When i try to reset my security questions, the reset email never is sent.

ok so, i forgot my security question answers, so i click on "send reset email" and the email is never sent. so i havent been able to buy things off the app store with my itunes money.

If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action

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How come whenever I try to change my security questions the email to change them never sends?

I cant buy apps because I forgot my security questions, and whenever I click the button to send the email which would allow me to change my security questions, it tells me it has sent but when I check my email the email hasnt sent. I have tried to send the email hundreds of times but still when I check... nothing. It has started to become very frustrating so any help would be appreciated.

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

I have just created an apple ID to use face time, however when I try to log in I get the message 'email already verified' and can't move on.

I have just created an apple id to use face time. However whenI try to log in I get the message 'email already verified' and then can't move on.
Can anyone help please.

You must create the account using an Apple device, a Mac (Lion or greater) or an IOS device (IOS5 or greater). Having done that you will be able to sign in from your Windows machine.
FYI, iCal is an application that can display calendars from iCloud (and others) it is not a calendar itself, merely a calendar client. In Windows Outlook is the calendar client.

I need to reset my security questions, I have done what it said on the website but when I try to answer my security questions it doesn't give me an option to reset them. I am doing this on my ipad do I need to do it on a computer?

Hi can anyone help me with my question

The reset link will show under the two questions on your account if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then add a rescue email address (by answering the two questions on that screen) for potential future use (steps 1 to 7 half-way down this page : http://support.apple.com/kb/HT5312)

Why doesn't the 'rescue email' option show up when I try to change my security questions?

I have tried and failed over and over to change the answers to my security questions. Short of calling Support, because I hear they're always pretty busy, how am I supposed to change them? Obviously I can't use my alternate email because iTunes did not offer me that option when I first tried to change them.

Do you have a rescue email address (which is not the same thing as an alternate email address) on your account ? If you do then try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I get an error message in itunes when I try and save my security question answers. This is stopping me from downloading music. What could be the problem?

I try and buy a song in itunes. But, It keeps taking me to the security questions in which it won't accept. Thanks

Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?

HT5622 What do I do when there isn't a 'Rest' button when I try to change my security questions that I forgot the answers to? Please help..

I really need help. I have been signing in several times to see if a 'Rest' button would appear, but it never has. I can't remember my security answers for the life of me. I would be extremly greatful if someone could help me.. Please someone..

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

HT5312 Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's ols email address

Need to change the rescue email on my account. Cant remember my security questions & the recue email is my wife's old email address. How do I change my rescue email?

You won't be able to change it until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use

HT1918 I changed my alternate email address because I can't remember my security questions. the alternate email I had before is no longer active. But the email won't change on my SEND EMAIL TO THIS ADDRESS.

I forgot my security question and want to change them. The alternate email address I have is no longer valid so I changed it. The system want to sen me info. on my security question useing the old email address. Can anybody help me?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

HT5312 I forgot the answers to my security questions the verification email isn't working what do Can I do?!!

I forgot the answers to my security questions and the password of my alternate email and now I can't purchase anything! What should I do?!!!

You need to get that password reset or contact Apple, which can be done by clicking here, phoning them, and asking for the Account Security team, or filling out and submit this form.
(93240)

IPhone5S deletes the international prefix when I try to text another country and the message can't be sent.

When I try to text my mum who's in another country, my iPhone automatically deletes the international prefix I have added, as if it recognizes the number from when I lived in the same country and could text her without any problem. I have deleted all her information from contacts, messages, calls and icloud but I still can't text her. Phone calls works and she can text me... Would be very thankful for an answer on this one!

Does the other person have their imessage on?

TS3899 I can receive open and read my email but when I try to respond everything goes to my outbox and never gets sent ???? I contacted my provider and changed password but still does. It work ??? Help please ??

On my iPad-I cannot reply to my emails -I receive and am able to open and read but all responses go to my outbox -changed the password -talked to provider-logged completely off and on -still nothing -does anyone have any advise how to rectify?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT5312 Why am I not recieveing the email, when i try to reset my security question answers?

Why am I not recieveing the email, when i try to reset my security question answers?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
Lori

When i try to reset my security questions it doesn't give a rescue email to click on

When i try to reset my security questions it doesn't give a rescue email to click to

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105275)

When i try to reset my security questions, the reset email never is sent.

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