When i try to reset my new ipod nano, my nano disappears from itunes.  I can't remember my keychain login password and it cuts me off. help

I have a new ipod nano.
i can't sync it or use it.  I tried to reset it.
Safari asks for my keychain password which I cannot remember so when I hit "cancel" my nano disappears from itunes.
help.

My new 80GB iPod is doing the same thing. I can't click on anything other than the summary, or iTunes crashes. This happens most of the time, but not quite every time, which makes things even more mysterious. When I do manage to click on something other than the summary, all of the songs under the iPod are grayed out, and it won't let me manually manage them, even though I have that option selected. This has been happening on an eMac running 10.4 with iTunes 7.0.2. When I tried with my dad's powerbook, it didn't happen (also 10.4 with iTunes 7.0.2), but I only tried it once.

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