When I try to open a PDF file, I get "The Adobe Acrobat Reader that is running cannot be use to view

When I try to open a PDF file I get this message:
"The Adobe Acrobat ?Reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.
I have downloaded the Adobe Reader 9.2..... but I still get this message????
Why do I keep getting this message?
Thanks for your help..
Cindy

Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2

Similar Messages

Why do I receive this message? The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.

The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
== This happened ==
A few times a week
== Early this year

See these KB articles:
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

When I try to open a pdf file I get the message, "The file is damaged and could not be repaired." I

When I try to open a pdf file I get the message: "The file is damaged and could not be repaired." I've downloaded the latest reader, but that has made no difference. I use a Mac 10.8.2. Any suggestions or info?

Does this happen with every PDF file or a specific one ? Maybe the file is really damaged.

The acrobat reader that is running cannot be used to view PDF files in a browser

The subject says it all. I'm unable to open a link to a pdf file.
I'm using Mozilla on a Win 2000 machine.
Version 8.1.2 worked fine. I see some people have reverted back to this version. Is that the only fix?

"The Adobe Acrobat/Reader is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
Here's the simple solution:
1. Open Adobe 9
2. Select Help on main Toolbar
3. Select "Repair Adobe Reader Installation"
Yes, but make sure that all previous versions of Acrobat and Reader have been removed from your computer.
I had on Vista Acrobat Reader 5 and 9 because sometimes was problem with printouts in duplex on Acrobat Reader version 7,8 and 9.
You can have more then one version of adobe reader on your computer.
I had to uninstall this Acrobat Reader 5 and select Repair Adobe Reader Installation on Adobe Reader 9.3.3 version.
Success.
Michał

Cant open PDF files..It says the adobe acrobat reader that is running can not be used to view files in a browser..plz suggest the solution.thanks

Whenever i try to open a PDF file it says " The adobe/acrobar reader that is running can not be used to view files in a web browser. Plz exit adobe/acrobat readerand exit your web browser and try again." Wt do i need to do, plz suggest.
Regards
Aditya Bhargava

Hi adityabhargava01-
My first suggestion is to upgrade to the most recent version of Firefox by going to this link:
http://www.mozilla.org/en-US/firefox/new/
My second suggestion is to read this article on how to many your preferences on how Firefox deals with PDFs and all other file types:
[[Options window - Applications panel]]
I hope that helps!

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

When I try to open a pdf file I get an error message stating "There was an error opening the document. The file is damaged and could not be repaired." Other pdf files open fine.

You need to get a new copy of the PDF.

Acrobat plug-in. I get this when try to opem. The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again. Don't problems w/ Internet Explorer-

Acrobat plug-in.
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.

See if you can find a NPPDF32.DLL files in the Firefox program folder (C:\Program Files\Mozilla Firefox\)
You can see the installed plugins on the about:plugins page.
* http://kb.mozillazine.org/about%3Aplugins
You can set the pref plugin.expose_full_path to true on the about:config page to see the full path of plugins on the about:plugins page.
It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.
You can open about:plugins and about:config via the location bar, like you open a website (about: is a special protocol to access some build-in pages).
If you get a warning when opening the about:config page then you can confirm that you want to continue.
See Manually uninstalling a plugin:
* https://support.mozilla.com/kb/Troubleshooting+plugins

Cant open pdf file ..it says....the adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web brouser and try again

cant open pdf file ..it says....The adobe/acrobat reader that is running can not be used to view PDF files in a web browser. please exit adobe/acrobat reader and exit your web browser and try again

-> [[Troubleshooting extensions and themes]]
-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
'''Plugins Updates'''
Your Flash plugin is quite older. You need to update it.
* Adobe Flash Player 11.0.1.152 (3.59 MB)
* http://get.adobe.com/flashplayer/
Your Java plugin is quite older. You need to update it.
* Java Version 6 Update 29
* http://java.com/en/download/index.jsp
* [[Using the Java plugin with Firefox]]
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working.

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

I have CS4 In design but when I try to open a certain file I get the answer that all plug in´s is not in my program. How can I update my plug ins?

<moved from Downloading, Installing, Setting Up to InDesign>

The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.OK. I followed the instruction and the problem still persists.

I got the following pop-up when I tried to open an online PDF file:
The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Please exit Adobe Acrobat/Reader and exit your Web Browser and try again.
I tried many time, and it really doesn't work.
The plug-in I have is Adobe Acrobat 8.3.0.280

After I upgraded to Firefox 5, I had the same problem and I did a work around temporarily. I went the tools menu, then Add-ons, then clicked the "Plugins" on the left side (4th one down). I "disabled" both Adobe Acrobat 8.3.0.280 and Adobe Acrobat 10.1.0.536 using the disable buttons on the right side. PDF files now open again. However they are outside the actual browser.
My guess is that Adobe didn't catch up yet with a new update to work with Firefox or vice versa.
Hope that helps!
Michael

Since I installed adobeX when I try to open a pdf file I get an error message

message "adobe cannot locate a DDE server". But it works OK when I use Chrome, but not when I try to open a file on my hard drive or while using MS IE.

You need to get a new copy of the PDF.

I did the Acrobat Standard subscription (one-year), and each time I try to open a PDF file, I get the "provide a serial number." What am I to do?

I did the subscription 3 days ago and got an order number confirmation...but I can't open any PDF files on my computer. If there is something I am supposed to download...I can't find the link anywhere.

Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2

The adobe acrobat reader that is running can not be used to view pdf files in a web browser

I have found a few postings related to this error, mostly centered around repairing the installation and checking the HKEY_Classes_Root/software/adobe/exe location. I have repaired and verified this and the problem remains.
My environment is a terminal server environment, we have 2 terminal servers each with Acrobat 9 installed. The kicker is that this issue seems to be plauging one of our TS servers but not the other.
The workaround seems to be having the users that have this issue opening Acrobat>Edit>Preferences>Internet> uncheck 'Display PDF in Browser".
So I suppose i have two questions:
1) how can I identify and correct this issue on the problem terminal server?
2) is there a way that I can globally change this preference for all users that log into this terminal server?
thank you in advance for any assistance!

Hi Ankit_Jain,
I actually found another thread here on the forum, which suggested uninstalling, re-starting, re-installing & registering. It worked!
Thank you for getting back to me.
Maggie

MJB: when I try to open a pdf-file within Firefox, a message tells me this is not supported

When I go to a webpage that contains a pdf-file, Firefox tells me that "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a Web Browser. Please exit Adober/Acrobat/Reader and exit your web browser and try again.
It is ONLY in Firefox that I get this message, IE and Crome works fine.
== Operating system ==
Win XP pro

Please follow this Adobe TechNote[http://kb2.adobe.com/cps/405/kb405461.html Error "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser"] and see if it helps.

When i try to open a pdf file my security settings allow it. Help?

when i try to open a pdf file i get a message box that says my security settings won't allow it. i have adobe reader 9. what can i do?

What is your operating system?
Can you post a screenshot of that message?

When I try to open a PDF file, I get "The Adobe Acrobat Reader that is running cannot be use to view

Similar Messages

Maybe you are looking for