When I try to open itunes it says "token for the user expires, please authenticate. when I try to do so, it quits

itunes won't open - it says "token for this user about to expire. Please authenticate yourself again". Then when I try to do so, it closes.

Hello MF7642,
Thank you for contacting Apple Support Communities.
You can use this article to troubleshoot your issues with iTunes.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Regards,
Jeff D.

Similar Messages

  • When i try to open itunes it says 'Error - New iTunes Library"

    when i try to open itunes it says 'Error - New iTunes Library" and iTunes doesn't open. I need iTunes to work why is it not working??

    Try this article.

  • When I try to open itunes it says; This version of itunes has not been correctly localized for this language.  Please use the English version.  How do I fix this problem?

    When I try to open itunes it says; This version of itunes has not been correctly localized for this language.  Please use the English version.  How do I fix this problem?

    Hey KEBENNETT, 
    It sounds like you've restored Windows on your PC and iTunes is no longer opening and running normally. 
    I'd recommend using the instructions found at step 4 and 5 in this article to repair or remove/reinstall your iTunes installation:
    Issues installing iTunes for Windows - Apple Support
    All the best,
    Jeremy 

  • When i try to open itunes it says Itunes has encountered a problem

    every time i try to open itunes it says itunes has encountered a problem and needs to close sorry for the inconveniance what do i do tp get it working i have tryed everything

    I get exactly the same problem. It started with the original software that came with my Nano. I tried reloading that version, same problem. I've downloaded the newer version off the web, same problem. I've tried the CONFIG thing, same problem. I've tried stepping XP back to a time when the software worked, same problem.
    Its getting to that "chuck the thing out of the window time...."
    Help please
    Fujitsu S SeriesLifebook   Windows XP Pro  
    Fujitsu S SeriesLifebook   Windows XP Pro   It works fine normally!

  • Whenever I try to open itunes, it says MSVCR80.dll file is missing

    I tried update itunes and it said "Service Apple Mobile Device failed to start.  Verify that you have sufficient priveleges to start system services.  It gave me an ignore option, so I clicked ignore and now when I try to open itunes it says "MSVCR80.dll is missing.  Unable to start."

    Hello MF7642,
    Thank you for contacting Apple Support Communities.
    You can use this article to troubleshoot your issues with iTunes.
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/TS1277
    Regards,
    Jeff D.

  • Installed Itunes 10.5.  I try to open Itunes is says Entry point not found.

    I just installed Itunes 10.5 and restarted the computer.  Now when I try to open Itunes is says Entry point not found.  The procedure entry point AVCFAssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVFoundation.dll.  I have tried to reinstall and repair Itunes 3 times and I still get the same prompt when I try to open up Itunes.  Can anyone help me fix this please?
    Thank you in advance.

    I hope this is of some help to you as I found it when trying to solve my own problems with 10.5
    "Taken at face value, you've got a damaged Apple Application Support program file, balda. (iTunes needs a properly functioning Apple Application Support in order to work correctly.
    On a 32-bit Windows 7 system, I'd try the following set of instructions:"
    http://discussions.apple.com/thread.jspa?messageID=11901253&#11901253

  • I try to open itunes it says that it has encountered a problem

    every time i try to open itunes it says that itunes has encountered a problem and needs to close i did this with my original cd and it says quicktime wasnt installed so- i updated itunes and it still has the same problem what do i do?

    so i upgraded to the new itunes and its installed but when i went to remove quicktime/itunes, itunes was there but quicktime wasnt and i cant open itunes now it says it has encountered a problem
    okay, let's try this first.
    Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
    Description of the Windows Installer CleanUp Utility
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    after the PC restarts we'll do a repair install of itunes.
    go to your Add/Remove programs. select itunes, click "Change", and select "Repair".
    that should install a current version of QuickTime for you.
    if the repair install goes through okay, restart the PC again, and try to launch itunes. does it launch okay?

  • I renamed a power point a file and now when I try to open it it keeps giving me the error code -108. If I try to open or copy it say: The operation can't be completed because one or more required items can't be found. (Error code -43). What do I do?

    I renamed a power point a file and now when I try to open it it keeps giving me the error code -108. If I try to open or copy it say: The operation can’t be completed because one or more required items can’t be found. (Error code -43). What do I do?

    Post in Microsoft's Powerpoint (Mac) message boards.

  • I had a new hard drive fitted to my imac and restored it from my time machine back when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

    I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

    To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file.  Once the file was deleted I was able to open iTunes without difficulty.  Note that I am running Windows 8.  Hope this helps!

  • Everytime i try to open iTunes it says there is an error and it cannot be opened. what should i do?

    Everytime I try to open iTunes, it says there is an error and cannot be opened. What should I do?

    What's the precise text of the error message(s) please, confused?

  • My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

    My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

    - How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
    - In any event try the following:
    - Connect to a chaging sour for three hours.
    - Reset the iPod and then connect to the computer and try to restore va iTunes.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Last try DFU made and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I download itunes it says its successfully installed. then when i try to open it it says "apple application support not found" PLEASE HELP!!

    I download itunes it says its successfully installed but then when i try to open it is says "Apple Application Support not found"

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I get an error message saying "The iTunes Library.itl file cannot be found or created" when I try to open iTunes on my computer and the program fails to open.   How can I fix this?

    When I try ot open iTunes on my computer I get an error message stating "The iTunes Library.itl file cannot be found or created" and the program fails to open.  How can I fix this issue?

    Hi pgarard1,
    If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
    iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
    http://support.apple.com/kb/TS2363
    Regards,
    - Brenden

  • I just installed the newest version of iTunes on my PC and when I try to open iTunes it says the copy is corrupted?

    I have Windows 7 and I just installed the newest version of iTunes on my PC. Now whenever I try to open iTunes an error message comes up that the file is corrupt or wasn't installed properly. How do I reinstall the update or fix the problem?

    ... and that's a new one that I wasn't expecting ...
    Okay ... lets try a complete uninstall/reinstall as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • HT1349 I am getting an error message when I try to open itunes on my desktop computer: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...any ideas?

    I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what  I need to do to correct?

    Hi lvdmerwe!
    I have two articles here for you that should be able to help you troubleshoot this issue further:
    Trouble adding music to iTunes library or importing audio CD
    http://support.apple.com/kb/ts1387
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/ts1277
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

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