When I try to reset my security questions with email, the email doesn't send.

This has happened every time I have tried to reset them for the past year or so. I don't recall ever setting them so I don't know how they were answered in the first place.

yes - call apple account security and just tell them you need to reset your security questions - it will go like this - they need to get 2 things to match - credit card info, device info (serial number or a device code they send to a registered device, or just get one of the existing security questions right. That's one step - next step is teh temporary support PIN - since you can log into the account you can generate one OK - all this needs to be done over the phone with apple care account security unit. If successful, they will reset your account so you can pick new security questions and also edit the rescue e-mail addy - either delete it or put in one that works.
Best of luck - trust me I have been through this same situation

Similar Messages

  • HT5312 Why am I not recieveing the email, when i try to reset my security question answers?

    Why am I not recieveing the email, when i try to reset my security question answers?

    Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather  get into my old account because it's linked to my perfered email address. Hum..
    Any help from the community would be much apprecated! thanks!
    Lori

  • When i try to reset my security questions it doesn't give a rescue email to click on

    When i try to reset my security questions it doesn't give a rescue email to click to

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105275)

  • Apple send me a recovery e-mail to reset my security question answers however the e-mail they send has NO link for me to click in order to reset it?!

    Apple send me a recovery e-mail to reset my security question answers however the e-mail they send has NO link for me to click in order to reset it?! See screen shot Apple.............. Please help!!

    How/where are you opening the email ? Have you tried opening it in a different browser in case the reset link is being blocked due to the security settings that you have set on the one that you using ?

  • When i try to reset my security questions, i don't get an email

    im trying to reset my security questions but it says it sends an email to my email address and i never get an email from apple. HELP!

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • When i try to reset my security questions, the reset email never is sent.

    ok so, i forgot my security question answers, so i click on "send reset email" and the email is never sent. so i havent been able to buy things off the app store with my itunes money.

    If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • I try to reset my security questions via email, but the email adress is what I think the rescue address. But, the rescue was deleted by google and now I cant reset the questions. I went through my whole apple id, but couldnt find a solution. Please HELP!!

    please help

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT5312 When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

    When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101773)

  • My old Apple ID is still showing when i need to reset my security questions. And i am not able to buy on music on iTunes. someone help?!

    My old Apple ID is still showing when i need to reset my security questions. And i am not able to buy music on iTunes. someone help?!

    All apps, all paid and free apps include DRM protection which is tied to the iTunes account/Apple ID that was used to download the apps. You will need to use the Apple ID that was used to download the apps to install app updates.
    Apps downloaded with one Apple ID can't be transferred to another ID and accounts can't be merged.

  • HT5312 when i want to change my security questions i don't have option to send rest  security questions ?

    when i want to change my security questions i don't have option to send rest  security questions ?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    The reset option will only appear if you have a rescue email address. Creating one requires supplying two of the answers.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105986)

  • I need to reset my security questions.  However, the email address in the hypertext link is wrong.  How do I change it?

    I need to reset my security questions.  However, the email address in the hypertext link is wrong, so I never receive the "reset" email from Apple.  How do I change it?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I need to reset my security questions however there is no option to send a reset link to email address anyone help?

    I need to reset my security questions however there is no option to send a reset link to email address anyone help?

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • How do i reset my security questions i forgot the answers to them?

    How do i reset my security questions i forgot the answers to them?

    Ok, same here, purchases cant be made, becouse as an addition to the password, apple wants your answer to security questions now... The problem with that questions is, the answers were never needed and now long forgotten!
    A quicklink from Neil DOESNT solve nothing. As I first sign in to Apple, got My Apple ID, no RESCUE EMAIL was needed. With no such email I have NO CHANCE to reset this security questions.
    If I reset my password, there in NO OPTION to reset this security questions as well.
    So, I am strandend with some 30 bucks on my Apple acount and for now no way to spend it, thats OK, but some Apps want authentication for even updating, so I am stuck with no updates either... I purchased for about 500 bucks in last years from Apple, maybe thats it for me...
    (Apple ***** more and more, maybe ut ist time to move to Android; a personal opinion).
    A SOLUTION? Is there a way reseting your security questions with ONLY your Apple ID, the password for it nad a primary and alternate email; without a rescue email setup and no way to set it up???
    Thx for your support, for long time I know now there is no help to be expected from Apple Service...

  • HT5312 i requested an email in order to reset my security questions. no email received

    i requested an email in order to reset my security questions. no email received

    You've checked the spam folder on your rescue email acccount as well as the inbox, and tried clicking the reset link again ? If you still don't receive it then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • How can I get my @mac email to work? when I try to reset password, i cannot access email for this and the security tells me I have wrong date of birth

    Have used bilmac@mac email address for years last couple of weeks am getting message icloud needs password which it then rejects, when I try to reset password,they want email to verify i cannot access email and the security question is D. O B. it tells me I have wrong date of birth. so I am stumped, any ideas bilmac

    COME ON PEOPLE. (WHY ARE THE LETTERS SO BIG HERE?) I AM VERY OLD AND JUST LIKE THINGS TO STAY THE SAME. I DID NOT, DO NOT, WANT ICLOUD TO DO ANYTHING I HAVE NOT USED IT AT ALL YET IT HAS MANAGED TO MESS UP MY EMAIL ADDRESS WHICH I HAVE BEEN USING FOR YEARS, IT ASKS FOR PASSWORD THEN REJECTS AND WHEN I TRY TO RESET WITH APPLE ID THEY ASK FOR SECURITY AS I CANNOT ACCESS THE EMAIL ADDRESS THEY HAVE FOR ME BECAUSE ICLOUD ASKS FOR PASSWORD, THEN APPLE TELL ME I DONT KNOW MY OWN DATE OF BIRTH, VERY CONFUSING

Maybe you are looking for

  • Hd installation in Solaris 10 U5

    Hi guys, I'm looking for installation of hd it seems this pkg is not installed on my environment. Can some one please help me providing the steps to install the hd on Solaris 10U5. I heard in /opt directory this pkg will be available but I'm not sure

  • Not able to deploy HPCM application

    Hi Gurus, we are using version 11.1.2.2 and we have created an application in HPCM and when we validate the same it shows successful but when we try to deploy it it throws below error Process Name : Thread : 0 Server : Detail : Initiating Product Act

  • RSD fixed by Logic Board or Heatsink/Top Case or Both?

    It appears from reading all the posts on RSD, that some/many of those who have had only the Logic Board replaced have had recurring shutdowns. But those who have had the heat sink/top case replaced (with or without a logic board) appear to not have h

  • Two Billings for one MIRO ( Third part scenario)

    Hi, I have a scenario of Third party Sales Where the process is like that 1- Raise the Sales Quotation 2- Make SO by adopting sales Quotation 3. Purchase requisition (PR) is created once SO is saved 4. create PO by adopting PR 5. Create MIRO 6. Creat

  • New partition.. Cant mount..

    Hello.. I since I am not using windows anymore i have formated my NTFS partition and made it a reiserfs... When I ty to mount it i am just getting this error: mount: wrong fs type, bad option, bad superblock on /dev/sda1,        missing codepage or o