When i try to open iTunes,

my computer won't let me - it says i have a run time error R6025 pure virtual function call--- i have tried reinstalling, anti virus, clean registry -- nothing
Help!!!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

HT1925 I get a message saying The feature I am trying to use is on a network resource that is unavalable when I try to open iTunes.

When I try to open iTunes a widow appears called Windows Installer. It tells me that the feature you are trying to use is on a network resource that is unavalable. It tell me to Click OK or try again or enter an alternative path to a folder containing the intallation package iTunes.msi. I suggests I should find this in a drop down box in the window. There is a box but no folder iTunes.msi. If I click the cancel button iTunes will open and work. I wish to uninstall iTunes and then reinstall it. I am finding that I can play music on iTunes OK through my sound card but if I try to play streamed music from the web in YouTube and fom My Space the music is a poor quality with crackles and distortion. Other forums suggest uninstalling iTunes and then re-installing it. I ahve tried to uninstall iTunes but it comes up with the Window noted above and then stops. I need to stop the crackle when streaming music. Please help.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1349 I am getting an error message when I try to open itunes on my desktop computer: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...any ideas?

I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what I need to do to correct?

Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I tried to update to the most recent itunes, but the update failed and now when I try to open itunes a dialog box pops up and tells me that it can.t open because MSVCR80.dll is missing. I need help!

I tried to update to the most recent version of itunes but the update failed. Now when I try to open itunes I get a dialog box telling me it can,t open because MSVCR80.dll is missing. I tried uninstalling and reinstalling itunes but I grt the same message. What can I do to fix this?

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

When I try to open iTunes on my laptop, I get a message that says "The file "i Tunes Library.itl" cannot be read because it was created by a newer version of iTunes." What do I do?

When I try to open iTunes it says that it can't and I have no idea how to fix the problem. I've uninstalled and reinstalled iTunes 3 times and the same thing happens each time. Please help me!!

Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2

After installing the maverick i get this message when i try to open iTunes: If you want to run i 64bits modus you must remove the mark:Open in 32bits modus.But i have removed the 32bits and i still can't get it to work!Have maces

after installing maverick i get this message when i try to open itunes:Unmark the 32bits modus-but i have unmarked it several times!The new iTunes requires 64bits modus so what shall i do?

I upgraded my 2007 iMac (20") to Maverick. Should never have done this! Lost mail, lost my mail archive, lost numerous programs/applications, lost all my installed hardware, spend 4 days on getting it running again with the (supreme) help of Apple Care. However it should not have happened at all!
iMac Computers with less than 4Gb of internal memory (as explained by Apple Care), or less than (estimated) 150Gb of free disc-space should not upgrade! Simple as that and the App Store should warn you about that and not simply let you pick up your free copy of Maverick!

When I try to open iTunes app on iPhone 5, it starts to open then closes straight away, I upgraded to iOS 7.0.2 and it has been like this since I upgraded!

When I try to open iTunes app on iPhone 5, it starts to open then closes straight away, I upgraded to iOS 7.0.2 and it has been like this since I upgraded!

I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
Then sign back in again and the problem should be resolved

It says this when I try to open iTunes: Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 I've tried uninstalling it and installing it several t

It says this when I try to open iTunes:
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2
I've tried uninstalling it and installing it several times. I've tried to download Apple Application Support separately but it just says:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4... Please refer to Help and Support for more information. HRESULT:0x800736FD

You have missing information in your Windows programming.
You need to repair your computer so it can run iTunes. If you plug those error codes into your browser you may get an answer.

I get an error message saying "The iTunes Library.itl file cannot be found or created" when I try to open iTunes on my computer and the program fails to open. How can I fix this?

When I try ot open iTunes on my computer I get an error message stating "The iTunes Library.itl file cannot be found or created" and the program fails to open. How can I fix this issue?

Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

When I try to open iTunes, Error 2 appears saying that iTunes won't open b/c "Apple Application Support was not found". What do I do???

When I try to open iTunes, Error 2 appears saying that itunes won't open because "Apple Application Support was not found". What do I do???

If your problem is only w/iTunes, you really should re-post over in the iTunes for Windows forums instead of the iPod forums.

HT1926 Installation of latest itunes update stopped, gave error message re couldn't find MSVCR80.dll. Suggested reinstall. Tried but that generated same message. Now get that message when I try to open itunes. I have Windows XP. Help!

Installation of latest itunes update stopped, gave error message "couldn't find MSVCR80.dll" Suggested reinstall. Tried but got same message. Now get same error message when I try to open itunes. Help!

Hey jeight26,
When you uninstalled and reinstalled iTunes, did you use this article?
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
If you haven't already done these steps, this section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

I had a new hard drive fitted to my imac and restored it from my time machine back when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

Upgrade iTunes to the latest version. It should be 10.5.3.

When i try to open itunes on my mac a message comes up saying The file "iTunes Library" cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"

When i try to open itunes, a message pops up saying "The file “iTunes Library” cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?." I have tried downloading the newest version of itunes but it still won't open. What should i do?

Update your copy of itunes to the current version.

I recently transfered everything from my emac to another one but now when I try to open iTunes I get the window that states: The file "iTunes Library" cannot be read because it was created by a newer version of iTunes.

I recently transfered everything from my emac to another one but now when I try to open iTunes I get the window that states: The file "iTunes Library" cannot be read because it was created by a newer version of iTunes. The computer I transfered to had a bunch of files on it and I got full ownership of what was already there, so, how do I get to my iTunes library, I do have access as an administrator to the iTunes library (that works just fine) already there and I guess I must have had a newer version ofiTunes on my defunt eMac....

Tell us some version numbers please, of your Mac OS versions and iTunes versions on both computers (two eMacs yes?).
dlrobinson49 wrote:
I guess I must have had a newer version ofiTunes on my defunt eMac....
That is a pretty good guess.Try updating the second eMac's iTunes to at least the version that was on the first.

When i try to open iTunes,

Similar Messages

Maybe you are looking for