When I try to reset my question answers why doesn't it allow me to send a reset email?

WWhen I get to my account I go to security and it has 2 questions.Underneath it is supposed to say do you whatnot to reset by email. Mine does not. How do I reset my security questions if this doesn't show up.

That option will only appear if you've previously set up a rescue email address. Creating one requires supplying two of the answers.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(119084)

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How do you reset or find your security question answers? I dont have the option to send a rescue email in manage your account, and i cant find a fix! I have tried so many things.!! Help this is annoying because i cant get anything from the appstore

I. Forgot the answers to my apple id security questions. I cant buy anything from the app store. I have tried manage your account and tried to send a rescue email but i dont have the option. This is so annoying and i have tried many things, help!

Have you tried contacting the owner of the iPhone?

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 Why am I not recieveing the email, when i try to reset my security question answers?

Why am I not recieveing the email, when i try to reset my security question answers?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.

When i try to reset my security questions it doesn't give a rescue email to click on

When i try to reset my security questions it doesn't give a rescue email to click to

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105275)

EMC Crash when i try to - reset client access virtual directory

Hi All,
I have one exchagne server 2010 sp3 rollup 7 installed on server 2012R2 Std.
When i try to reset client access virtual directory the MMC is crashing.
In the event viewer i can find 3 error after to crash:
1.
The program mmc.exe version 6.3.9600.17415 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2360
Start Time: 01d04e7b531a4a0d
Termination Time: 4294967295
Application Path: C:\Windows\system32\mmc.exe
Report Id: 69db84d3-ba91-11e4-80c3-0050569b5787
Faulting package full name:
Faulting package-relative application ID:
2.
Application: mmc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
at Microsoft.ManagementConsole.Executive.MmcThreadMessageWindow.OnThreadException(Exception e)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()
at Microsoft.ManagementConsole.Executive.SnapInThread.OnThreadStart()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
3.
Faulting application name: mmc.exe, version: 6.3.9600.17415, time stamp: 0x54504e26
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xe0434352
Fault offset: 0x0000000000008b9c
Faulting process id: 0x2014
Faulting application start time: 0x01d04e9e432feaef
Faulting application path: C:\Windows\system32\mmc.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: b8276755-ba91-11e4-80c3-0050569b5787
Faulting package full name:
Faulting package-relative application ID:
When i try to preform the task from EMC that installed on my PC (Win 7 SP1 x64) everything works fine
Thank you.

Hi Eliran,
Thank you for your question.
Are there any update recently?
We could refer to the following steps to troubleshoot:
1)disable A/V
2) Run: DISM.exe /Online /Cleanup-image /Restorehealth
http://support.microsoft.com/kb/947821/en-gb
3) follow http://support.microsoft.com/kb/929833/en-gb to upload %WinDir%\Logs\CBS\CBS.log
4) disable snap-ins exept DNS-snapin
5) run SDP
6) enable A/V
We could also re-install .Net 4.0 to check if the issue persist by the following link:
http://www.microsoft.com/en-us/download/details.aspx?id=17718
If the issue persist, we could install Exchange 2010 SP3 CU8 by the following link:
http://www.microsoft.com/en-us/download/details.aspx?id=45225
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim

How can I get my @mac email to work? when I try to reset password, i cannot access email for this and the security tells me I have wrong date of birth

Have used bilmac@mac email address for years last couple of weeks am getting message icloud needs password which it then rejects, when I try to reset password,they want email to verify i cannot access email and the security question is D. O B. it tells me I have wrong date of birth. so I am stumped, any ideas bilmac

COME ON PEOPLE. (WHY ARE THE LETTERS SO BIG HERE?) I AM VERY OLD AND JUST LIKE THINGS TO STAY THE SAME. I DID NOT, DO NOT, WANT ICLOUD TO DO ANYTHING I HAVE NOT USED IT AT ALL YET IT HAS MANAGED TO MESS UP MY EMAIL ADDRESS WHICH I HAVE BEEN USING FOR YEARS, IT ASKS FOR PASSWORD THEN REJECTS AND WHEN I TRY TO RESET WITH APPLE ID THEY ASK FOR SECURITY AS I CANNOT ACCESS THE EMAIL ADDRESS THEY HAVE FOR ME BECAUSE ICLOUD ASKS FOR PASSWORD, THEN APPLE TELL ME I DONT KNOW MY OWN DATE OF BIRTH, VERY CONFUSING

Firefox crashes when I try to reset the master password using chrome://pippki/content/resetpassword.xul

# Question
Firefox 3.6.10 on Windows 7 crashes when I try to reset the master password using chrome://pippki/content/resetpassword.xul. Is there an alternate way of resetting the master password?

You can delete the 2 files that contain password details, they will be re-created automatically. First open the profile folder, for details of how to find it see the [[profiles]] article. Now close Firefox and delete key3.db and signons.sqlite. If there are files called signons.txt, signons2.txt and signons3.txt you can delete those as well, they are from earlier versions of Firefox.

When I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

When I try to reset my primary email for my apple id, the apple application reverts back to an email address that is no longer active -- it will not take the new address -- but it has taken my alternate address.

I am trying to reset my apple id -- my iphone defaults to an apple id that is not valid any more. I have tried to reset my apple id using my computer -- and that seems to work but my iphone still default to the old apple id and when I try to reset my primary email on the apple website, it will not accept it and tells me that my old email address is verified -- but it is no longer valid. What can I do?

Use Safari and you will probably not have the same problem.

I have never set up a passcode but when I try to reset my phone it is asking for a passcode. Is there a generic code? Or how do I retrieve an existing/forgotten passcode?

I have never set up a passcode on my iphone 4S but when I try to reset my phone it is asking for a 4 digit passcode. Is there a generic code? Or how do I retrieve an existing/forgotten passcode?

You will need to put your phone in recovery mode and then restore using iTunes.
See here:
http://support.apple.com/kb/HT1808
Note: All user content will be erased.

I was trying to set parental controls and somehow lost the abitlity to sign in as adminstrator. When I try to reset using my OSX CD, it says I need to install Rosetta before I can reinstall MacOSX. I say yes, but it asks for my administrator ID/password

Somehow lost my ability to login as administrator when i was trying to set up Parental Controls. Now it does not recognize my administrator name or password. When I try to reset my password by reinstalling MacOSX, it tells me I have to first install Rosetta. When I say yes, it asks for my administrator name and password! ARG! Help please!

Whew, let's see if we can trick it into making a new admin account...
Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
Admin Hack...
http://www.hackmac.org/?q=node/4
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.

HT5312 what do i need to do to change the email address for when i try to reset my password for my account?

what do i need to do to change the email address for when i try to reset my password for my account?

Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account.

TS1398 The wifi on my iPod doesn't work since upgrading the software to ios 6 therefore when I try to reset to the original settings I can't get my original software back. Can anyone help me with this?

The wifi on my iPod doesn't work since upgrading the software to ios 6 therefore when I try to reset to the original settings I can't get my original software back. Can anyone help me with this?

greeneygreeney wrote:
so you can't ever restore it to the factory settings? that is a big shame.
"It will ALWAYS restore to the lates available software.
You cannot downgrade."

When I try to reset my question answers why doesn't it allow me to send a reset email?

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