When I try to rent a movie, it's says it is going to take about 3 hours and 15min to access. I have restarted the Apple TV and connections. What do I do?

Why does a movie say it takes 3 hours and 15 min to rent on Apple TV? Is this normal? If not, please inform me on the error.

Most likely you have a slow Internet connection, the only thing to do is:
Get a faster Internet connection
Wait.

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HT1657 When I try to rent a movie from iTunes on my Apple TV it says the purchase could not be completed. My password is correct as well as my location and other information. What is the problem?

When I try to rent a movie on my Apple TV it states that the purchase could not be completed. My password is correct and location, user id, and other settings are correct. What is the problem?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

I have a $10 gift card balance on my Apple ID but when I try to rent a movie it wants me to use my debit card. How can Make it use the iTunes credit?

Hi ...
Select None for payment method > iTunes Store: Changing account information
Be aware, an auto renewing subsciption by require a credit card.

HT1498 We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

We have created account, and password, but when we try to rent a movie is says password is invalid. It is not, because we can access the websute using it. Anyone help me. We have checked over and over. What are we missing?

On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
Can you download one of the free songs/books/ videos (look under Free on iTunes)?

Hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly

Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves. It finished backing up one then it went to a "Extracting Software" on the iTunes status bar up top and then it gave me an error saying something along the lines of "There was an error with the server" and back to square 1. Ive been trying since the morning and same problem. Always stuck on the backup, help?

You may have lost your connection to the apple server or connection with your itunes library.
1) You will need to shutdown Itunes and disconnect your iphone from the USB cable.
2) Reconnect your Iphone to the usb cable, wait for the device to be recognised and or drivers to be installed.
3) once all ok, your itunes should automatically open up/connect (if you have this setting set on), otherwise double click your itunes icon on your desktop.
4) once all sychronised and connected. go to Summary tab and UPDATE your iphone again.
Hope this works for you, as this happend to me and tried the above steps and wala!!! all good.
If the above still fails, restart your pc/apple and turn off/on your modem and then try again.
this normally happens if your connection from your device to the itunes hangs or looses its connection, or have a bad connection to the internet / apple server.
in windows the RPC Locator is normally the cause of this, in apple i have no idea (as im not an apply user).
Give it a shot!
if this helps you and works ...why not rep/like my response up!

When i try to watch any movie or songs on youtube is s show me this error some plugins required by this page have been blocked for your protection

when i try to watch any movie or songs on youtube is s show me this error
some plugins required by this page have been blocked for your protection
and when i check fire fox ads -on it show me shockwave flash 10.3 r183 disable and i m unable to unable it how i can unable it? plz send me suggestion on [email protected] thx
i need to unable 10.3 r183 plug from ads-on but its disable and no button to unable it

See also http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html
You can find the last Firefox 3.6.x release in all languages and for all Operating Systems here:
*Firefox 3.6: http://www.mozilla.org/en-US/firefox/all-older.html

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB

When I try to rent a movie, it asks my password and it does not match, and I have to go to my computer

How can I make Apple TV recognize my password? Everytime I rent a movie I´m asked for my password and it tells me my password cannot be found, that I must go to Apple page to reset or change it. This happens when I´m watching TV and the lights go out. What can I do?

iTunes has many stores, in different regions. If you are trying to rent from a different location that would explain the error.

When I try to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view it. I hit return on the menu button; attempt to Play; then told it will be 5 hrs. before I can view the movie. What's up with that?

When trying to rent a movie from Apple TV, I'm told it will be 3 hrs. before I can view the movie; then told 5 hrs., etc. What's up with that?

Welcome to the Apple Community.
I'm not sure if you are referring to how long it's taking or why it varies.
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
If your internet speed varies, the time will be recaculated from time to time.

Black screen when I try to rent a movie from itunes

I've paid for and downloaded a rented movie from itunes. I now have 24 hours to watch it, but I can't get past a black screen. Basically after pushing play itunes seems to almost freeze. Any ideas?

Ask for a refund?
http://www.apple.com/support/itunes/store/browser/

When I try to rent a movie I receive a 'your purchase could not be completed' message followed my a message to contact general apple support. What do I do?

II've updated the software and I'm logged into my account

There may be an issue with your account, contact iTunes.

For the last 2days when I attempt to rent a movie And my Apple TV attempts to access the iTunes Store I get a message can't connect to server, try again later. I can connect to Netflix, Hulu and all other services. Any help appreciated.

For the last 2 days when I try to rent a movie on my Apple TV the Apple TV attempts to access the iTunes Store and then I get a message saying Apple TV cannot connect to the server at this time. Please try again later. I have no trouble connecting to Netflix, Hulu or any of the other apps. I also have no trouble connecting to the iTunes Store using my iPhone or iPad. I have also tried restarting the Apple TV and my router. Any help will be appreciated.

I have a similar problem. After a recent update I cannot access the iTunes Store to resubscribe to Hulu. "Cannot access iTunes Store at this time." Dunno what to do.

When i select to rent a movie it keeps telling me to update my account on the computer HELP?

I keep being told to update my account in itunes store when i try to rent a movie through appletv, even though i have credit etc ugh

Welcome to the Apple Community.
Make sure the credit card address is exactly as it appears on the card, it may just be worth entering it again.
This happened to my son 2 nights ago, his information was correct, it corrected itself after a few hours.

I receive Security Information Required message when I try to rent an itunes movie from my apple tv. I rent fine from my macbook, and have sharing turned on, WTH?

My apple tv appears to work fine, watching netflix and other apps. but when I try to rent an itunes movie I receive the Security Information Required message. I have sharing turned on, the apple tv and macbook are logged into the same apple ID.
WTH?
pretty frustrated.

It's telling you to verify your payment details. You need to go into iTunes on your computer and check that your address and credit card info are accurate. You will also need to make sure you have put in your security code.

When I try to rent a movie, it's says it is going to take about 3 hours and 15min to access. I have restarted the Apple TV and connections. What do I do?

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