When I try to purchase a game a message pops up to say I can't complete the process...I contacted iTunes support but don't know where to go from here?
When I tried to purchase a game, a message popped up saying that my purchase could not be completed and to contact iTunes support. Where do I go in the support page to resolve this? This is happening on all my devices.
Contact them by:
Contact iTunes
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Thanks for your reply. Having read through relevant topics it suggests that if I sync my iphone with the correct account on my pc it should use that one thereafter. i will try both.
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When i try 2 purchase a song a message appears "could not purchase "****". An unkown error occured(5002)" any help or solutions would be much appriciated! thnaks
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When I try to play several games like: FiFa 2011HD, Real Racing2HD and TransformersHD, after I selected the configurations to start to play it, and then the game close the window and returns to the Ipad main screen. I upgraded my Ipad at Apple store but nothing happened. Anyone knows how can I resolve it, please ?
1. first try to reboot your ipad
if that don't work then try downloading another app don't matter which one
and if it fix your problem you can just delete it afterwards -
My old computer is spoilt. so i bought a new one. now when i try to sync my iPodtouch with my new computer it says "do u wanna erase" the things on my iPod. i clicked NO. but i really wanna update my iPod to io5 but i can't as i dont want to lose my stuff
Before you restore the iPod from the backup that Dave had you make yu have to transfer stuff from the iPod to the computer since the backup does not contain the apps themselfes, music, synced phots and some other stuff. To see what a backup contains see:
http://support.apple.com/kb/HT4946
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other stuff you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support CommunitiesA lot of thos are paid, especiall for more than a limited number of items. It is harder to find one that does synced photos. -
Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works
When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
When you installed iTunes did you get any error messages?
Anyway, on the face of it it may be worth trying a separate install of Apple application support.
Uninstall iTunes again. Now open Apple Software update, assuming it is working.
It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
Before going on, can you get to this stage OK?
One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures. -
I cannot use iCloud on Windows 7, as it won't recognize my apple ID when i try to sign in to icloud it i get error saying "you can't sign in because of a server error (please help some one)
Although your message isn't mentioned in the symptoms, let's try the following document with that one:
Apple software on Windows: May see performance issues and blank iTunes Store -
i have a problem in buying zynga poker chips, every time i try to buy chips they tell me contacts itunes support and the the purchase always failed, i contacted zynga but they told me that i have to contact itunes because they don't know the problem ?
P.S i always use my credit money from gift cards to buy anything from itunes or in apps - purchasing.
so what do u think should i do ?Have you tried contacting iTunes support : http://www.apple.com/support/itunes/contact/ ?
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When I try to finalize my project a message pops up, "Sharing requires more memory to be available." How do I work this issue out?
https://support.apple.com/kb/TS1567
Ah, it has been mentioned daily esp since iOS 5 / iTunes 10.5 but has always been there as an issue.
Order of attempts:
Repair the installers
Uninstall EVERY Apple component (auto and manual)
Services: Restart all 3 Apple items (AMS, Bonjour, iPod)
I* always do the last almost, then launch iTunes, and only then connect iPod.
IF you see a yellow alert in Devices and Printers or in Device Manager, then I could find NO WAY to fix or repair other than a clean OS. Something messed up the device driver support.
If/when Windows asks "what to do when it detects iPod"? don't chose any default action, to me, based on hunch and 3 PCs, that seems to mess AMS up for some reason.
Tried with Windows 7 64-bit Pro and Home Premium, and also Deve Preview 8 (which other than the inability to update iOS to 5.0 seems to run better -- except when it comes to AMS thing! so seems Apple is not on the same page writitng drivers. -
When trying to pay for an app, i get the following message: "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?
You will need to do as the message says and contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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When I try to download all my songs to my iPad it says I need to get the new version when I already have it already
Are you sure you have the newest version of iTunes 11 and newest version of iOS6? Go to Software Update and make sure you do.
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I'm having a similar problem...but mine results from an OS upgrade from 10.6.4 to 10.8.5.
Where did you access a clean copy of Java SE 6? The link at adobe for archicval plug-ins is a dead download (and it doesn't appear to contain Java SE 6.).
Jerry -
when i try syncing my phone a alert message pops up saying "this iphone cannot be used because the apple moblie device service has not started" what do i do?
Read here:
http://support.apple.com/kb/TS1567
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