When I try to recover in itunes I get this message. the ip has not been able to restore - error unknown
Oh I just was able to restore it, but it got until -"activation error" activation requested could not be completed. if the problem persists, please contact customer care
so now please help!
Hey there alicyn!
I have an article here for you that can help you troubleshoot this issue with your iTunes installation on your computer:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for using the Apple Support Communities. Have a good one!
-Braden
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http://support.apple.com/kb/TS5376
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Hans Storhaug
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Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6535011#6535011
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