When I try to register for AppleCare, it says my serial number is invalid. What should I do?
When I try to register for AppleCare, it says my serial number is invalid. What should I do?
Call 1-800-275-2273.
They should be able to help you.
Clinton
Similar Messages
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When I try to launch the product, it says the Serial Number is valid but a qualifying product couldnt be found on the computer..same error others are reporting, I have been waiting for over 1 month and have not been able to get an anwer .
You purchased the upgrade version and the serial number of the qualifying product is needed to complete the install. If it can not find a qualifying product installed on the machine, it should be asking you for the SN of that product, not the SN of the new install.
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I bought elements 12.0 in December 2013. my computer recently crashed and I have to reinstall Elements. But when I try, it says the serial number is invalid. I've tried all the Adobe technical support contacts but they won't help and have told me to come here.
Same problem for me. Is there any way to escalate this query so there's a resolution?!
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i keep getting error 3194 when i try to upgrade my iphone4 on ios 5.1.1 to ios6.what should i do?
From the page which you posted your question:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I can't install apps on my iphone using itunes from my PC ! I've downloaded the apps from itunes store. When I try to drag apps from itunes library to iphone, nothing happens. What should I do?
Try downloading the apps from your phone
App store > tap updates> tap purchased> tap not on this iphone> click on the cloud with the down arrow for the app you want to download" -
I have CS6 master collection. After update from Windows7 it didn't work. When I try to install again, it says the serial number is invalid. What to do?
Please refer to the steps in Re: cs6 serial suddenly invalid.
It should help you.
Regards
Rajshree -
When I try to open word,excel or powerpoint I get a question mark what should I do
when I try to open word,excel or powerpoint I get a question mark what should I do
Look in Applications/Utilities/Console to see if there are any error messages. If so, post them here
Bob -
After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.
First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.
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I HAD TO BUY A NEW HARD DRIVE FOR MY LAPTOP. I AM TRYING TO RE-INSTALL MY ADOBE PHOTOSHOP ELEMENTS 12 BUT IT KEEPS SAYING MY SERIAL NUMBER IS INVALID. WHAT DO I DO?
jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR -
My Mac Book Pro Address Book has multiple addresses for the same person from syncing before I cloud. When I try to "look for duplicates" it returns "no duplicates found" why does that happen? How can I correct it?
For which version of Mail and OS?
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I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O. -
I bought a new computer and want to install lightroom 5 in it. when I put in the serial number, it says the number is invalid. what is the problem? Do I have to uninstall lightroom 5 from another computer before I can install in on a new computer?
Hello Jim, I got this solved. Thank you for responding the question to me.
Have a good night.
Sincerely,
Liguang Huang -
Photoshop is saying my serial number is invalid for my computer
I lost my hard drive recently and got a new computer. I used my discs to dowload CS5 to my new computer. All was good and a day later I got an error message in Photoshop saying my serial number was not valid for this computer.
You may have too many copies active. Since you could not deactive crashed drive that is still considered active. Only allowed 2 activated copies. Call Adobe.
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Why do I get error=403 when I try to register for an ePrint?
I just installed HP Officejet Pro 8600 N911a on a wireless network connected to my desktop, running Windows 7 64bit. I am trying to register for an account on the HP ePrint Center website, but I get an error message "Ajax Submit Failed: error=403, forbidden. I am frozen out and can go no further. Any suggestions?
Hi, sorry you're having this trouble. Here is a link to a similar thread with some suggestions of things to try and resolve the problem Ajax Error = 403
Hope this helps.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee. -
Keep getting Ajax error when I try to register for ePrintCenter
I'm trying to register for ePrinterCenter, but everytime I try to submit the form on the 'Create an HP Web Services account' page (https://h30495.www3.hp.com/user_create?next=%2F) I get the following error message:
Ajax submit failed: error = 403, Forbidden
Can someone please tell me what this error means, and how I can go about resolving it?Hi Lamrtin welcome to the forum and I'msorry to learn that you are having this issue.
Please try this 2 steps;
1. Use another browser (Internet Explorer, Chrome, firefox, safari, Opera).
2. Sign-in with an alternative account (Shapfish form HP, google account, Facebook). If you do not have an account with one of the ones mention create one and follow this to sign-in with the new account. https://h30495.www3.hp.com/help#eprint
I hear here (other members of the community) that there is an issue that engineer are working on diligently that may be affecting this process. At the same time I know that other members have some success using this steps mentioned before.
Hope this helps!
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!
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