When I try to retrieve my Purchased items from iTunes, it crashes!

Last night, I decided to Restore my iPod to Factory Settings.
Now, it told me that it would wipe EVERYTHING.
I was trying to research how to save the music I had purchased on my iPod but found nothing.
I exported the playlists from my iPod but they didn't seem to do much; when I imported them back into iTunes, it said that there were no contents.
Now this made me not be able to obtain access to my iTunes purchased items.
I have researched and found several tutorials, all of which work but just one thing.
When I try to download them, it crashes iTunes.
I have tried doing it without and with the iPod plugged in, both times failing.
Could anyone out there help me?
Thank you (this is the first time I have posted on the Support so please be, well, supportive!),
lojana

Are you saying that iTunes on the computer crashes (what does crash mean?) when you redownload iTunes purchases on the the computer using:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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http://support.apple.com/kb/HT2736
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Best Regards
[email protected]

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tt2

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When I try to retrieve my Purchased items from iTunes, it crashes!

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