When I try to open oracle Reports 6i its hanging..

Hello..
I'm on Windows XP Sp3. As above, when I try to open oracle Reports 6i its hanging.. How can I check to see if the Reports Server is up or down? If its not that, has anybody got any thoughts on why its not opening? On double-clicking either the icon, the exe or a report rdf file its get as far as the initial banner before halting.
My environment variable path has the path of the reports Builder exe first in its list.. Anything else I could try?
If there's no way I can open reports builder now, how else could I possibly get the SQL that the report is built on?
thanks for looking..
Steven

.

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    I added this question as a Reply to a message by nic2deep a month ago <Crystal Reports freezes every time I try to open a report.>, but got no response so I thought I'd try again on my own.
    I have 2 laptops with CR XI installed (same problem from original R2 through SP 5). The old laptop is an IBM Thinkpad R51. The new one is an HP Elitebook 6930p. Both have the exact same software and versions of Win XP and network security.
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    2) It may be that your firewall setting or anti-virus software is blocking access to system files or resources. When you do the repair install make sure to disable them and un-plug yourself from the network so you protect your PC while they are off line.
    Results: Firewall was always OFF because network security handles all that. Can't turn off anti-VIrus, but both computers have the same antivirus system anyway.
    3) Look in the System and Application Event logs in Admin tools; it may give you a clue what your PC is trying to get to and being denied.
    Results: The only thing that is logged in Admin Tools when this happens is a "Security/Privilege Request" with no errors.
    Clearly, when CR in the HP looks for the printer selected in the report and doesn't find it, that causes CR to freeze.
    Any idea what difference between the 2 machines could cause this? Something in the Registry?
    This is a royal pain, because I can only be on one computer at a time.
    Thanks in advance.

    Hi Debi,
    Because in CR XI R2 it is WYSIWYG meaning we use both the display and the printer drivers to render the report. Same as what PDF does. If we can't find the printer the report was designed against, and all the placements of each object is dependent on the printer when designed, we have to default to your default printer to be able to calculate internally when to render the report objects and format the layout thus the message from CR indicating so.
    Basically CR dynamically builds the page layout dependent on the local system. Also the reason why CR requires a default printer to be installed, if it's not then we use Microsoft's Generic Print driver. It's not that reliable either but we have to use something.
    And another "for your info" is the same for our database drivers. Example, if you create a report off of MS SQL Server and then you want to view the SQL CR generates you need to log on first. This way CR can query the DB client and generate the SQL according to the DB. If you just want to see the SQL you could just set location to Access, problem with this is because CR dynamically generates the SQL according to the DB you set lcoation to we may change the SQL Statement and not actually show you what the report uses when connecting to the real database.
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    My problem is very similar to this person's. I have 2 laptops with CR XI installed (same problem from original R2 through SP 5).  The old laptop is an IBM Thinkpad R51. The new one is an HP Elitebook 6930p. Both have the exact same software and versions of Win XP and network security.
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    com.apple.driver.AppleFileSystemDriver    3.0.1
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    com.apple.driver.AppleFWOHCI    4.9.6
    com.apple.driver.AirPort.Atheros40    600.70.23
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    com.apple.driver.AppleACPIEC    1.6
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    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.iokit.IOAHCISerialATAPI    2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.1
    com.apple.iokit.IOUSBUserClient    5.2.5
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    com.apple.iokit.IO80211Family    500.15
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    com.apple.iokit.IOUSBFamily    5.4.0
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    com.apple.iokit.IOHIDFamily    1.8.0
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    com.apple.security.sandbox    220
    com.apple.kext.AppleMatch    1.0.0d1
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    com.apple.driver.DiskImages    344
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    com.apple.driver.AppleKeyStore    28.21
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