When I try to restore my bookmarks I get the message "Unable to process the backup file."

I lost my bookmarks and when I try to restore them I can see the backup files in the restore window but when I try to restore my bookmarks I get the message "Unable to process the backup file." Can you assist? Thanks

Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
After the above. Restart Firefox. Then try again.
If you still can't restore one of the files, try another one.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences

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Since upgrading to FF 4, I have constant crashes (updating graphics drivers did not help). now all my bookmarks are gone. When I try to restore them, I get error message: "Unable to process the backup file".

Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.

I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode?

When I click a backup date to restore bookmarks from backup, get error message "unable to process the backup file". unable to successfully copy bookmarks from default profile to new profile, nor access the backup function successfully. any suggestions?

I had trouble with WiseStamp and was advised to create a new profile. I did and the WiseStamp issue was resolved. However, I now have no bookmarks on the new profile. I copied the places. file from the old profile to the new one, but with no success. The bookmarks do exist on the old profile. I like having WiseStamp working, but need those multitude of bookmarks more! Any advice greatly appreciated. :)

Did you try to restore from another JSON backup?
You can try to move places.sqlite to another location and only leave that backup file in the bookmarkbackups folder.
See:
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

After upgrading to Firefox 4, my bookmarks are gone. When trying to restore a backup, I get this message "unable to process the backup file". How do I get my bookmarks back?

I can still see the JSON files on my PC, but I can't figure out why FF4 is not showing my bookmarks.

I think I just resolved my issue. I exited Firefox, then deleted the places.sqlite file then restarted Firefox 4. My bookmarks immediately appeared.
Here's where I got the instructions.
https://support.mozilla.com/en-US/kb/Bookmarks%20not%20saved?s=bookmarks+won%27t+save&as=s

Problem with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?

Hello,
my problem is with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?
Normally that i followed all instructions from your support site, and that i tried many things, but nothing helped :( !?
my .json file isn't corrupted cause it was saved on another partition before formatting my OS.
Please don't tell me that my bookmarks are lost :( cause i had many important things in that bookmarks, on 100.s pages :( ....
Thanks in advance!
Sincerely,
hoho33

"
Can you restore that JSON backup in a new profile?
Did you make sure that it is really a JSON backup and that there is no missing or hidden other file extension?
A JSON backup starts with: {"title":"","id":1,"dateAdded"
A HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>
You can try if you can restore that JSON backup in a new profile.
Create a new profile as a test to check if your current profile is causing the problems
See Basic Troubleshooting: Make a new profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Please for administration of this support site, make possibility to quote someone's answer, on this way is dificult to answer somebody who wrote some suggestion!
No, i can't restore JSON backup in new profile, even on fresh installed OS XP SP3, with fresh installation of latest version of firefox!
MAN I TOLD YOU 10X IT'S 200 % JSON BACKUP FILE!!! I'M NOT IN IT FROM YESTERDAY, I WORK IN IT 12 YEARS!!!
I tried restoring json backup in new profile, but nothing, i couldn't restore, cause that stupid error from screen shot which i posted again appears !
Man i'm not totally noob i repeat 2nd time here, and normally that i know to create new profile, and that i tried that, but that didn't help!
I can't believe that FIREFOX has not good support team, and doesn't care for yours users, this will not give me more reason to use in future firefox
like borwser, if i don't have good support, and when i have problem like this, to loose all my very important bookmarks and passwords on them, and
firefox support won't to help me to solve my problem!
If somebody from firefox support team read this, i can give you Remote desktop access to my computer to try solve this problem, like other serious company
like HP, Dell , etc. give remote desktop support to their users!
Corel are you from firefox support team? Please don't write same suggestions, cause i know to read, and i understand well if you write once some suggestion!
Greetzz

When I try to restore my iPod i get the iPod is corrupt error...

Ok, i've read through the answers that have been given for the error that comes up when people try to restore their iPod and get this:
"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
so i get that message when i plug in my iPod still...even after having gone to the Apple Store to try and get it fixed. They fixed the actual iPod but still no success with the computer. And every time I plug in the iPod i get the message about it being corrupt and needing restore.
But whenever i click "Restore" i get a message saying: "There was a problem downloading the iPod software for the iPod "iPod". The requested resource was not found."
someone PLEASE help! I'm getting frustrated beyond belief here, i've tried the chkdsk stuff, and the bit about removing the iPod update software folder, if that's the same solution set, then i forgot what the other part was, but i've tried both of the suggested and nothing's working.
please someone help.

I got this under XP before. I was totally baffled until I realized there was a network drive mapped to the same place XP was trying to mount my iPod. The common symptom is that you'll get this sort of "corrupt" error on one machine but it works ok on a friend's machine. If that's true for you, you can change the network drive mapping to another drive letter (easiest) or mount your iPod and change its drive letter in the disk management control panel (under admin tools).
Hope that helps... this one just about had me pulling my hair out until I recognized the problem.

My phone is on recovery mode and when i try to restore it then it shows device is not eligible for the request

my phone is on recovery mode and when i try to restore it then it shows device is not eligible for the request

Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.

When I try to open Adobe InDesign, I get this message: Adobe InDesign terminated because of a serious problem/ fault. Start again to restore work in InDesign documents that has not been archived.

What can I do to start the program again, when it does not answer? The only message I get is that there is a serious problem.

Thanks a lot for your quick reply! However, it works again, after a restart!
Best regards,
Hans
Hans Storhaug
Director
Norwegian Emigration Center
4005 Stavanger
Norway
m +47 908 31 097
9. juli 2014 kl. 10:57 skrev Mylenium <[email protected]>:
When I try to open Adobe InDesign, I get this message: Adobe InDesign terminated because of a serious problem/ fault. Start again to restore work in InDesign documents that has not been archived.
created by Mylenium in Adobe Creative Cloud - View the full discussion
Without knowing anything about your system, nobody can advise. In any case, the ID forum would be a better place to ask such questions.
Mylenium
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HT201210 When I try to restore my ipod, I get a dialogue box that pops up that says the restore has failed because the requested resource cannot be found. What is the problem, and how can I fix it?

When I try to restore my ipod, I get a dialogue box that pops up that says the restore has failed because the requested resource cannot be found. What is the problem, and how can I fix it?

Hi IG viper,
Placing your iPod into recovery mode should allow you to successfully restore the device.
You might see these error messages if any of these are true:
Your device has a beta version of iOS.
You're trying to install an earlier version of iOS (downgrading).
Your device has unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device to the latest version of iOS.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Sincerely,
Allen

HT201263 When I try to restore on iTunes, I get the message the ipod software update server could not be contacted... what do I do now?

When I try to restore my iPod, I get the message that the ipod software update server could not be contacted. What do I do now??

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

HT1925 When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
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(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

When I try to delete an email, I get a message which says "The message could not be moved to the mailbox trash". How can I delete messages?

When I try to delete an email, I get a message whih says "The message connot be sent to the mailbox Trash. How can I delet messages?

Try going into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder (or whatever it is called by yor provider) so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails

HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes

After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct.

After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?

Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.

HT2292 When I try to connect my iPad, I get this message: iTunes could not connect to this iPad. An unknown error occurred (0xE800000A)

When I try to connect my iPad, I get this message: iTunes could not connect to this iPad. An unknown error occurred (0xE800000A)

Let's try the following document with that one:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC

When I try to restore my bookmarks I get the message "Unable to process the backup file."

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