When I try to save a PDF, I get the message "There was a problem reading this document (14)."
When I try to save a PDF, I get the message "The document could not be saved. There was a problem reading this document (14)."
I receive no other information that helps me debug what the problem is. The PDF is filled with editing comments.
MobileMe was terminated on that date and you cannot access your iDisk using the Finder. You should sign out in System Preferences>MobileMe to prevent error messages - it's best to turn of any iDisk or other syncing first.
There is currently a 'limited' grace period during which you can download files from your iDisk and Gallery, and migrate to iCloud if you haven't already done so. Go to http://me.com and follow the links there. We do not know how long this facility will continue to be available.
Similar Messages
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When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
We have some PDF reports that are generated from Microsoft Dynamcs AX.
When we try to "Save as" we get an error.
The client PCs that have Reader 11.0.08 do not have any problems.
The PCs that have Reader 11.0.10 give the following messages on save as:
"The document could not be saved. There was a problem reading this document (21)"
when I click OK to that error I get "Out of memory error"
I read that holding down CTRL when clicking OK would give additional information, and it told me this: "This direct object already has a container"
No older versions of Reader have had any problems with these same PDF files.Yes, we have it on multiple documents. As mentioned, they are reports that are generated from Microsoft Dynamcs AX. I have found out that not all reports get the error. PDFs from Office or Autodesk AutoCAD do not get the error.
These are the errors it displays: -
HelloThank's for your helpsI hope this document is helpfulBest Regards,
Date: Sun, 22 Jun 2014 17:10:17 -0700
From: [email protected]
To: [email protected]
Subject: when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
created by Anoop9178 in Adobe Reader - View the full discussion
Hi,
Would it be possible for you to share the document?
Regards,
Anoop
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6485431#6485431
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ?
if you can help me thank's
[email address removed by host]thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
Issue when scrolling a pdf - There was a problem reading this document (135)
This is when the PDF is created and rendered/previewed from Acrobat Reader and the issue is there for latest acrobat version too.
When you open the PDF in Acrobat Reader and then when you scroll it and if you have more that one page in the PDF, it gives an error saying "There was a problem reading this document (135)".
Is this a known issue in Acobat? Any resolution? Reinstalling acrobat version didn't help.
Thank you in advance...!
/ManuIt's hard to tell for me as they are files such bank statement or other document from websites...how can i know?
Thanks,
Date: Wed, 9 May 2012 01:29:45 -0600
From: [email protected]
To: [email protected]
Subject: Issue when scrolling a pdf - There was a problem reading this document (135)
Re: Issue when scrolling a pdf - There was a problem reading this document (135)
created by Nikhil.Gupta in Adobe Reader - View the full discussion
Hi Manulak_Tech,
As you are able to view PDF I had provided, the issue seems to be PDF specific.
So when you scroll the PDF and reach to a page where Adobe Reader cannot read it, the error comes. I am sure the problem lies the way PDF was created. Can you describe how the PDF was created?
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4390058#4390058
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4390058#4390058. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Reader by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
When I open Bridge Master Collection CS6, I get the message: There was a mistake in Bridge, therefor the cache cannot be read. Try to erase the central cache to solve the problem. The solutions given by Adobe don't help me. Does anyone have another solution....????
Als ik Bridge open krijg ik een venster te zien met de boodschap: Er is een fout opgetreden in Bridge waardoor de cache niet kan worden gelezen. Probeer de centrale cache te wissen in de cachevoorkeuren om de situatie op te lossen. De oplossingen van Adobe verhelpen het probleem niet, heeft iemand anders een oplossing .....????
Alvast bedankt. Jaap Wals.When launching Bridge, press and hold down Command-Option (Mac) or Control-Alt (Win) + Shift to choose “Reset Preferences”, Purge Entire Thumbnail Cache”, and/or Reset Standard Workspaces”.
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Our IBM Unix system uses a program called VSIFax (Esker) to create PDF documents such as invoices. Users that have updated to Acrobat version 11.0.10 can open the PDF but then when trying to save the document the get a message "This document could not be saved. There was a problem reading this document (21)." The problem is only occuring with updated version 11.0.10 (11.0.9 works fine).
More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - Multilingual (MUI) installer AdbeRdrUpd11007_MUI.msp
Adobe Reader 11.0.08 security update - All languages AdbeRdrSecUpd11008.msp -
I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
Need advice on a saving file issue. I'm having problem with saving a .pdf file to computer. Continually get an error message " This document could not be saved. There was a problem reading this document (21). This is new as this error message just recently started to pop-up.
More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - Multilingual (MUI) installer AdbeRdrUpd11007_MUI.msp
Adobe Reader 11.0.08 security update - All languages AdbeRdrSecUpd11008.msp -
Whenever I try to update iTunes to 10.5 I get the message 'There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.'
I then uninstalled iTunes to try and reinstall it but I still get the same message for both 10.5 and previous versions, please help!My situation:
- get error when updating iTunes from 1041 to 1050 or above: "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
My system: XP SP3 with all latest updates.
Found out that the 1051 update fixes a major intrusion possibility during the update process, so I want to get iTunes upgraded to 1051.
Did more research and the following worked (not known if all steps outlined were necessary) (I do not guarantee success nor any more issues as a result):
- ran: MicrosoftFixit.ProgramInstallUninstall.exe (did JUST the patch option).
- ran: Windows Installation Removal Tool.exe (uninstalled JUST the iTunes program installer folder) (this does not remove the actual program).
- removed all apple software update registry entries.
- removed: C:\Documents and Settings\All Users\Application Data\Apple\Installer Cache\(JUST the software updatefolders) (hidden folder).
- removed: C:\Documents and Settings\current user\Local Settings\Application Data\Apple\(JUST the software update folders) (hidden folder).
- DID NOT need to restart
- downloaded latest iTunes update (1051)
- opened using WinRAR
- extracted all files
- ran JUST the apple software update MSI
- it succeeded
- ran JUST the iTunes MSI
- it succeeded
- normally I then uninstall the apple software update program, but DID NOT this time
- DID NOT need to restart
Hope it works for you. -
Trouble opening pdf's - I have received several pdf's from a friend via e-mail (Thunderbird). Some of them open just fine but others give me the message: "There was an error opening this document. The file is damaged and could not be repaired." My friend made sure that the files in question opened without issue on his computer (a PC). Further, I was able to open one of these "damaged" files on my Android phone, but I cannot open them on the Macbook Air. Any help would be greatly appreciated.
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
I own Photoshop CS4 and get messages that updates are available, but when I go to install them I get the following message,
"There was an error downloading this update, please try again later." I have tried numerous times with no success. What am I **** wrong?Delete all content from following location on your machine and try updating again.
Win 7 and higher: <os-drive>:\Users\AppData\Local\Adobe\AAMUpdater\1.0\
Mac OS (User Library): ~/Library/Application Support/Adobe/AAMUpdater/1.0/
Please refer:
Access hidden user library files | Mac OS 10.7 and later
Let me know if it works for you.
Regards,
Ashutosh -
I don't have any details other than what I have explained in the question. Have always been able to download Adobe files in the past. Tried Windows Explorer and it worked. Don't like Windows Explorer.
Using FF 5.0.
I've encountered this opening the following file:
* http://download.esha.com/fandc/error/sqlfc.pdf
The error occurred the first time I tried to open, but subsequent times it has opened fine. A co-worker gets the error everytime when trying to view in his FF 5.0. It has always opened fine in IE for both of us (like the OP meant, I think -- I don't like IE. Not even a little bit!).
Downloading the file seems fine (opening in Acrobat Reader itself). -
I also have safari on my computer and if use it and go to the same website I can open the file. there is a similar message if I try to open the file with Preview.
Sounds like the files are corrupt. Time to restore them from a good backup.
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The only other way to avoid this problem is to fully shutdown, or restart my computer.
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