When I try to purchase a gift card I am getting invalid gift try later. Does anyone know how to fix this?
I Have tried to purchase a gift card, but keep getting the message this is an invalid gift card try later. Has anyone else got this message or know what to do?
Nanas,
Do you have a valid credit card on file for your account? Apple does not allow using a store credit balance to purchase gifts.
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Hi. I get the following message when trying to update or install an application: "impossible to connect to iTunes store". Does anyone know how to fix this? Thanks!
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Hello. When trying to forward a multiple page PDF document, only the first page appears. Does anyone know how to fix this. TY
Are you sure? I believe the mail program only previews the first page for you, but sends the whole attachment. Try opening the attachment (e.g., select and hit spacebar for a preview of the whole thing, or by double-clicking it, or control-clicking then "Open...") You should see the whole document.
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My iMac is connected to a Brother printer. I have Snow Leopard 10.7.3 As of yesterday, when I try to print a PDF it prints as a blank black page. Does anyone know how to correct this so that the PDF will print as I see it on screen?
If you are running Mac OS X 10.7.3 then you have Lion installed, not Snow Leopard. It's probably not important to this discussion, but something you should be aware of.
What application are you printing the PDF files from? Have you tried opening the PDF file using the Preview application that can be found in the Applications folder? Does the issue still occur? Have you tried other PDF files from a different source?
Another poster in the following discussion thread reported that this method resolved their black blank PDF issue when viewing (and presumably printing) PDF files from Safari.
https://discussions.apple.com/thread/3890509?start=0&tstart=0
This solved my question by mcbuffy on Apr 20, 2012 11:29 AM
There's a solution if you want to see the PDF inside Safari's window :
Go to the folder : Your Hard Drive / Library / Internet Plug-ins.
If you see a file with PDF in its name drag it to the trash.
Quit and restart Safari to test with a PDF.
If it works you can empty the trash. -
I have itunes 9.2.1 (4) and when I go to make a purchase it keeps timing out does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.
Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario -
I just got a new white iphone 4. When I try to take a video using the camera app, there is only a muffled sound. I never had this problem with my old iphone. I tried to restore it and that didn't help. I checked over all of the settings. Does anyone know how to fix this?? Thanks for any help you can offer!
There is a good possibility that your trimming of the SIM card could have damaged it some way. If the SIM was working in the old phone, then you cut it and the first new phone didn't work and now this phone doesn't work, it leads me to believe it has to do with the SIM card or the account. You are sure there is no problem with the account. Did you check with the provider when you got the iPhone 4 to make sure there was no problem with the account when you could not send or receive SMS? Why can't you just get a micro-sim? The iPhone should have come with one when you purchased it.The iPhone 4 is designed for a micro-sim. I don't believe this is a hardware problem unless the phone has been hacked or modified in some manner.
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I have Pandora and Slacker Radio installed on my ipod touch. When I touch the icon to open these, it opens for a second and then closes. Does anyone know how to fix this?
- Try a reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Purchase/install any new app
- The remaining items of:
iOS: Troubleshooting applications purchased from the App Store -
My iphone dosen't doesn't make key tone sounds anymore when I write a text message or when I want to dial a phone number I don't know how to fix this problem, I don't hear the clicking noise anymore does anyone know how to fix this problem?And all the sounds on my phone are on, even the keyboard clicks.
Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo, double check the volume button just in case. If you still can't hear the tones go into your settings>sounds and make sure the options are on.
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I have a Canon MG6120. When I start it I get error code 5050. Does anyone know how to resolve this?
I have a Canon MG6120 all in one. When I start it I get error code 5050. Does anyone know how to resolve this, besides power off/ power on?
Solved!
Go to Solution.Hello gregg.
Please try the following to see if we can resolve your issue:
1. Turn the printer off.
2. Unplug the power from the printer for at least 5-10 minutes.
3. While unplugged, remove any paper from the unit.
4. Double check for any obstructions found in the unit or paper paths.
5. If no obstructions are found, plug the power back in and turn the unit on.
If the issue persists, the unit will require service for correction. We apologize for this inconvenience. Please contact our support group using the "Contact Us" option below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
My daughters Ipod touch is disabled for 22,427,950 minutes. Does anyone know how to fix this problem? The screen also goes to black when using it, even if battery is fully charged.
Thankshttp://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
TS1424 i'm getting 'Error 306' when trying to log into itunes. Does anyone know how to fix this?
I'm getting 'Error 306' when trying to log into itunes. Does anyone know how to fix this?
Perhaps try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
In Word I get the spinning pinwheel when I try to copy and paste. I can switch to other programs just fine but I can't perform the copy and paste and I need to perform a hard reboot to close Word. Does anyone know how to fix this?
Hi Ibo,
This is what just worked for me:
In Finder, I've dragged all Pages files from the iCloud Drive to the Documents folder on my iMac. (Finder asks your confirmation to remove the files from iCloud; confirm that)
Once they were on my local hard drive, the files could be opened again.
It looks to me as if something has changed in iCloud quite recently, leading to this mess. Not the first time, I've had this before. Now it's back. Sigh. And, as you wrote, it renders iCloud fairly useless. Back to Dropbox I suppose. -
My Husband turned his desktop off without shutting down now When my desktop (Mac Power G5) starts up a folder comes up with 2 heads which changes to a question mark. Does anyone know how to fix this.?
Step 1- Try booting to Startup Manager by holding Option/Alt key.
Select the boot source and click the right arrow.
Once booted, open System Preferences and select the desired boot volume.
Replacing the PRAM battery is likely wise if the machine keeps forgetting it's boot source.
If that doesn't work,
Step 2- Boot holding a mouse click, insert the OS X install disc and hold C to boot to the install disc.
Once booted, open Disk Utility and "Repair Disk" on the boot drive.
Once done, reboot normally.
More:
http://support.apple.com/kb/TS1440 -
Hi, I hope someone can help.... When I open a new user account, which I want to set parental control on, the screen keeps freezing once the account is open. The wee rainbow circle appears and I can't do anything. Does anyone know how to fix this? Thanks
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Report any errors it found for Disk Repair, don't need the ones for Permissions Repair.
Try it again & see if anything changed, but have Activity Monitor open & Show All Processes & sorted on CPU%, also have Console open if we can... maybe not when switching, but we'll see.
Does this happen if you just try to create a new admin user??? -
Hey when ever i download and install Itunes then i open it says error finding folder please re download and I tried a tons of times and it didnt work. Does anyone know how to fix this?
Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
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