When I try to play a film - I get a black screen and no audio, but apparently the film is playing?

Basically says it all in the topic

Hello KnightyLAD,
The following articles can help sort most playback issues in iTunes for Windows.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
Cheers,
Allen

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