When I try to remote access to my VPN email a java preference box opens and will not do anything more.

I have always been able to remote access to my office email through VPN access. Now when I try to, a Java preference box pops up and there seems to be no way to get past it. Before, java would just load. Now it won't. I had my operating system upgraded and Java reinstalled but this did not solve the problem.
Any ideas?

Please post a screenshot.

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When I try to remote access to my VPN email a java preference box opens and will not do anything more.

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