When I try to play stuff I get a message saying I require HDCP for playback! what's that?

So disappointed with Apple TV, just bought it and it won't work, I can use YouTube on the tv, but not from my iPad.
I can't play videos from iPad as it keeps telling me that I require a HDCP for play back. I have a top of the range HDTV set up.
Also, it only works when my iTunes is on my computer. I have set it up as by the instructions.

Welcome to the Apple Community.
I can't play videos from iPad as it keeps telling me that I require a HDCP for play back. I have a top of the range HDTV set up.
HDCP is a copy protection protocol. Content that contains HDCP protection requires that all devices are HDCP compliant, if your TV isn't compliant or isn't telling the iPad that it is compliant the movie won't play.
Also, it only works when my iTunes is on my computer. I have set it up as by the instructions.
If you mean it will only play content from your library when iTunes is running, then that is quite normal, you wouldn't expect the Apple TV to be able to read a library that isn't turned on would you.

Similar Messages

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file. I locate the file and it's empty?!

Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).

When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox

When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox

See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use
* https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
If it happens after you've closed Firefox and want to restart the see these:
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs

Firefox crashes then when I try to reopen it I get a message saying it is already open and must be closed. It is not open and I cannot close it and have to reboot. It is very annoying as it happens often.

Firefox will close unexpectedly then when I try to open it I get a message saying it is already open and I must close it first. I cannot find it open anywhere and then I must reboot to open Firefox again.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]
See also:
* http://kb.mozillazine.org/Firefox_crashes

HT203175 When I try to open itunes i get a message saying: File "iTunes library.itl" cannot be read because it was created by a newer version of itunes. Any help out there?

When I try to open itunes i get a message saying: File "iTunes library.itl" cannot be read because it was created by a newer version of itunes. And itunes will not start up. Any help out there?

Hi did you ever get a solution to this problem? Having the same issue myself!

HT1923 When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

I have recently started downloading video files. I have downloaded a season of a tv show. The season had 9 episodes. Three downloaded fine and the other 6 will not. When i try to download them i get a message saying error -34 The disk you are attempting t

I have recently started downloading video files. I
have downloaded a season of a tv show. The season had
9 episodes. Three downloaded fine and the other 6
will not. When i try to download them i get a message
saying error
-34 The disk you are attempting to use is full.
Remove files and empty recycle bin to create space. I
dont understand why it keeps doing this. I have lots
of space on itunes and my computer is not full
either.What can i do? How can i prevent this? Is
there a problem with my computer? Thank you!

have a look at this support article.

I can't download the Sandy Relief album that I pre ordered. Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already have, which I have not.

.Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already did. I checked the store menu and it indicated that there is nothing available to download. I don't have the songs or the album showing in Itunes anywhere. Not sure what to do.

Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

HT5527 My icloud apple ID had been disabled after icloud services downgraded my 18Gb documents in the cloud to 5Gb. I can't updated now because when i try to do it i get a message saying that my ID is disabled

My icloud apple ID had been disabled after icloud services downgraded my 18Gb documents in the cloud to 5Gb. I received an email from icloud services a couple of months after i upgraded my icloud storage (on Sept30th) saying that my billing info was wrong. In fact my credit card was outdated so i updated my credit I can't updated now because when i try to do it i get a message saying that my ID is disabled. Can you help me?? I can't access my docs now...

See this Apple document for help...
http://support.apple.com/kb/ts2446

When I try to start Firefox, I get a message saying that Firefox is already running and cannot be re-started, so close down and reboot.

Following an upgrade of my OS from XP to Vista, I tried to point the new installation at my old profile. Now when I try to start FF, I get a message saying that it is already running and I should reboot to clear the problem. I've done that but the problem remains. I have uninstalled firefox and reinstalled v4 beta. The problem remains. Any ideas?

OK, I had moved the profile file inside the profile folder which was created when I installed FF, to the main FF folder. I then took the equivalent file which existed under XP before my upgrade to vista, and moved it into the new Profile folder. That's when I hit the problem described in the initial question.
So, what I did following Tony's response was to move the bookmarks password and cookies files into the profile created on the install. I then moved that file into the profile folder and moved the one I'd saved from XP, out to the main FF folder.
Started FF and voila! All working fine. Thanks for your help.

Discontinued my creative cloud membership, and installed Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a self standing program. What do I do?

Discontinued my creative cloud membership, uninstalled Acrobat XI, and installed a brand new, purchased version Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a free standing program, and it IS installed. What do I do?

You may need to uninstall the Cloud (not just stop using it) and then run the Cleaner to remove all vestiges... and then reinstall Acrobat
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

When I try to open Firefox, I get a message saying that firefox is already currently running, although it is not running. Close and try again or restart computer. How can I fix this?

I always close Firefox when I am finished with the web. When I try to open it later, I often get a message saying that firefox is currently running, so close it first. As far as I can tell, firefox is not running. The message then says to restart your computer and try again. I restart my computer and then firefox opens.

https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

When I try to send photos in email, it fails saying "rejected by the server." What does that mean and how do I fix it?

When I try to send photos or anymail, it fails saying...."rejected by the server."
What does that mean and how do I fix it?

Please see this article on setting up an email account using the shaw mail server.
https://community.shaw.ca/docs/DOC-2181
Good luck Friend.

When I try to play stuff I get a message saying I require HDCP for playback! what's that?

Similar Messages

Maybe you are looking for