's warnings get confusing.
Open iTunes, enter the iTunes Store, then log in and review your account information. Make sure that the billing address is correct and that if needed, the CVV code, the three digit security code from your bank card, is correct. On your way out reset the notifications. -
I cannot to download from the mac app store (There was an error in the App Store. Please try again later. (20))
I traied to remove cookies and still don't working.Regretably, none of the above solutions has resolved this problem for me.
Whenever I try to perform updates (in my case, Xcode and iPhoto both want to update), I receive the following error:
An error occurred during purchase.
(of course, I am not trying to purchase anything, it is a free update)
If I press Retry, the above repeats until I press Cancel, then I see:
We could not complete your request.
There was an error in the App Store. Please try again later. (20)
I have been "trying again later" for three weeks now, with no resolution in sight. -
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Try this
http://support.apple.com/kb/ht1495
Hope it helps. -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
It will not update. Just sits in my App Store and freezes . I have a iPhone 4S with the latest software.
If it's freezing when you try to update apps, try force-closing the App Store app. From your home screen, double-tap the home button, locate App Store in the list on the bottom, tap an hold it until it wiggles, tap to close it, tap the home button again. Try updating again...any difference?
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