When I try to purchase CS6 Teacher Edition, I keep getting an error when uploading eligibility proof
I keep getting this: "The file you attempted to upload is not supported."
I've tried uploading it as a TIF, JPEG, and PNG. Nothing is working.
Please help!
Have you tried a different web browser when submitting your proof of eligibility?
Similar Messages
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I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?
Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra -
I purchased a movie and i keep getting download error -54
i purchased a movie and i keep getting download error -54?
Try turning off any firewall or anti-virus software while the download is occurring.
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every time i try to download the latest software, i keep getting an error. the code is 2324. does anyone know what is going on?
Hi colbynathan100,
Have a look here: https://discussions.apple.com/message/22851139#22851139 -
Ive downloaded a TV programme on itunes and when I click to view it I get an error message "itunes has stopped working" and it shuts down
Please helpLet's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Please help me
From the article that the thread was started from:
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking." -
When I try to down load Adobe reader I keep getting an error.
The error reads as follows. An error has occured in the script on this page. Line 1, Char 18292, Error object rejected, Code 0, URL http://127.0.0.1:1146/app/_is/index.js
Try downloading Resader's offline installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
When I try to update to IOS 5, I keep getting the error -5000 when its backing up.
It also takes forever to sync my iphone whereas before it was very quick... Do I have an issue with my pc or my iphone??
Hi hunterridge,
If you are having an issue with updating your iPhone's operating system, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
This has been occuring for over a month, now, and iTunes is still unavailable. I have the latest version, my internet connection is perfectly fine, I have no firewall up, the date and time are correct, and I'm getting extremely frustrated with this. The app store has me logged in, but the iTunes store, on the other hand, keeps giving me the same error message over and over again.
Hi FantasyAcquired,
This article covers the troubleshooting steps recommended for this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
You can always check the status of the iTunes Store here:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
Take care,
- Ari -
Verifying 64-bit in premier pro cs6 teacher edition
I have just bought adobe premier pro cs6, teacher edition and installed it in my 64-bit os windows. Everything came on fine until I tried to insert the clip into my powerpoint and I got this message: "Powerpoint cannot insert video from the selected file. Verify that the necessary 64-bit codec for this media format is installed, and then try again." How do I verify that this codec is installed. Is there a premier pro cs6 for 64-bit? Chudi
Premiere has been 64bit exclusively ever since CS5. Whatever issues you have are mundane CoDec issues, but since you have not provided any details on what render settings you used, what system, what version of PP, how you try to embed the video and a gigazillion otehr things, nobody can know.
Mylenium -
I bought CS6 Teacher Edition but I am unable to download or find a link for the same.
I bought CS6 Teacher Edition but I am unable to download or find a link for the same.
Jennyrajesh have you submitted your proof of eligibility? Please see http://forums.adobe.com/message/4634728#4634728 for information on how to submit your proof of eligibility. Also have you purchased the software from Adobe directly or a reseller?
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When trying to purchase anything on itunes I am getting an error message. (There was an error in the itunes store. Please try later - 42408) Why is this?
poppypower wrote:
When trying to purchase anything on itunes I am getting an error message. ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I keep getting an error code (-3208) when i try to purchase on itunes,please help
i keep getting an error code when i try to purchase something or download on itunes it start as an error code(-50) thenchanges to (-3208)
its so annoying as i cant do anything with it, PLEASE HELPFollow the instructions in this support article.
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When I try to launch the edit tab, I get a error message to close restart my computer and try again.
The editor saved prefs often get corrupted. This is because PSE saves your settings each time you close the application. Problems can sometimes occur if you don’t let the program close properly or if you launch another application too quickly whilst closing down Elements. You may need to rebuild the editor preferences to resolve any conflicts. To begin, close Elements.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. After a few seconds release the three keys and look behind the welcome screen by closing it. Alternatively hold down the three keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys for a few seconds; then release. You should get the settings option.
When you see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences. -
HT4009 I keep getting an error message when I try to buy in app purchases
I keep getting an error message when I try to buy in app purchases
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App purchases require a Credit Card.
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