When I try to print to the 'xps' printer the system hangs

I have tried to print a screen to 'xps' printer but the system seems to hang at the 'preparing to print stage

Ajlan,
I am running Windows 7 SP1. I went into Office 10 Word and simply tried to print a word document to the local print to file. In the spool queue every document I tried to print simply said error. There was no code listed. I followed the instructions and created a Xerox 6120 PS printer first then deleted the adobe printer and added a new adobe printer. The spool queue continued to appear. I tried printing a message out of outlook and the same error appeared.
Thank you for trying to help me.
Tony Candito

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