When I try to open some of the PDFs in my Adobe Reader, I get a message that "This file cannot be opened." Is there a way to open those files?
?
Is that the full message you are getting?
What is your operating system? Reader version?
[topic moved to Adobe Reader forum]
Similar Messages
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When I try to play some of the songs in my itunes library, I get a prompt saying the file cannot be used. When I hit the locate button, the file cannot be found. I didn't delete any songs/files and there is no common link between the missing songs.
Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have all my music on my ipad and icloud. I don't have itunes installed on a PC or MAC. I recently purchased Music Match, but all my non itunes music is on my ipad. When i turn on music match in the settings screen on my ipad i get a message that says all my music will be erased. How do I get music match to match what is there rather than erase it?
Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do. -
When I try to add a photo from and email in Safari, I get a message that says could not add photo Safari cannot communicate with iPhoto.
How can I get them to communicate? Or, more to the point, how can I get a photo from Safari (usually attached to an email) into iPhoto library?iPhoto is 7.1.5
That's much too old. To solve the problem, you'll have to uninstall iLife completely, then upgrade to the current version of iPhoto in the App Store. -
when I try synching my ipad 2 with my xps laptop i get the following message. "Attempting to copy to the disk os failed." How do I resolve the problem?
It would be useful to you if they had a different name, but the computer knows they are different. Create separate sync playlists for each device and go to the Music tab when it is connected and specify which playlist should be used for the sync.
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using time warner road runner. when I try to open up safari to home page I get error message that this version does not support the "community toolbar" can't proceed until closing the error message. sick of seeing it
That toolbar/ct plugin seems to cause problems for all who install it!
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Also, as mentioned by Gilli2000:
Library/Receipts - If you read it, it has information in it at the bottom referring extensively to "CT" and "community toolbar".
Maybe it is harmless, but trash those items anyway!
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery. -
i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
what do i do when i try to sync my ipod touch to itunes and it shows me an error message that the sync session failed to start?
Hello brainiac08
Typically that error occurs because of a backup issue. Check out the article below to resolve it.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
When I try to install ios lion the installer says my hard drive has SMART errors and that I need to buy a new Hard Drive, but my computer witch has snowleprd and runs just fine.
SMART is a technology that monitors the drive for signs of impending failure. You can verify that SMART is indicating a problem in Disk Utility. Select the hard drive and look at the bottom of the window. It should look like this:
If the SMART status is not "Verified" then you should back up your drive and start shopping for a new one. -
i can't transfer downloaded content from my macbook air to my external hdd, when i try to drag it into the hrd drive it wont go in how do i fix this ?
What format is the external HDD in? If it's NTFS (= proprietary Windows), then OS X can read it but not write.
Eventually copy all content from the drive to a safe place, the re-format. FAT32 is the format which both Windows and OS X can read and write. -
i keep getting the unknown error messase (5002) when i try to purchase music from the i tunes store. What can i do to fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When I try to install the update"MAC OS X Update Combined, I get a message that says it cannot be saved & connection reset by peer. What do I need to do to get this update installed. I just purchased my first iMAC and don't know anything about it.
Try here:
http://support.apple.com/kb/DL1524 -
I have windows 7 on dell laptop. I am working on a Word Document and want to go to a diff window for some information. I click on the FF icon on my desktop and get a message that says...FF is already running but is not responding. To open a new window, you must close the existing ff process or restart your system..how do you close the existing ff process?
== This happened ==
Every time Firefox opened
== I got my new dell laptop four weeks ago with window 7 installedSee https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
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I charged my nano on my work PC, when i went to use it at home it is now unresponsive and I get a message that the device cannot be recognized by windows? How do I restore it
Try placing the iPod in recovery mode (I think that is what you were try to do) and then try to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!
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