When i try to open itunes its showing error 7 code 193
when i try to open itunes its showing error 7 code 193. it wont let me open it at all. i dont want to lose my music. i did the repair option already and it did not work.
That article has been withdrawn.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2
Similar Messages
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When i try to open iTunes I get error message "MSVCR80.dll was not found"
When I try to open iTunes I get error message "MSVCR80.dll was not found"
Hey Manyangels!
Here is an article that will help you troubleshoot this issue with your iTunes:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
When i try to open itunes it says 'Error - New iTunes Library"
when i try to open itunes it says 'Error - New iTunes Library" and iTunes doesn't open. I need iTunes to work why is it not working??
Try this article.
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Trying to install iTunes for Windows Vista. Says "successfully installed," but when I try to open iTunes, I get error messages, "unable to locate componant AVFoundationCF.dll not found," then "Error 7 Windows error 126." I have tryed to reinstall twice with the same result.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
When i try to open se11 its shows dump.
hi,
when i try to open se11 its not opening. it showing some dump. how to solve this issue.. give your suggestions..
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TS1717 when i try to open itunes get an error saying the folder itunes is on a locked disk
when i try to open itunes i get an error message saying the folder itunes is on a lock and is not able to write
Firefox 3 requires at least OS X 10.5, you can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
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After downloading latest iTunes 12 I cant open iTunes window says not installed correctly please re- install error 7 ( windows 5 ) PLEASE HELP
Take the unpacked components of the iTunesSetup.exe or iTunesSetup64.exe file and move them to the root of drive C:. Try installing them individually in alphabetical order (don't try to install SetupAdmin.exe which drives the original installer, or iCloud.msi unless you have Vista). You may get a more useful error message regarding any problems during the install.
msiexec /i C:\AppleApplicationSupport.msi /l*v C:\Log_AAS.txt
msiexec /i C:\AppleMobileDeviceSupport.msi /l*v C:\Log_AMDS.txt
msiexec /i C:\AppleMobileDeviceSupport64.msi /l*v C:\Log_AMDS64.txt
msiexec /i C:\AppleSoftwareUpdate.msi /l*v C:\Log_ASU.txt
msiexec /i C:\Bonjour.msi /l*v C:\Log_Bonjour.txt
msiexec /i C:\Bonjour64.msi /l*v C:\Log_Bonjour64.txt
msiexec /i C:\iTunes.msi /l*v C:\Log_iTunes.txt
msiexec /i C:\iTunes64.msi /l*v C:\Log_iTunes64.txt
You can triple-click a line to select all of it, then press Ctrl+C to copy, switch to the command box and click the icon at the top left of the window to access the paste menu. Which components you have depends on whether you've unpacked the 32-bit or the 64-bit installer.
The log files might provide further clues as to what is going wrong.
tt2 -
When i try to open itunes i get error (-50)
I had tried to install a different version on iTunes before and my computer said that i didnt have the authority to do that and it said to uninstall itunes and then download it, when i try it doesnt work. what can i do?
If you have the iTunes 10.5 beta, you need to ask for assistance with it in the developer or seed forums to which you've been given access as a member of those programs. We cannot discuss unreleased Apple software in these forums.
Regards. -
I have tried un-installing and re-installing, but it hasn't worked.
The error code is coming up as HRESULT: 0x800736FD.That's a less common one (in this context).
Perhaps try the following Microsoft document:
Windows Update error 80246005
Does that get your Windows Updates installing again? If so, stock up on the ones you're behind on (restarting the PC if requested to do so). You might have to do this in more than one batch (depending on when the 80246005 started happening and how far you're behind).
Once you're up to date, try the iTunes install again. Does it go through properly this time? -
When i try to open itunes its telling me to redownload it and the entry point can not be located
i try downloading the new softwear and once i did it told me ("the procedure entry point AVCPlayerItemDurationChangedNotification could not be located in the dynamic link libary AVFoundationCF.dl"l ()"ITunes was not installed correctlly. Please reinstall iTunes. ERROR 7 WINDOW ERROR 7") PLEASE HELP ME I HAVE OVER 700 SONGS AND 40 IMPORTANT CONTACTS ...
iTunes 11.1 is for your Mac or PC.
Update the version of iTunes on your computer and try again. -
When i try to open itunes i get error message 11721. How do i open it???
This is the full error message. I'm on Snow Leopard on my iMac. It says to click reopen to reopen iTunes and a report will be sent to Apple. I click reopen and i just get the error message again.
Process: iTunes [11721]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86 (Native)
Parent Process: launchd [102]
Date/Time: 2013-01-16 19:50:58.197 +1300
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 440384 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 22 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: DE746E53-9C52-457A-A925-2FF451D0DDB0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x00244ce7 0x1000 + 2374887
1 com.apple.iTunes 0x00244c3b 0x1000 + 2374715
2 com.apple.iTunes 0x00014dc6 0x1000 + 81350
3 com.apple.iTunes 0x00014546 0x1000 + 79174
4 com.apple.iTunes 0x0018b741 0x1000 + 1615681
5 com.apple.iTunes 0x0018b47f 0x1000 + 1614975
6 com.apple.iTunes 0x0018b3d6 0x1000 + 1614806
7 com.apple.Foundation 0x95383db3 _nsnote_callback + 176
8 com.apple.CoreFoundation 0x98faa763 __CFXNotificationPost + 947
9 com.apple.CoreFoundation 0x98faa16a _CFXNotificationPostNotification + 186
10 com.apple.Foundation 0x95378c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
11 com.apple.Foundation 0x9538605d -[NSNotificationCenter postNotificationName:object:] + 56
12 com.apple.AppKit 0x9866f511 -[NSApplication finishLaunching] + 493
13 com.apple.AppKit 0x9866ef0d -[NSApplication run] + 79
14 com.apple.iTunes 0x00189032 0x1000 + 1605682
15 com.apple.iTunes 0x00188eb1 0x1000 + 1605297
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x942a2382 kevent + 10
1 libSystem.B.dylib 0x942a2a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x942a1f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x942a1cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x942a1781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x942a15c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x942a1412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x942a19a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x942a15c6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x14800580 0x1476f000 + 595328
1 com.apple.CoreFP 0x149b0454 0x1476f000 + 2364500
2 com.apple.CoreFP 0x158106ea fdjkDSAFjklaf2s + 398442
3 com.apple.CoreFP 0x15701434 X46O5IeS + 3956
4 com.apple.iTunes 0x00cf9a27 0x1000 + 13601319
5 com.apple.iTunes 0x00c8507e 0x1000 + 13123710
6 com.apple.iTunes 0x00cc6891 0x1000 + 13392017
7 com.apple.iTunes 0x00ca71d4 0x1000 + 13263316
8 com.apple.iTunes 0x0018b155 0x1000 + 1614165
9 com.apple.iTunes 0x0018ace9 0x1000 + 1613033
10 com.apple.iTunes 0x00006233 0x1000 + 21043
11 libSystem.B.dylib 0x942a9259 _pthread_start + 345
12 libSystem.B.dylib 0x942a90de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9427bafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9427c267 mach_msg + 68
2 com.apple.CoreFoundation 0x98f8c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x98f8b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x98f91304 CFRunLoopRun + 84
5 com.apple.iTunes 0x00145586 0x1000 + 1328518
6 com.apple.iTunes 0x00006233 0x1000 + 21043
7 libSystem.B.dylib 0x942a9259 _pthread_start + 345
8 libSystem.B.dylib 0x942a90de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x942a9aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x942a975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x942fb0cb pthread_cond_wait$NOCANCEL$UNIX2003 + 73
3 libSystem.B.dylib 0x942dd616 pthread_rwlock_wrlock$UNIX2003 + 289
4 com.apple.iTunes 0x00cfa74c 0x1000 + 13604684
5 com.apple.iTunes 0x00c836ec 0x1000 + 13117164
6 com.apple.iTunes 0x00c80750 0x1000 + 13104976
7 com.apple.iTunes 0x00cc69c6 0x1000 + 13392326
8 com.apple.iTunes 0x0000a46a 0x1000 + 37994
9 com.apple.iTunes 0x0037d689 0x1000 + 3655305
10 com.apple.iTunes 0x0037ce89 0x1000 + 3653257
11 com.apple.iTunes 0x00006590 0x1000 + 21904
12 com.apple.iTunes 0x00006233 0x1000 + 21043
13 libSystem.B.dylib 0x942a9259 _pthread_start + 345
14 libSystem.B.dylib 0x942a90de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbffff500 ecx: 0x00000000 edx: 0x00000000
edi: 0x03069a00 esi: 0x03069a00 ebp: 0xbffff4a8 esp: 0xbffff470
ss: 0x0000001f efl: 0x00010246 eip: 0x00244ce7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x15f2000 - 0x1672ff7 com.apple.iTunes.iPodUpdater 10.7 (10.7) <E58B7DE1-054E-302F-B1B1-09DA51D08F04> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
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0x1701000 - 0x19ddfe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x19ff000 - 0x1a32fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x1a3f000 - 0x1b09fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1b20000 - 0x1b62fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x1b67000 - 0x1bacff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x1bcb000 - 0x1f36ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1f9b000 - 0x22dbfeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
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0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90003000 - 0x9022eff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x903f2000 - 0x904a0ff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x9087c000 - 0x908c0fe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x908c1000 - 0x909effe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x90a13000 - 0x90aa5fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x90ae2000 - 0x9115dff7 com.apple.CoreAUC 6.11.03 (6.11.03) <42B31B0F-18F9-29D2-A67C-7B81A47F6D67> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x91196000 - 0x911a2ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x911a3000 - 0x911aaff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9164e000 - 0x91658fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x916ac000 - 0x91758fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9176f000 - 0x917b5ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x917b6000 - 0x917baff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x917bb000 - 0x91a21ff7 com.apple.security 6.1.2 (55002) <3FA54D69-5476-78DD-0AFC-D6697263890E> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x91c0c000 - 0x91c1cff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x91c94000 - 0x91c95ff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x91c96000 - 0x91d10fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91d63000 - 0x91d77fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x91db1000 - 0x91dbeff7 com.apple.NetFS 3.2.2 (3.2.2) <DDC9C397-C35F-8D7A-BB24-3D1B42FA5FAB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x91dbf000 - 0x91de0fe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x91de1000 - 0x91f63fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <50A70082-F800-93D8-1A7C-C95AAB1F352C> /usr/lib/libicucore.A.dylib
0x91f64000 - 0x91fdffff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x91fe0000 - 0x920e2fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
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0x9211e000 - 0x92188fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x921d2000 - 0x921d4ff7 libRadiance.dylib ??? (???) <5F803B4A-B294-BA94-FB68-E8756EE41B20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x921d5000 - 0x92206ff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x92207000 - 0x92207ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92208000 - 0x92265ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x92266000 - 0x92267ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x9a743000 - 0x9a749fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9a886000 - 0x9a8c9ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9a8ca000 - 0x9a8caff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9a8e4000 - 0x9abdefef com.apple.QuickTime 7.6.6 (1791) <8E56F3DC-725B-0299-7E62-8599CA6EC4C0> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: Intuos5 touch M, 0x056a (WACOM Co., Ltd.), 0x0027, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 6That article has been withdrawn.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
I keep getting a error 2 message when i try to open itunes
Yes I have a windows 7 64 bit system and when I try to open iTunes I get error 2 message.
How do you fix apple errors that come up when you try to open iTunes?
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when i try and open itunes a memo pops up saying "itunes could not connect to this iPhone. This device is no longer connected" my iphone is not plugged into my mac so i dont know why its mentioning an iphone nor why i cant open my itunes library?
Each time you connect your iPhone to iTunes, you need to eject it before closing iTunes by clicking on the little "eject" icon shown in iTunes. It seems that sometime in the past, you did not do that.
I'm not sure how to undo the previously done damage, but maybe a reboot of your Mac would help. -
Windows XP crashes and system restarts when I try to open Itunes 6
I tried to ask the people at Apple support what was going on. But they didn't seem to know. My system restarts when I try to open Itunes. It does it with the factory software I recieved with my 5g Ipod Video. It also does it with any updated version I install. If I reinstall Itunes the program works fine for about a day. Then it crashes my system again. Please help. I don't want to reinstall Itunes everyday in order to use it.
compaq Windows XPNow I have the blue screen and this is the error message.
* stop: 0x00000050 (0XBB9EA29E,0X00000000,0X8057DA81,0X00000002)
hmmmm. okay ... do you have an early version of Roxio CD Creator 5 installed on that PC?
i've seen this show up a few times. one of the early versions of Easy CD Creator 5 actually isn't compatible with XP:
Easy CD Creator 5.0 Does Not Function In Windows XP
... but sometimes the first time people know about this is when the PC starts throwing a 0x50 at them them they try to launch itunes or (of all things) plug in an ipod ...
if that doesn't seem to be a factor, another thing to try is vigorous spyware and virus scans (with fresh definitions). both haxdoor and sdbot can make PCs suddenly start throwing 0x50s after new software installs.
but if those turn up blank, let's try getting a minidump on the crash to the Discussions Hosts so they can throw it over the fence to the Apple Engineers for a look. (thanks to toonz for teaching me this one.)
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
And then send it to a Discussions Host. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
love, b -
Error Message when I try to open itunes
When i try to open itunes it gives me the error message "Windows cannot access specified device, path or file. You may not have the appropriate permissions to access the item" It was working fine yesterday afternoon and this morning i got this message.
I didn't mean do the devices work, I meant does Itunes work if they are plugged in.
Could you confirm that you have a default installation of iTunes and that you do not use the server for itunes?
If not then it sounds like something got corrupted and may be it is worth trying a full removal of iTunes and related programs followed by reinstall.
Here is a method for doing this including cleaning up if any of the uninsatlls fail. *if you are unable to delete any of the recommended files or folders report back with details*.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===
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