When I try to open Firefox by clicking on the desktop icon, all I get is a Bing search page and no Firefox.

When I click on the Firefox desktop icon, I get a Bing search page. Nothing relating to Firefox is evident and the only way I can get out of the Bing search page is using Control/Alt/Delete. I can't access anything in Firefox at all.

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Browser_will_not_start_up
Can you start Firefox in Offline mode via the Profile Manager
*http://kb.mozillazine.org/Profile_Manager
If there is a problem with searching via the default about:home page then try to reset the search engine used on the about:home page.
Reset the browser.startup.homepage_override.mstone pref via the right-click context menu to the default on the about:config page and close and restart Firefox to restore the about:home page to its default.
*http://kb.mozillazine.org/about:config
#Open the about:config page via the location bar
#Type in the Filter bar: mstone
#Right-click the browser.startup.homepage_override.mstone line and select: Reset
#Close and restart Firefox
If this didn't help then delete the delete the chromeappsstore.sqlite file in the Firefox Profile Folder and repeat the above.
You can reset some preferences to the default with the SearchReset extension:
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

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When I try to open Iphoto by clicking on the icon, it doesn't open but instead the App Store opens... what to do ?

I am working on a mini: when I try to open Iphoto it deviates me directly to the App Store... can't open Iphoto... any suggestions ?

What is your current iPhoto version? If you just upgraded to Mavericks, you may need to update iPhoto as well. With Mavericks you should be using iPhoto 9.5.1 for full compatibility. If your current version is iPhoto 9.x.y or later,you can update for free from the App Store; but if your iPhoto is older, you need to purchase the upgrade.

Safari works great on my iMac, but not so well on my Macbook Pro since upgrading to Lion. I get a message that I am not connected to the internet when I try to open a webpage even though the wireless icon at the top of my screen shows I am connected.

Since upgrading to Lion I am having problems with Safari on my Macbook Pro. I am using wifi to access the internet and the internet works in all other application except for Safari. When I try to access a webpage most times I get a error message saying I am not connected to the internet. If I click on diagnose the problem, I get connect again to the internet through the diagnostic process and the webpage generally works. This is not a problem when wired to the internet.

Check your network settings, in particular the advanced setting "DNS Server". If it is by chance 127.0.0.1, make sure to change is and use a know DNS Server (from Google for example, or your own Router local address).

I upgraded to 4.0 and now I cannot open Mozilla -- I click on the desktop icon and it will not load. How do I fix this?

Until I upgraded to 4.0 I had no trouble with accessing Mozilla.

I too find that Firefox 4 is an absolute memory hog. It takes forever to do anything. I have a small eMachines, one of the last ones to be installed with Windows XP. Firefox 4 seems to assume a volume of memory that simply does not exist on my machine.
Remember when Bill Gates said that 640K was more than anyone would need? I DO!

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.

== Issue
==
Firefox is having problems with certain web sites
== Description
==
Sometimes (but not always), when I try to open a pdf document from the US bankruptcy court website, I get a window asking if I want to use Adobe Acrobat. After I click "yes", I get a bland screen.
== URL of affected sites
==
http://
== Troubleshooting information
==
Firefox Version
3.6.3
Extensions
Name
Version
Enabled
ID
Skype extension for Firefox 2.2.0.70 false
Java Console 6.0.01 false
Java Console 6.0.02 true
== Firefox version
==
3.6.3
== Operating system
==
Windows 7
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Office Plugin for Netscape Navigator
*Download and Print Plug-in DLL
*Default Plug-in
*Shockwave Flash 10.0 r45
*Adobe PDF Plug-In For Firefox and Netscape

Hi.
Does this only open on that specific site?
In any case, you may want to:
- instruct Firefox to handle PDF files in a specific way by going into Tools > Options > Applications and selecting the option you want for the PDF files
- reinstall Adobe Reader and its Firefox plugin
- install another reader instead of Adobe Reader. I recommend Foxit Reader ( http://www.foxitsoftware.com/pdf/reader/ ), since it's free, VERY light, VERY fast, safe and also has a Firefox plugin (make sure you don't have both Adobe Reader plugin and Foxit Reader plugin enabled/installed at the same time in Firefox)

I had Firefix, however I downloaded the newest Firefox along with all plugins. Now when I click in the desktop icon firefox refuses to open my default webpage. Why?

I run Windows 7. I downloaded Firefox 6.0 for Windows which resulted in the following which I cannot fix:
"I had Firefix, however I downloaded the newest Firefox along with all plugins. Now when I click in the desktop icon firefox refuses to open my default webpage. Why?....How do I fix this"
I can go to internet explorer or AOL and it opens right up to my homepage but not when I click on Firefox.

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I have to re-install Firefox everyday, when I click on the desktop icon, it does not open.

When i double click the desktop icon Firefox to open it, nothing happens. I have to install the program from the setup file again. This happens everyday, it used to only happen maybe once every 2-3 months, now it's all the time. Any advice?
Aaron

Please update to the current Firefox 25.0.1 release.
*Help > About Firefox
*https://support.mozilla.org/kb/update-firefox-latest-version.
*https://support.mozilla.org/kb/Updating+Firefox
Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.
You can find the full version of the latest Firefox 25.0.1 release in all languages and for all Operating Systems here:
*http://www.mozilla.org/en-US/firefox/all.html
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

I am using Firefox v 8.0 on Vista. Lately it is opening really slowly until I get so frustrated I keep clicking on the desktop icon, Then it finally opens 3 times! How can I correct his?

Question
I am using Firefox v 8.0 on Vista. Lately it is opening really slowly until I get so frustrated I keep clicking on the desktop icon, Then it finally opens 3 times! How can I correct this? e

This is a user to user forum.
I have noted herein a number for Apple Customer Relations for you to try.
Apple Computer Customer Relations: (800) 767-2775
Avoid the rude language when dealing with them. It will get you better results.
Good luck!

Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..."

Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..." My computer tells me it is installed and running.

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 5.
1. If you're only having trouble with YouTube videos, sign in to your YouTube account and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
2. If you're getting a "blocked plug-in" error, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
3. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
4. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
5. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
6. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
7. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

I have Photoshop CS5, and use windows XP. I cannot open Bridge from photoshop, whichI have done for years. When I am in Photoshop,when it opens, I always click on the bridge icon at the bottom of the screen, and it puts me into bridge. This is not happen

I have Photoshop CS5, and use windows XP. I cannot open bridge from photoshop, which I have done for years. When I am in Photoshop, when it opens, I always click on the bridge icon at the bottom of the screen and it puts me into bridge. This is not happening, the small wheel at the bottom of the screen just keeps spinning. Its like its stuck or caught in a loop. I can't get into bridge. I tried shutting down and starting up again but the problem remains. Looking for help. Dan

Thanks for your response, I was able to open bridge from File-Browse in Bridge. This worked, but was not able to go back to the way I always opened Bridge. At least I could get to Bridge and go into Camera Raw. I never tried to open Bridge from the Start menu. The odd thing about this is, it has happened before, and to get it "unstuck" and working again, I would shut down and restart again in a few minutes, and things would go back to normal. This time it did not go back to normal after several attempts. I shut down for about 3-4 hours, restarted, and it seems to be back to normal again. I am not sure if it's a problem that is getting worse each time it happens. And yes I am using Mini Bridge in photoshop CS5. Thank you for your help. Dan

When I try to open a file in photoshop CS, Elements or Lightroom I get the message "Could not complete request because it is not the right kind of document" This just started happening today.

When I try to open a file in photoshop CS, Elements or Lightroom I get the message "Could not complete request because it is not the right kind of document" This just started happening today. The only thing I have done differently is change my file handling to raw + jpeg on my Nikon 7100.

I downloaded camera raw 8.7 and I am now able to open my raw and jpeg files. Thanks

When i try to open itunes ,this written appears :"The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file. "What does it mean?

when i try to open itunes ,this written appears :"The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file. "What does it mean?

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

I've installed Photoshop Elements 12 on my PC computer. Although the installation message at the end noted the installation was successful, when I tried to double-click on the desktop icon, it won't open. Any ideas?

I've just installed Photoshop Elements 12 on my PC computer. At the end of the installation, I received a message that the installation was successful. I then tried to click on the desktop icon, but it won't open. Any ideas as to what could be going on? Thanks very much!

This worked for me
Sandeep Singh (Official Rep) replied to this problem:
Elements 12: Editor will not Open
Hi Kimberly,
Please follow these steps:
Try to rename SLCacje to Slcache.old
C:\Program Files (x86)\Common Files\Adobe
and
SLStore to Slstore.old
C:\ProgramData\Adobe\SLStore
and Right Click on the Photoshop Elements 12 icon and run as administrator
Let me know if this works.
Thanks
Sandeep

I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

Question
I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up

When I try to open Firefox by clicking on the desktop icon, all I get is a Bing search page and no Firefox.

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