When I try to play tv shows all of them pause freeze up and fast forward. Cobtacted Apple and they said they could not help. I uninstalled and reinstalled I tunes.

Runing a Dell Desktop OS is Windows 7 Home premium. When I try to play TV shows all of them pause freeze up and fast forward. They granted me a re download of a series and the problem of course still persited.Contacted Apple and they said they could not help. I uninstalled and reinstalled I tunes. When i went into safe mode i was told I had an audio video playback problem when I opened I Tunes. I created a new user account pwer an Apple support article and the problem still persists. Music and videos work just fine. I am going crazy over this one. Can someone please help me out? Any help would be aprreciated. Thanks in advance
Raymond

Clean the dock connectors.
Try different sync cables.

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Delete and redownload them if doing so is free in your country.
(106637)

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When I try to play tv shows all of them pause freeze up and fast forward. Cobtacted Apple and they said they could not help. I uninstalled and reinstalled I tunes.

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