When I try to open my AI CS6 "missing required plugins" and "PDF Format.aip" comes up I click ok and the application stops. Not opening What can I do?

When I try to open my AI CS6 "missing required plugins" and "PDF Format.aip" comes up I click ok and the application stops. Not opening What can I do?

Matilda,
You may need to reinstall, using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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