When I try to open a PDF form from a site, my screen goes black.

When I try to open a fillable PDF form from any web site my screen goes black and nothing further happens. I can use IE with success, but would prefer Firefox.

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Similar Messages

  • How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?

    How to fix Acrobat 9 Standard freezing when I try to open a PDF form I created?

    Hi jamesh,
    Considering the error 'licensing has stopped working', I would refer you to visit this KB doc link and try troubleshooting:
    Error "Licensing has stopped working" | Windows
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    Anubha

  • Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.

    == Issue
    ==
    Firefox is having problems with certain web sites
    == Description
    ==
    Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.
    == URL of affected sites
    ==
    http://
    == Troubleshooting information
    ==
    Firefox Version
    3.6.3
    Extensions
    Name
    Version
    Enabled
    ID
    Skype extension for Firefox 2.2.0.70 false
    Java Console 6.0.01 false
    Java Console 6.0.02 true
    == Firefox version
    ==
    3.6.3
    == Operating system
    ==
    Windows 7
    == User Agent
    ==
    Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
    == Plugins installed
    ==
    *-Office Plugin for Netscape Navigator
    *Download and Print Plug-in DLL
    *Default Plug-in
    *Shockwave Flash 10.0 r45
    *Adobe PDF Plug-In For Firefox and Netscape

    Hi.
    Does this only open on that specific site?
    In any case, you may want to:
    - instruct Firefox to handle PDF files in a specific way by going into Tools > Options > Applications and selecting the option you want for the PDF files
    - reinstall Adobe Reader and its Firefox plugin
    - install another reader instead of Adobe Reader. I recommend Foxit Reader ( http://www.foxitsoftware.com/pdf/reader/ ), since it's free, VERY light, VERY fast, safe and also has a Firefox plugin (make sure you don't have both Adobe Reader plugin and Foxit Reader plugin enabled/installed at the same time in Firefox)

  • I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?

    I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
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  • When I try to open a PDF downloaded from Adobe DC I get an error message:Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email

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    WGC

    What's the name of the file you are attempting to open?  Is it "ScreenFlow_4.5.2.dmg"?  If it is the correct name then the message is correct and you are attempting to open a file with DMG files extension and not one with a PDF file extension.  Adobe Reader opens PDF files an not any other file type.

  • With OSX10.7.5 and Adobe Reader 11.0.02 when I try to open a PDF downloaded from the web I get 'There was an error opening this document. This file is damaged and could not be repaired. Preview will not open either. Older PDFs OK.

    I am running OS X 10.7.5 and Adobe Reader 11.0.02. In the last few days I have been unable to open PDF's downloaded from the web. Reader gives the error message 'There was an error opening this document. The file is damaged and could not be repaired'. Removing Reader and trying to use Preview to open these files give the error 'Preview cannot open this file. It may be damaged or use a file format that Preview doesn't recognise' (or something like that). Downloading the same files with Reader removed from my Mac Preview opens the files OK.
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    Reader and Preview will both open PDFs I downloaded a week ago. Reader will also open files downloaded on another Mac running OS X 10.0.0 and copied to my Mac. Any ideas?

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • HT3582 When I try to use my camera or look at pics my screen goes black - help!!

    As above my screen is just black. The rest of the phone is fine just the camera. Please help.

    Do the basic troubleshooting steps as needed, described in the User Guide, Appemdix B:
    Resart
    Reset
    Restore in iTunes unsing a backup
    Restore in iTunes as new, without using a backup

  • When i try to open a pdf file my security settings allow it. Help?

    when i try to open a pdf file i get a message box that says my security settings won't allow it.  i have adobe reader 9.  what can i do?

    What is your operating system?
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  • When i try to open a pdf file it opens as a word document and then a window pops up saying file conv

    When I try to open a pdf file it opens with microsoft word which I can't view. Then a window pops up with "file convertion - permissioning.pdf
    could you tell me how to rectify this,
    Thanks

    Your file association is corrupted; reinstalling or repairing Adobe Reader will likely fix it.
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  • When I try to open a PDF file the reader flashes on the screen then closes

    When I try to open a PDF file the reader flashes on the screen then closes. I have to open the reader, then search for the pdf file through the reader. I'm using Adobe Reader 11.0.5 with windows 7 service pack 1 home premium. Is there any way I can just click on a PDF file and the reader automaticaly opens? I purchased the upgrade so I can convert PDF to Word but it didnt make any difference.

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  • When i try to open a pdf using int exp i get a message that it has encountered a problem and will cl

    when i try to open a pdf using int exp i get a message that it has encountered a problem and will close

    Internet explorer.  I have adobe reader and flash player which I uninstalled and reinstalled.  I tried another browser and the pdf's open so it is a problem with IE .Thanks for your comments.
    [private data removed]

  • When I try to open a pdf file I get an error message stating "There was an error opening the document.  The file is damaged and could not be repaired."  Other pdf files open fine.

    When I try to open a pdf file I get an error message stating "There was an error opening the document.  The file is damaged and could not be repaired."  Other pdf files open fine.

    You need to get a new copy of the PDF.

  • When I try to open a pdf file I get the message, "The file is damaged and could not be repaired." I

    When I try to open a pdf file I get the message: "The file is damaged and could not be repaired." I've downloaded the latest reader, but that has made no difference. I use a Mac 10.8.2. Any suggestions or info?

    Does this happen with every PDF file or a specific one ? Maybe the file is really damaged.

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    Cindy

    Uninstall Reader. Use the Microsoft Installer Cleanup Tool. They try re-installing Reader 9.2

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    When I try to open a pdf link in my browser I am asked where I want to save the file.  I used to be asked if I wanted to open the file.  How do I get back to being asked if I want to open rather than save?

    What browser?

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