When i try to redeem my gift card it says apple I.D. disabled. what do i Do?
When I try to redeem my gift card it says apple I.D. disabled. What do I do?
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support
Similar Messages
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HT201209 I keep getting an error code (5002) when I try to redeem my gift card.
I keep getting an error code (5002) when I try to redeem my gift card.
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
When I try to redeem my gift card it gives me a four digit number??
When I try to redeem my gift card it gives me a four digit number??
Maybe here:
iTunes Store: Invalid, inactive, or illegible codes -
When I try and redeem my music card, it says it has already been used
when I try and redeem the iTunes Music Card, it says that the card has already been used, but the amount in my account does not go up! please help!
welcome to discussions, we are fellow users.
For a problem like that, you will have to email iTMS cusotmer service
http://www.apple.com/support/itunes/musicstore/musiccard/ -
HT201209 When I try to activate my gift card it says not activated properly
Hi guys I got a gift card over the festive season and when I'm trying to redeem it all it says is it's not activated properly please tell me what to do
Are you able to take it back to the store that you bought it form and ask them to activate it propery ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this
coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes -
When I try to purchase a gift card I get the message unable to complete purchase now try again later. This has been going on for a week and half. I've called support they say everything is fine, but when I try again same message comes up. How can I get this fix?
Have you tried the on-line iTunes store support staff: http://www.apple.com/emea/support/itunes/contact.html to see if they can resolve this?
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When I try to redeem a 'gifted' album, I end up with a blank page with this message at the top:
An Internal Server Error Has Occurred.
When I try to "report a problem" the same page appears, even on a different computer.
When I try to "Report a Problem" in my account on iTunes, there is no field to type in my details.
I have tried to ring Apple, and they say they cannot support iTunes, and that all complaints have to go through the web site. HELP!!!!Shirley,
Unfortunately, this is the wrong forum for you. This forum is for those of us involved with Apple's iTunes U ("University"). iTunes U is a way for colleges and universities to post content within the iTunes Store. None of us here can help you resolve a money issue with the iTunes Store, must as we'd like to. Only Duncan works for Apple ... the rest of us work for colleges and universities all over the world and we have little control over your Apple account(s).
But, to be honest, I'd be pretty shocked that a call to Apple could not help you resolve this kind of problem. Compared to other tech companies, Apple is exceptional in its phone support. If it's helpful, this page:
http://www.apple.com/support/itunes/store/gift/
has a link at the bottom you can use to contact Apple directly about gift music problems. -
When I try to log on to icloud it says "Apple ID is valid but not an icloud account? Changed my Apple password a few times reset my system still no luck Please help!t
Welcome to the Apple community.
These types of messages often indicate a problem with the devices serial number, have you had your phone repaired at any stage or did you buy it second-hand. -
my mac is currently running on version 10.6.8,and when i try to upgrade to mountain it just says waiting but no download.what should i do?
Go to the Purchases tab in App Store and click on the Mountain Lion download. See if there is a Resume option.
There also might be an icon in the Dock where you can try the same.
I can't remember from Snow Leopard what it shows when you are downloading. -
when i try to open itunes on windows keeps saying apple application is required to run itunes error 2 windows error 2
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunes installer, unpack the installer into its components using 7-Zip then try a standalone install of AppleApplicationSupport. It may still fail to install but if so you may get useful error messages as to why not.
tt2 -
HT201209 How can i move a redeemed itunes gift card from one apple id to another?
I accidently redeemed two gifts card on one sons account instead of one on each of their accounts, can I move one of the gift cards to the other account?
Welcome to the Apple Community.
......can I move one of the gift cards to the other account?
Unfortunately not. -
i bought an app store card for $25 and when i tried to put it in itunes it told me it was not redeemed properly. the activation from the cashier was successful but this keeps happening. please help, thank you.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of Issue. -
I Have tried to purchase a gift card, but keep getting the message this is an invalid gift card try later. Has anyone else got this message or know what to do?
Nanas,
Do you have a valid credit card on file for your account? Apple does not allow using a store credit balance to purchase gifts.
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