When I try to open Firefox, a window opens that says Firefox has stopped working. The only thing that makes firefox works is Re-installing it, and it's only temporary, beacause as soon as I close the window, it stops working again.

When I click on details, it says Problem Event Name is BEX. The window that pops up is the same that would show up if Firefox freezes.

You can try opening the file "as a copy" from the open dialog. You can also try the blind export to .idml: Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.
and there's a tool for Windows you can try, if you have access to a windows machine: INDDRecovery — a program for restoring corrupted InDesign documents
After that, it's a question of how much money you want to throw at it. Markzware.com has a paid recovery service that will probably work.

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So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.

So when I try to update or download an app it says I don't have enough storage. I don't know how to use iCloud and stuff soo what do I do? Help! I don't wanna delete any pics either.

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

When I try to load my iTunes card it is saying it has not been properly activated. What do I do?

When I try to load my iTunes card it is saying it has not been properly activated. What do I do?

Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I recently updated my itunes to the latest version. Now when I try to view music on my ipod, it says I have to sync it? My ipod was already synced to this computer before and I don't want to lose anything on my ipod or in my itunes. What do I do?

My ipod has always been synched to this computer...and I don't want to lose anything.

It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.

HT4097 my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.

That error sometimes indicates a hardware problem. See 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

I have Windows 7. When I try to print an album cover on a CD I burned, I get an error message that there is a problem and it shuts down iTunes and says will notify me once the problem is fixed

I have iTunes version 11.3.1.2 and a Windows 7 Professional aith Service Pack 1. When I try to print a CD cover from a disc I burned, I get an error message that stops the printing task and shuts down iTunes and tells me once the problem is found they will notify me. When this happened before I got sent a message from Apple that I needed to install a new verion of iTunes. I believe I now have the latest iTunes version. So why can't I print?
Is this the problem below? Does the graphics driver cause the problem?
Solve a problem with NVIDIA Graphics Driver
NVIDIA Graphics Driver has stopped working properly.
A driver update, if available, might prevent this problem from recurring.

Try a different media. I have good luck using Maxell discs.

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I use windows and i got my hard disk replaced now when i try to sync wirelessly my ipod detects my computed as being a different one how can i make it forget the old one?

i use windows and i got my hard disk replaced now when i try to sync wirelessly my ipod detects my computed as being a different one how can i make it forget the old one?

You will have to sync it to the new one, erasing the current content from the ipod and replacing it with the content from the new drive.
Make sure you have copied everything from your backup copy of your computer back to the new drive first.

My Firefox browser opens to a white screen and when I try to browse a website it opens a new page and is also blank

- installed a new updates for windows last night and restarted my PC
-When I open my Firefox browser it sits at a white screen, with nothing in the URL area.
-When I try to go to a website it reloads says "New Tab" and doesn't load any content and stays blank.
-running version 17.0 on Firefox
-Running Windows 7 64-bit
-updated patches from Microsoft on 12/12/12
-All my other browsers (chrome and IE) still work properly.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

When I try to use editor in Elements 10 I get a notice that says "Application has asked Runtime to terminate in an unusual way." I'm using Windows XP. What can I do?

When I try to use editor in Elements 10 I get a notice that says "Application has asked Runtime to terminate in an unusual way." I'm using Windows XP. What can I do?

Unfortunately, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content

My speaker doesn't work when I try to listen to music or open up a quick time file, however they seem to work perfectly when I listen to a voice memo (p.s. the volume slider disappears in a song page and even in the multi tasking bar)

my speaker doesn't work when I try to listen to music or open up a quick time file, however they seem to work perfectly when I listen to a voice memo (p.s. the volume slider disappears in a song page and even in the multi tasking bar)

Thanks for your solution, it wasn't quite what solved the problem but i remembered that i had a bit of salt water on my phone recently and spraying the charging port with an anti-oxide spray solved my problem, do you mind if i ask, how is the charging port related with the volume or/and speakers?

How to disable mac book sleep for when I close the lid. I have a monitor attached to the mac book and as soon as I close the lid on the mac book it goes toi sleep. Any way to disable the sleep mode? Thanks

Boss bought a new monitor for his mac book. We connected it but he rather keep the mac book lid closed in order to work on the bigger monitor screen. Soon as he closes the lid, the mac book goes to sleep mode.
Is there a free way to disable the sleep mode?

When the MacBook goes to sleep just hit a key on your external keyboard and the monitor will come back on.
http://support.apple.com/kb/HT3131

I have an imac running 10.4.11 and i downloaded the update software from apple downloads and when i try to update to 10.5.1 it says open failed this version requires 10.5 what should i do?

I have an imac running 10.4.11 and i downloaded the update software from apple downloads and when i try to update to 10.5.1 it says open failed this version requires 10.5 what should i do?

You would have to purchase a retail Leopard installer DVD. Since they are difficult to find you may need to search on eBay, Amazon.com, and Google to find a suitable copy.
If you have an Intel iMac, then you may want to consider upgrading to Snow Leopard which you can purchase at any Apple retailer for $29.00 versus the minimum price of $129.00 for Leopard.
Leopard System requirements
You must have a Macintosh computer with:
an Intel processor or a PowerPC G4 (867 MHz or faster) or G5 processor
a DVD drive >built-in FireWire
at least 512 MB of RAM (additional RAM is recommended for development purposes)
a built-in display or a display connected to an Apple-supplied video card supported by your computer
at least 9 GB of disk space available, or 12 GB of disk space if you install the developer tools
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
And, you could also upgrade to Lion by purchasing the Apple USB Lion flash drive installer for $69.00.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

I have an ipad2 and was using yahoo mail. I pressed send and it didn't work however it created a draft. I then opened the draft and now I can not cancel or send it or close the window. It just remains in the mail screen. Any suggestions?

I have an ipad2 and was using yahoo mail. I pressed send and it didn't work however it created a draft. I then opened the draft and now I can not cancel or send it or close the window. It just remains in the mail screen. Any suggestions?

I tried that but it is still stuck in Draft. Cancel button does not work but Send button does.

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

When I try to open Firefox, a window opens that says Firefox has stopped working. The only thing that makes firefox works is Re-installing it, and it's only temporary, beacause as soon as I close the window, it stops working again.

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