When I try to open email I get #403 could not sign in user

I upgraded to 5.0 and my email said #403 : could not sign in user so I down graded to 3.6 but it still gives me the same comment is it cookies? thats my problem?

Cannot log in to websites
https://support.mozilla.com/en-US/kb/Cannot%20log%20in%20to%20websites
Check and tell if its working.

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