When I try to open PSE8, I get a notice that PSE 8 has stopped working.

I use Windows 7 as an operating system, and PSE 8 has worked fine up to now. When I try to open PSE8, I get a notice that the storage in photoshop.com is full, and I have to gewt more storage. I went in to photoshop.com and cleared all stored photos, but get the same notice. A few seconds after that notice pops up, I get a notice that PSE has stopped working and Windows has to close it. I can't get in to PSE 8. My husband has a separate user account on our computer and can log in to PSE8 without problem, and without the same notice.
Also, when either of us try to send photos using Photo Mail, neither of us can enter addresses in the address book used with PSE 8. We both use Windows Live Mail for e-mail. We also have PSE 7 and that works fine. Any idea what's going on?

I experience the problem when launching and trying to log into PSE 8.0. Last
year we expanded the storage available under photoshop.com. We discovered we
did not use it, and did not renew the subscription for the expanded storage.
Photoshop.com should have reverted back to 2.0 Gig of storage at no
additional cost. When I log in to PSE 8.0, I get a pop up screen that
informs me that I have 3.2 Gig of storage which exceeds the free 2.0 Gig of
storage available through photoshop.com, and can purchase additional
storage. I have gone into photoshop.com and deleted all photos in storage,
but, because the account is deemed to be suspended because I did not renew,
I can not cancel photoshop.com without first paying the additional $20 to
reinstate the account. I have never before been faced with an additional
cost to cancel a service. Because the photoshop.com pop up screen is the
first thing to appear when I log in to PSE 8.0. The PSE 8.0 welcome screen
is greyed out and I can not get into PSE 8.0. I was told be the tech support
people at photoshop.com that I can only solve the problem by changing my
Adobe ID but, of course, I can't get in to PSE 8.0 to make the changes, and
tech support at photoshop.com can't make the changes.

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From: pwillener <[email protected]>
To: Sharon Atkins <[email protected]>
Sent: Monday, February 16, 2015 9:47 PM
Subject: I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes. Any suggestions?
created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself? If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

When I try to open PSE8, I get a notice that PSE 8 has stopped working.

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