When I try to purchase simoleans, the App Store pops up but offers nothing to buy?
Has anyone experienced a problem with purchasing simoleans for the free Sims game? When I click on the shopping cart, it takes me to the store for purchase but nothing is there TO purchase.
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Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
When I try to log into the app store to update apps or buy apps the user name that appears is an old one and it will not bring up the current user name/ email how do I stop that so that my current email show up ??
Settings>Store: Tap the AppleID and choose "Sign Out", it will then prompt you to sign in and you can use the new AppleID.
NOTE: Apps must be updated with the AppleID they were purchased under.
EE -
When I make a purchase in the app store via paypal it redirects me to the paypal website to add a credit card. However, my paypal is linked to my account directly and I have no card. What can I do?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help
Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.
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My 2nd generation ipod touch is giving me the following error when I try accessing Itunes or the app store. "Cannot connect to the Store. A secure connection could not be established. Please check your date & time settings" I am on a secure networkl.
Can't connect to the iTunes Store
Make sure that time zone is correct in addition to date and time -
My ipod touch is brand new and i just made my apple account and when i try to connect to the app store or imessage it cant connect please help
Try here:
Can't connect to the iTunes Store
Try changing he DNS to Google's 8.8.8.8 -
Do I need to pay again when I download past purchases from the app store?
Do I need to pay again when I download past purchases from the app store?
Bare with me...I need to explain the situation first.
I purchased an external harddrive and with the help of phone support, I moved some(most) of my itunes stuff to that hard drive. However, when I sync my iphone, it occasionally says something like..."did not sync song because it could not be found".
When I typed in the finder thing at the top right corner of my screen (spotlight?), I searched for itunes media. I found one file but it doesn't show me it's location. So I started looking (I'm still new to this) but I think I found 2 itunes media folders...1 on my imac harddrive and the other in my external harddrive.
After reading some of the online posts regarding downloads, I discovered that it is possible to redownload something you purchased before and NOT be billed again. I know that when I download an app in my iphone and then delete it, if I go to download it again, it tells me i already downloaded it and can download it again for free...so no problems there.
However, my interest is to greatly reduce the amount of "stuff" I have in my external harddrive as well as my internal harddrive. But before going into my external harddrive and deleting all 8 seasons of 24...which is something like 250gigs, I wanted to test the theory. So I looked for something cheap that I downloaded. I would then delete that and then go into the itunes store to redownload it again.
One thing I also want to mention, I read that there should be a purchased tab in my itunes store. Either I don't have it, or don't know where to look. One other thing I read is that it might be not available to me based on where I live. I live in Toronto, Ontario.
Back to what I did. I deleted an episode of Wallace and Gromit (kids show). Then went in itunes to download the same episode. When I checked my account information...it shows that I was just charged for that download...AGAIN! Now granted it was only $2.99...apparently this doesn't need to be the case.
So...going back to the 2 itunes media folders. I checked my system preferences and saw that itunes was set to save downloads here.../users/"my name"/music/itunes/itunesmedia. This folder is on my imac. However, the Wallace and Gromit video was on my external. So when I deleted it, I removed it from my external drive.
So here's what I have done so far...I went into the system preferences and proceeded to change the path to my external harddrive.
Now...before I go and delete something else...am I doing things correctly?
Also...what should the path be in itunes? I suspect it should be to my imac so that anything I download, downloads successfully to my internal harddrive...and then I drag and drop into my external...
I also want to mention that I have a time capsule as well. So basically...I want to keep my imac and time capsule free of as much media as possible...My computer and timecapsule each have 1 TB and I nearly maxed them out...I take alot of home videos with an HD camera...I had no idea how much that would add up.
Any help would be greatly appreciated.
Thanks -
When I try opening iPhoto on my iMac (OSX 10.9.2) it says I must first download the update; when I try doing so from the App store, it says there are no updates available. Stuck in a classis Catch-22 - any ideas how I might solve the problem?
Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
Thanks for your help; hope this wasn't extremely long. -
When i try to connect to the app store i get a message a server with the specified hostname could not be found?
No, its been never jail break this happens sometimes but sometimes it doesnt. And he is not in the U.S.A, and is using his iphone in another country. Can it be because of a modem or bad internet?
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When I try to go to the app store, I have a popup for a free game that won't go away. I can't get into the app store.
This happened to me twice lately. I finally got around it by double tapping the home key to go back to the homepage finding the app store that was running and flicked it up to get rid of it.
When I went back to the App Store the Popup was gone. -
An unknown error occurred when i try to login to the app store
someone please help, when I try to login to the app store, it says an unknown error has occured, also, when I try to use facetime it says "the server encountered an error processing registration. please try again later. also, when i try logging into icloud, it says "unable to login because of a problem communicating with iCloud" someone please help me
my firewall is off, everything worked up until a couple days ago when it randomly stopped working
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After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
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When I try to update from the app store I get error C08229p
Hello,
When I try to update from the app store on my iMac I get an error. An error has occured cannot connect to software update server (C08229p). Does anyone know how to fix this. The computer is connected to the internet. I have tried to boot in safe mode but still get the error. I can't update anything. Can anybody help?
Thank's
MimiTriple-click the word "telnet" in the line below on this page to select the whole line:
telnet swscan.apple.com 443
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You should almost instantly get three lines of output below what you entered, the last of which is this:
Escape character is '^]'.
If there's no output within ten seconds, consider that a failure. Otherwise, please post the output in a reply. You can then quit Terminal. -
hello guys i face a problem when i upgrade from iOS 4.2.1 to iOS 5.1.1 on ipad 3 .when i upgrade i don' t found the camera app from the built in apps.when i try to install from the app store i don't found the correct camera app .please help me .please give any suitable link where i find the correct camera app
It's a built-in app, so it can't be deleted nor downloaded from the store. If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > Camera being set 'off' ?
If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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