When I try to open my iTunes an error message appears saying "New iTunes Library". What should I do?

When I try to open my iTunes an error message appears saying "New iTunes Library". What should I do?

Hi!
Thanks for contacting us today! I understand you are having issues with updating, and using the device.
I believe that we are aware of the update issue however, it is ultimately the carrier/ manufacturer to provide updates. Please contact the respective company for assistance.
As for device using, and things not working. Please provide us with more details. (Note: the bug may have already been fixed, but is available in a later update).
Thanks!

Similar Messages

  • When i try to open my iTunes library in my Mac Pro say error13001 do you know what is that ?

    when i try to open my iTunes library in my Mac Pro say error13001 do you know what is that ?

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99773)

  • I downloaded Firefox 4 onto my PowerPC G4 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application "Firefox" because it is not supported on this architecture. I can't find my Firefox 3.6.16 I'm on Safari.

    I just want to download Firefox 3.6 again
    I downloaded Firefox 4 onto my PowerPC G4, 1.67GHz running Mac OSX 10.5.6. When I try to open it I get error message You cannot open the application “Firefox” because it is not supported on this architecture.

    Use Tony's suggestion. I am running it right now and it is awesome. I love Mozilla but they basically screwed all of those older Macs over. Come on Mozilla. These Macs still work, and there are plenty of people with them out there.

  • I had to reinstall Mountain Lion 10.8.2 on my iMac. Now when I try to open iPhoto i get a pop up saying my photo library was created by a newer version. Did I miss an update or what

    I had to reinstall Mountain Lion 10.8.2 on my iMac. Now when I try to open iPhoto i get a pop up saying my photo library was created by a newer version. Did I miss an update or what

    We have no way of knowing. Maybe you did or maybe you didn't. If you don't tell us what version you have, how could we know?

  • HT3523 I can play an .mov file but cannot open it to move it to another drive/disc/etc. When we try to open it, we get a message that says "The movie file for "beanmine.mov" cannot be found. Without this file, the movie cannot play properly."

    We can play a .mov file (a full-length film created in final cut pro) but cannot actually open it in QuickTime. We get the error message saying that a file is missing, and the movie can't play properly without the file. The thing is, we can play the film, we just can't open it to move it to another drive. Help?
    Also, can the lost file (which was deleted) be recovered from a Mac HD or an external hard drive?
    Help!

    We can play a .mov file (a full-length film created in final cut pro) but cannot actually open it in QuickTime. We get the error message saying that a file is missing, and the movie can't play properly without the file. The thing is, we can play the film, we just can't open it to move it to another drive. Help?
    Sounds like you created a "Reference" file here. I.e., a "Reference" file is a file that tells the player how to play the data contained in a "Resource" file. When you try to open the "Reference" file in the QT Player app, the first thing the player does is check to see if the "Resource" data file is is still available where it is supposed to be. (I.e., moving/deleting the resource file or moving reference file without moving the resource file to maintain the relative path between the two will generate the error message you mentioned.)
    Also, can the lost file (which was deleted) be recovered from a Mac HD or an external hard drive?
    That depends. Deleting a file does not actually erase the data immediately. Instead, the operating system just tells the system directory that the space containing the movie data is available for reuse if/when needed. As time passes, the chance that some of the data sectors will be re-written by other data continuously increases. To restore the file normally requires use of a special utility that both locates and restores all of the linked sectors containing the "deleted" movie data in their correct order. Other methods of restoring files would depend on the software you routinely have active on your system. For instance, do you use "TimeMachine?" or orther software that automatically backs up your data periodically? If so, then follow the instructions for your particular application to recover a deleted file.

  • I am running a MacBook Pro with 10.7.5 and I downloaded the OS X 10.10.2 Update Combo, however when I try and open the package the error message "This volume is used for TimeMachine-backups". Which is not true. I´m using TimeCapsule.

    I am running a MacBook Pro with 10.7.5 and I downloaded the OS X 10.10.2 Update Combo.
    When I try and open the package after accepting the lincence-agreement and upon choosing the install-volume the error message appears: "This volume is used for TimeMachine-backups".
    Which is not true. I´m using a timecapsule for backups.
    How can I proceed?

    I am using a MacBook Pro (2010) with 2.53 GHz Intel Core i5, 4GB, 1067 MHz, DDR3, Startvolume Macintosh HD.
    After downloading the package and starting upgrading it asks acceptance of the license-agreement. After that it asks for the volume were to install. And when I click on the Startvolume Macintosh HD (which is the only available on the machine) it says: "The volume is already being used for Time Machine-Backups".
    It doesn´t offer to skip that point or to reconfigure the Time Machine settings.
    The point is that my Time machine is not and has never used the Mac HD for Backups. In the past I have used an external drive and since 05/2014 I am using a Time Capsule which is appropriately addressed in the Time Machine settings.

  • When I try to check for updates, an error message appears with no details. How do I get and check the updates on my new intex cloud fx phone?

    I have a new Intex Cloud Fx phone. In this, I go to 'Device in formation' and try to update the device by pressing update now, I get an error message that says 'an error occurred while checking for updates'. Also, it does not respond to the' last updated' command. When I press 'more device information' I can see’ OS version Intex_Cloud_FX_V07’. I have tried all kinds of procedures suggested on the net and elsewhere but have not succeeded in updating my phone, so far. This includes resetting the phone. I am using a Wi-fi connection. It seems that quite a few persons are facing this problem. There have been suggestions ranging from 'there is a bug' to 'there are no updates'. So, the problem persists, with no end in sight. I feel Mozilla should look at it.

    Hi!
    Thanks for contacting us today! I understand you are having issues with updating, and using the device.
    I believe that we are aware of the update issue however, it is ultimately the carrier/ manufacturer to provide updates. Please contact the respective company for assistance.
    As for device using, and things not working. Please provide us with more details. (Note: the bug may have already been fixed, but is available in a later update).
    Thanks!

  • When I try to open Safari I get error message: Safari - Alert    Suspicious Activity Might Have been Detected.  Major Security Issue  To fix it please call Support for Apple  1 800-680-4131 (Toll Free) immediately!

    Started to get pop ups when tried to open a video on face book. Directed for a download of MPlayerX-2.dmg and did attempt to install but never got video up/.
    Error message also states to
    To fix it please call Support for Apple +1 800-680-4131 (Toll Free) immediately! and also gives out a web site of http://mac-online-support.com

    You may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    Besides the files listed in the support article, you may also need to remove this item in the same way:
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This malware is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates
    if it's not already checked.

  • When I try to open firefox, I get a message that says, "firefox is already running" and to close it or restart my computer when it is NOT running, so I can't get on the internet through firefox. What is wrong?

    The information box pops up when I click on my desktop icon for firefox as well as if I try to access it in other ways. I have restarted my computer. I have tried removing firefox and redownloading it. No matter what I do, it still gives me a box saying it is already running, but not responding. When I pull up my taks bar, it is not running! I can't close it as the box suggests because it is not open to do it. I just keep getting a box saying it is already running no matter what I try to do, even though it is not running.

    I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

  • When I try to open Firefox, I get a message that says it is already opent and not responding and I need to restart my computer.

    This has happened repeatedly and I don't understand.

    Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
    NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
    #Stop the Firefox process:
    #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
    #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
    #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
    #Why Firefox may hang:
    #*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
    #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
    #*'''[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]'''
    #Use Firefox Safe Mode to find a problem with an Extension or Plugin:
    #*Don't check anything when entering Safe Mode, just continue
    #*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
    #*See:
    #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
    #**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    #**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary. '''''You are 13 updates behind in Java''''':
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • "Firefox works fine till one day when i open it up it tells me " downloading updates will open soon" IT DON'T. and when I try to open it I get "error message OXC 0000056 "

    this happened every 2 or 3 days for about 2 weeks , When I reinstall the program it works ok. I have a 2010 HP with windows 7 64 bit.

    That means you need to clean reinstall.
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
    Please report back to see if this helped you!
    Thank you.

  • When i try to open firefox i get a message that says Windows has encountered a problem and will notify when there is a solution. Then you can click on the explanation and it says DEP will not allow it to open. Can you tell me how to fix this?

    I was able to install and have an icon on my desktop. When i click on it it automatically pops a box up that says: Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then it highlights an icon at the bottom to show what the problem is and it is DEP (data execution prevention. I tried a few suggestions there but it didn't work. So it said to see if there is a download version compatable with DEP

    See:
    * https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it

  • Downloaded Digital editions, When I try to open it, I receive error message from Windows that there is a problem.

    How can I download and install it so that I can add library books to it. What version is best for Windows XP?

    Try:
    * http://kb.mozillazine.org/Profile_in_use
    * https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

  • I am running Windows 7. Sometimes when I try to open Firefox, I get a message that says Firefox is already running. I check task manager, no Firefox running. Have to log off then back on.

    Windows 7, HP Pavilion dv3, Firefox version 4.0.1 (new 5 version freezes up often, had to use earlier version)

    I rolled back to version 5 and then 4 because version 7 was slow to load and would freeze up often. The original problem started before I upgraded to version 7. How do I check to see if plug-in container.exe is listed?

  • I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder.

    I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
    I have tried a few things but iTunes closes right after i click okay. Anyone know anything?

    Look in your Home > Music folder.  There should be an iTunes folder there and it should have a number of files and folders including one called library.itl  You want to guide iTunes to that file.  If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.

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