When I try to order a new bottom case for my macbook is sais that your macbook is not part of this program.

When I go on to google I type in replace bottom of macbook case it takes me to apple support I select 'feel free to order yourself' so I click that I select my country and enter my serial number and it comes up with 'The Apple product serial number you entered is not part of this program' What do I do?

Welcome to the Apple Support Communities
If you see that your Mac isn't part of the program, that's because your MacBook isn't affected by that problem so, if the bottom case isn't damaged, you don't have to worry.
If it's affected, take the computer to an Apple Store or reseller to get the bottom case replaced. In this case, unless your Mac is in warranty, you will have to pay

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