When I try to open Firefox I receive a message "The connection was reset". Firefox will not open. I uninstalled firefox and reinstalled it but same problem exists. I cannot open firefox. How do I correct this problem?

Using HP windows 7 64 bit PC. All other browsers working properly.

[http://kb.mozillazine.org/Error_loading_any_website Error loading websites]
thank you

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I cannot upload photos into a web site-no problems with previous versions of firefox or IE(get error message The connection was reset)

I edit a web site set up by Joomla.
I copy & paste text to it and upload photographs.
I have been doing this successfully for months
but starting yesterday adding text is OK but when I try to upload a photo there is a delay of 3-4 minutes and then an error message saying "The connection was reset"

Your plugins list shows two Flash plugins and other outdated plugin(s) with known security and stability risks.
# Shockwave Flash 10.0 r45
# Shockwave Flash 10.1 r53
# Adobe Shockwave for Director Netscape plug-in, version 11.0
# Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Update the [[Flash]] and [[Shockwave|Shockwave for Director]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
*http://www.adobe.com/shockwave/welcome/
*http://www.adobe.com/downloads/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Firefox 10.0.2 - Error Message - The connection was reset

Hello,
I'm trying to use firefox 10.0.2 on ESS EP7. The content or Homepage frame work is not being displayed. I am getting the message, "The connection was reset". If I click on Try Again, I get the same error. Does anyone have a suggestion for a fix.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help? (Already tried clearing cache and cookies).

I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help?

I can connect http://www.bbc.co.uk/ & you may be interested in http://www.bbc.co.uk/iplayer/diagnostics
Is your problem with streaming audio broadcasts to and are you outside the UK ?
If so you may have fallen prey to the BBC's Content Distribution Network which often seems to produce problems they keep re-issuing advice such as:
*''Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working?25 May 2011 20:28'' [http://iplayerhelp.external.bbc.co.uk/help/outside_the_uk/radio_problems_international/ <-- this ]

I receive a "Problem Loading Page" message, "The Connection Was Reset." I've tried all your tip.

I receive the "connection was reset" message on 90% of my attempts to visit websites. All sites are bookmarked and safe. I printed out all help information and tried the forum. I am using Windows 8.1. Some of the help instructions seem to be for XP or another OS. The directions do not have certain locations in the help instructions on Win. 8.
I really have enjoyed Firefox over Internet Explorer but it is really frustrating to have this happening all the time.
Thanks for any help!

You can check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

On opening I get message "The connection was reset. The connection to the server was reset while the page was loading" ??

On startup of Mozilla I recieve a message saying "The connection was reset ".
The connection to the server was reset while the page was loading.
Try again? After hitting the try again button it works.
== This happened ==
Every time Firefox opened
== After loading Firefox

I can connect http://www.bbc.co.uk/ & you may be interested in http://www.bbc.co.uk/iplayer/diagnostics
Is your problem with streaming audio broadcasts to and are you outside the UK ?
If so you may have fallen prey to the BBC's Content Distribution Network which often seems to produce problems they keep re-issuing advice such as:
*''Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working?25 May 2011 20:28'' [http://iplayerhelp.external.bbc.co.uk/help/outside_the_uk/radio_problems_international/ <-- this ]

When I try to download InDesign I receive a message to connect to the Internet

The free indesign will not install. Creative Cloud keeps saying to reconnect to the internet

Hi magic joe,
You might want to refer the KB : http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Please check with you Network Admin if the Port 80 and 443 are open. Also, you need to have access to https://activate.adobe.com and https://lm.licenses.adobe.com. These currently resolve into 192.150.16.69 and 192.150.16.211 respectively.
Also use the following host/port combinations when logging in to the Adobe Creative Cloud Desktop access app with an Adobe ID to download, install and activate the Creative Cloud membership.
ccmdls.adobe.com:443 (2.20.221.235)
ims-na1.adobelogin.com:443 (192.150.3.161)
na1r.services.adobe.com:443 (192.150.3.51)
prod-rel-ffc-ccm.oobesaas.adobe.com:443 (23.21.80.11)
lm.licenses.adobe.com:443 (192.150.16.211)
ccmdl.adobe.com:80 (80.239.221.9)
swupmf.adobe.com:80 (2.20.211.235)
swupdl.adobe.com:80 (80.239.221.58)
Also, confirm with your Network Admin if the network has internet security software like Watch Guard installed. If so Adobe applications should be added to the exceptions list.

When I try to go to Youtube I get the error message :the connection was reset". Any ideas?

Site won't open

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I purchased Adobe Premiere Elements 13. When I try to log on, I receive a message "Invalid serial #"

I purchased Adobe Premiere Elements 13. When I try to log on, I receive a message, "Invalid Serial #". Please help.

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem.

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

TS1424 I have several incomplete songs after purchase from Itunes. I sent out an email to find out how do I correct this problem? Follow-Up: 219141808

I have 6-7 incomplete songs after purchase from Itunes. I sent out an email to find out how do I correct this problem? Follow-up 219141808

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Re CS5 Ruler tool has stopped functioning. How can I correct this problem?

Re CS5 Ruler tool has stopped functioning. How can I correct this problem?

First try re-setting the Ruler Tool from the tool's fly-out menu.
If that doesn't do it, then trash and recreate Photoshop preferences.
If you had at least indicated your platform, I could be more specific, but here it goes anyway:
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
For next time you post:
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Several days ago I bought an in app game and paid a fee to unlock all levels but it hasn't downloaded yet. When I try to rebuy it I receive a message "I've already purchased but it hasn't been downloaded yet. How can I fix this.

Several days ago I bought an in app game and paid a fee to unlock all levels but it still has not downloaded yet. When I try to rebuy it I receive a message "I've already purchased but it hasn't been downloaded yet. How can I fix this? I'm not showing that it is pending either.

Hi, Alycialiok,
I'm having the same problem. Did u ever get an answer or Resolution?

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I have updated to 12.1. Still no sound.

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.

bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR

HT1320 my screen is blank, how do I correct this problem

My ipod screen is blank, how do I correct this problem?

What do you mean by blank screen? Do you mean all black or is it completely white? Have you done any of the usual 5 R's of troubleshooting yet?
http://www.apple.com/support/ipod/five_rs/
B-rock

When I try to open Firefox I receive a message "The connection was reset". Firefox will not open. I uninstalled firefox and reinstalled it but same problem exists. I cannot open firefox. How do I correct this problem?

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