When i try to open itunes i get error message 11721. How do i open it???
This is the full error message. I'm on Snow Leopard on my iMac. It says to click reopen to reopen iTunes and a report will be sent to Apple. I click reopen and i just get the error message again.
Process: iTunes [11721]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86 (Native)
Parent Process: launchd [102]
Date/Time: 2013-01-16 19:50:58.197 +1300
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 440384 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 22 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: DE746E53-9C52-457A-A925-2FF451D0DDB0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x00244ce7 0x1000 + 2374887
1 com.apple.iTunes 0x00244c3b 0x1000 + 2374715
2 com.apple.iTunes 0x00014dc6 0x1000 + 81350
3 com.apple.iTunes 0x00014546 0x1000 + 79174
4 com.apple.iTunes 0x0018b741 0x1000 + 1615681
5 com.apple.iTunes 0x0018b47f 0x1000 + 1614975
6 com.apple.iTunes 0x0018b3d6 0x1000 + 1614806
7 com.apple.Foundation 0x95383db3 _nsnote_callback + 176
8 com.apple.CoreFoundation 0x98faa763 __CFXNotificationPost + 947
9 com.apple.CoreFoundation 0x98faa16a _CFXNotificationPostNotification + 186
10 com.apple.Foundation 0x95378c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
11 com.apple.Foundation 0x9538605d -[NSNotificationCenter postNotificationName:object:] + 56
12 com.apple.AppKit 0x9866f511 -[NSApplication finishLaunching] + 493
13 com.apple.AppKit 0x9866ef0d -[NSApplication run] + 79
14 com.apple.iTunes 0x00189032 0x1000 + 1605682
15 com.apple.iTunes 0x00188eb1 0x1000 + 1605297
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x942a2382 kevent + 10
1 libSystem.B.dylib 0x942a2a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x942a1f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x942a1cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x942a1781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x942a15c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x942a1412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x942a19a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x942a15c6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x14800580 0x1476f000 + 595328
1 com.apple.CoreFP 0x149b0454 0x1476f000 + 2364500
2 com.apple.CoreFP 0x158106ea fdjkDSAFjklaf2s + 398442
3 com.apple.CoreFP 0x15701434 X46O5IeS + 3956
4 com.apple.iTunes 0x00cf9a27 0x1000 + 13601319
5 com.apple.iTunes 0x00c8507e 0x1000 + 13123710
6 com.apple.iTunes 0x00cc6891 0x1000 + 13392017
7 com.apple.iTunes 0x00ca71d4 0x1000 + 13263316
8 com.apple.iTunes 0x0018b155 0x1000 + 1614165
9 com.apple.iTunes 0x0018ace9 0x1000 + 1613033
10 com.apple.iTunes 0x00006233 0x1000 + 21043
11 libSystem.B.dylib 0x942a9259 _pthread_start + 345
12 libSystem.B.dylib 0x942a90de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9427bafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9427c267 mach_msg + 68
2 com.apple.CoreFoundation 0x98f8c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x98f8b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x98f91304 CFRunLoopRun + 84
5 com.apple.iTunes 0x00145586 0x1000 + 1328518
6 com.apple.iTunes 0x00006233 0x1000 + 21043
7 libSystem.B.dylib 0x942a9259 _pthread_start + 345
8 libSystem.B.dylib 0x942a90de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x942a9aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x942a975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x942fb0cb pthread_cond_wait$NOCANCEL$UNIX2003 + 73
3 libSystem.B.dylib 0x942dd616 pthread_rwlock_wrlock$UNIX2003 + 289
4 com.apple.iTunes 0x00cfa74c 0x1000 + 13604684
5 com.apple.iTunes 0x00c836ec 0x1000 + 13117164
6 com.apple.iTunes 0x00c80750 0x1000 + 13104976
7 com.apple.iTunes 0x00cc69c6 0x1000 + 13392326
8 com.apple.iTunes 0x0000a46a 0x1000 + 37994
9 com.apple.iTunes 0x0037d689 0x1000 + 3655305
10 com.apple.iTunes 0x0037ce89 0x1000 + 3653257
11 com.apple.iTunes 0x00006590 0x1000 + 21904
12 com.apple.iTunes 0x00006233 0x1000 + 21043
13 libSystem.B.dylib 0x942a9259 _pthread_start + 345
14 libSystem.B.dylib 0x942a90de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbffff500 ecx: 0x00000000 edx: 0x00000000
edi: 0x03069a00 esi: 0x03069a00 ebp: 0xbffff4a8 esp: 0xbffff470
ss: 0x0000001f efl: 0x00010246 eip: 0x00244ce7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x15f2000 - 0x1672ff7 com.apple.iTunes.iPodUpdater 10.7 (10.7) <E58B7DE1-054E-302F-B1B1-09DA51D08F04> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x16a9000 - 0x16ceff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x16f6000 - 0x16fbff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1701000 - 0x19ddfe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x19ff000 - 0x1a32fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1a3f000 - 0x1b09fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1b20000 - 0x1b62fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1b67000 - 0x1bacff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x1bcb000 - 0x1f36ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1f9b000 - 0x22dbfeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x1476f000 - 0x1591ffe7 com.apple.CoreFP 2.2.31 (2.2.31) <B1D19195-0B2E-9215-E200-4376C4D90C6F> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x16c93000 - 0x16c94ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90003000 - 0x9022eff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x902ef000 - 0x903f1fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x903f2000 - 0x904a0ff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x904a8000 - 0x90813ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90814000 - 0x90814ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x90815000 - 0x90868ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9087c000 - 0x908c0fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x908c1000 - 0x909effe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x90a13000 - 0x90aa5fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x90ae2000 - 0x9115dff7 com.apple.CoreAUC 6.11.03 (6.11.03) <42B31B0F-18F9-29D2-A67C-7B81A47F6D67> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x91196000 - 0x911a2ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x911a3000 - 0x911aaff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9164e000 - 0x91658fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x916ac000 - 0x91758fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9176f000 - 0x917b5ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x917b6000 - 0x917baff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x917bb000 - 0x91a21ff7 com.apple.security 6.1.2 (55002) <3FA54D69-5476-78DD-0AFC-D6697263890E> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x91a45000 - 0x91a9ffe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x91ba7000 - 0x91bfdff7 com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x91c0c000 - 0x91c1cff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x91c94000 - 0x91c95ff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x91c96000 - 0x91d10fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91d63000 - 0x91d77fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x91db1000 - 0x91dbeff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x91dbf000 - 0x91de0fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x91f64000 - 0x91fdffff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x91fe0000 - 0x920e2fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x920e3000 - 0x9211dff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
0x9211e000 - 0x92188fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x921d2000 - 0x921d4ff7 libRadiance.dylib ??? (???) <5F803B4A-B294-BA94-FB68-E8756EE41B20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x921d5000 - 0x92206ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x92207000 - 0x92207ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92208000 - 0x92265ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x92266000 - 0x92267ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x92268000 - 0x922b8fe7 libTIFF.dylib ??? (???) <E8B31850-BFD4-48E6-B264-A4340CD19929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x923f5000 - 0x923fcff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x925d7000 - 0x92650ff7 com.apple.PDFKit 2.5.1 (2.5.1) <CEF13510-F08D-3177-7504-7F8853906DE6> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9265c000 - 0x9265eff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9265f000 - 0x9297fff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x92980000 - 0x92abdfe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x92abe000 - 0x92b3efeb com.apple.SearchKit 1.3.0 (1.3.0) <2F5DE102-A203-7905-7D12-FCBCF17BAEF8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x92be9000 - 0x930a4ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x93105000 - 0x93121fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93122000 - 0x93144fef com.apple.DirectoryService.Framework 3.6 (621.15) <F38894EA-2C13-7FC5-C084-94DA0B5B6B68> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93145000 - 0x93148ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93154000 - 0x93589ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x93ce6000 - 0x93d9ffe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x93ee3000 - 0x93f16ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x93f17000 - 0x941c5fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <5B18B308-DBB2-7133-DE56-494C2FA1848B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x941c6000 - 0x941deff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x941df000 - 0x94261ffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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0x94266000 - 0x9426eff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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0x98f4a000 - 0x98f4eff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x98f4f000 - 0x990cafe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x990cb000 - 0x990efff7 libJPEG.dylib ??? (???) <C43FD809-08B6-629D-8980-D7B0ECEA20A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x990f3000 - 0x99417fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9947d000 - 0x99548fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x995ea000 - 0x996c7fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x996d4000 - 0x9a44cfe7 com.apple.WebCore 6534.57 (6534.57.2) <6AF29D9A-F549-5BE7-3842-CFF75FC46360> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9a45e000 - 0x9a4a1ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9a4a2000 - 0x9a4adff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a4ae000 - 0x9a690fff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x9a706000 - 0x9a706ff7 com.apple.Carbon 150 (152) <9252D5F2-462D-2C15-80F3-109644D6F704> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a707000 - 0x9a737ff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
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0x9a743000 - 0x9a749fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9a886000 - 0x9a8c9ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9a8ca000 - 0x9a8caff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9a8e4000 - 0x9abdefef com.apple.QuickTime 7.6.6 (1791) <8E56F3DC-725B-0299-7E62-8599CA6EC4C0> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: Intuos5 touch M, 0x056a (WACOM Co., Ltd.), 0x0027, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 6
That article has been withdrawn.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2
Similar Messages
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When I try to download iTunes, I get error message indicating that the download program is for 32-bit, whereas I have 64-bit. How can I download 64-bit iTunes installer?
What version of windows do you have ? 64 bit only exists for Vista and Windows 7, not for XP (http://support.apple.com/kb/DL1047)
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When i try to open iTunes I get error message "MSVCR80.dll was not found"
When I try to open iTunes I get error message "MSVCR80.dll was not found"
Hey Manyangels!
Here is an article that will help you troubleshoot this issue with your iTunes:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.
I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store. You will not lose your media files, I got everything back, all my settings, playlists, etc. -
Trying to install iTunes for Windows Vista. Says "successfully installed," but when I try to open iTunes, I get error messages, "unable to locate componant AVFoundationCF.dll not found," then "Error 7 Windows error 126." I have tryed to reinstall twice with the same result.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
When I try to start iTunes, I get the message "program can't start because MSVCR80.dll is missing from your computper. Try reinstalling the program." When I try reinstalling, I get the message Error 7 (Windows Error 126)
Can you help me?????Hello Charleen,
It sounds like you are unable to reinstall iTunes because of this error message 7. I recommend the troublehsooting found in the following article that mentions that error named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Take care,
Sterling -
When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I try to reinstall Itunes, I get the message that says "runtime error". What to do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I cannot open itunes. Getting error message: "the file iTunes library.itl cannot be read because it was created by a newer version of iTunes"
What do I need to do so I dont lose all my loaded music, etc.?
ThanksIf you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic! -
my ipad 3 is stuck in the "connect to itunes" mode. whether i restart or try to restore. when i try to restore itunes gives an error message saying an unknown error occurred (-1). any help.
That error sometimes indicates a hardware problem. See 2nd link below.
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
Every time I try to install iTunes i get error message 2329.
Every time I try to install iTunes i get error message 2329. This is really ticking me off and I would appreciate any help.
Here is an article from the apple support website that might help out.
http://support.apple.com/kb/HT1926?viewlocale=en_US -
Cant open itunes. Get error message CMBlockBufferCopyDataBytes could not be located in the dynamic link library CoreMedia.dll. Anyone know how to fix that?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The error hints at a similar pattern to those discussed in the first and third boxes of the user tip, suggesting that you've got an outdated .dll file that needs replacing. You should find CoreMedia.dll in the one of the following folders:
C:\Program Files\Common Files\Apple\Mobile Device Support
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
Delete it and then repair Apple Mobile Device Support from the Programs and Features control panel. If that doesn't work go for the full tear down and rebuild.
tt2 -
When I try to access iTunes I get 'The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?'' But when I try to down load I get "unknown error occurred (-42408)". Don't know what to do next and I can't get into my iTunes library. (I have an iMac, OS10.6.8.)
Did you uninstall iTunes 11 and replace it with iTunes 10.7? If so, you'll need to go through a few steps to put things right:
Rename "iTunes Library.itl" to some other name;
Copy newst ITL file from the "Previous iTunes Libraries" folder into your main iTunes folder and rename it to "iTunes Library.itl";
Download iTunes 10.7: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Download/install shareware app called Pacifist;
Open Pacifist and, separately, mount iTunes DMG file -- drag iTunes PKG file into Pacifist and install iTunes via the Pacifist application -- be sure to answer yes to replacing everything Pacifist asks about;
Enjoy iTunes 10.7.
Cheers,
trane -
Firefox will close unexpectedly then when I try to open it I get a message saying it is already open and I must close it first. I cannot find it open anywhere and then I must reboot to open Firefox again.
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
See also:
* http://kb.mozillazine.org/Firefox_crashes
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