When I try to save my CS6 Illustrator keeps crashing?
Working on Mac OSX 10.8.2. Please help!!! Read in forum to remove FXGFileFormat.aip from plugins folder -- moved the plugin to desktop and moved file from plugins to trash???
And what exactly are you trying to save? This could be AI's normal "Me doesn't like pixel data" or other long standing misbehaviors that relate to using high DPI raster effects or complex constructs and then everything goes boom when the program needs to embed the PDF version or a preview when saving files. Turning off PDF compatibility might be a start, but of course will make the files useless elsewhere. anything beyond that will require much more information...
Mylenium
Similar Messages
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When I try to open my Adobe Illustrator CS6 a message pops up stating: Missing required plugins pdf format.aip please help
dahlberg,
This is the second report about that issue today.
I am unsure whether the suggestion in the first case will help, but you may try:
Zusatzmodul PDF Format.aip fehlt. Was tun? -
Am I the only one for whom Illustrator 5.5 unexpectedly crashes when I try to save a doc on Yosemite?Compatibility with Yosemite — Illustrator CS5.5
Various folders. It usually allows me to re-save older files, but a new save is practically impossible to accomplish. I tried Reducing Transparency, as suggested in earlier posts to no avail. Also, when I drag an eps icon into Illustrator, it asks me if I want to retain the 9-slice scaling options for symbols — not sure what that means. Tried that both ways, with no results. Just had it crash on me 8 times this evening!
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When I try to save a PDF on illustrator CS5 it crashes, what should I do?
When I try to save a PDF on illustrator CS5 it crashes, what should I do?
Which system?
Any plugins?
Which fonts?
Where do you save the PDF?
How do you save the PDF? Which options?
Does restarting Illustrator help?
Is it only this file or all files? -
Illustrator hangs or crashes when I try to save as PDF
I am using Illustrator to creates designs for a Flex app. My document has a lot of symbols, rasterized images and layers (it's about 8.1 MB).
Illustrator has stopped doing two things that I need it to do:
1) It just hangs (infinite beachball on OS X) when I try to Save As an "Acrobat Viewable" AI file.
2) It also hangs (or crashes on my PC) when I try to save as PDF, regardless of the options I choose.
I can Save or Save As as long as I don't include Acrobat support.
Any ideas on this? Thanks!Started eliminating layers, one by one, and trying a PDF export.
It hung and hung and hung until I had deleted about 10 first level layers... then it hung for a bit and boom! It exported.
I went into the original doc and deleted the last layer I had removed from the test doc and it hung as usual.
My conclusion? No bad objects - just too many layers for Illustrator to handle in a timely manner. I've officially taxed the program, which was totally crashing it on my Windows machine.
Why so many layers? Since I am skinning a Flex app by exporting a .swf skin file from Illustrator, I have all of the app layouts in one .ai file. This consists of 46 first level layers, and hundreds of secondary and tertiary layers. It also includes a truckload of embedded graphics sprinkled throughout for layout purposes. Plus symbols.
It's just too much for Illustrator - a program not really designed for this workflow - to handle.
I don't want to make separate files for each site section as that'd require me to port the symbols back and forth all the time when I make a simple change, like a button style adjustment.
Any other advice on managing this better is appreciated, but nothing jumps out as an easy and scalable solution.
Thanks for the help, especially jean. -
My illustator crashes when i try to save can you please help?
My illustator crashes when i try to save can you please help? im using Cs6
Archelass,
If the crashing happens when placing from/saving to new location with Yosemite, you maybe able to get round it by using the Adobe Dialog instead of the OS Dialog in the Place window (similarly for Save As in the Save As window).
If crashing happens when moving objects, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
https://forums.adobe.com/message/6984777#6984777
or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
https://forums.adobe.com/message/7095368#7095368
or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
https://forums.adobe.com/thread/1696375
Or, when issues start to appear in general you may try the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
An unknown error appears when I try to save older files in CC 2014. I can save the file if I outline the fonts. Is anyone else having this problem?
It also happens with my illustrator.
Have you found a solution with Adobe Support?
You can transform the all fonts in curves, but itll be impossible edite again. Sad. too sad. -
I am getting this message when I try to save any of my photos (Photographer). "Could not complete your request because of a program error." Only when I try to save my photo though. Ive tried doing some research but have had no luck with any of the possible solutions I have come accross. Please help me solve this problem.
Computer specs
MAC
Software Mac OS X Lion 10.7.2 (11C74)
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6750M 512 MB
Photoshop CS5.1Please be aware that this Forum will be locked on the 3rd of January.
Does Save As-work?
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem. -
When I try to open Photoshop CS6 I get "Error Code 16"
When I try to open Photoshop CS6 I get "Error Code 16"
I have researched Internet - ADOBE and others - to find a solution, but no luck! (see under)
The problem started around one year ago but I was able to open Bridge and go to Photoshop from there until recently.
Now I get "Error Code 16" in Bridge too when I am trying to go to Photoshop.
I have tried everything I could think of (including creating a new Administrator-user) with help from my Internet research and my own pretty good experience (I started working with computer systems as a Systems Analysts 1968...... - now it is only PCs)
I miss my Photoshop and Bridge a lot - it is very frustrating to have this problem, but I can see I am not the only one!!!
I also have these Adobe products:
Adobe Photoshop
1045-1297-1724-5553-8938-xxxx
Adobe InDesign
1037-1476-0290-3491-8464-xxxx
Adobe Audition
1137-1169-5106-2253-7226-xxxx
Adobe Photoshop
1045-1007-5934-1160-3319-xxxx
Adobe Photoshop Elements
1057-4535-7945-2468-2014-xxxx
and some more.
I am grateful for all help.
/// Björn Andrén - [email protected] (member ID)
=======================================================================
Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
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Adobe CC/CS6 - Error 16 and no SLStore or PCD File
https://forums.adobe.com/message/7157810
https://forums.adobe.com/thread/1243845?tstart=0
=========================================================================
How to Erase an Adobe Registration File
http://smallbusiness.chron.com/erase-adobe-registration-file-45714.html
=========================================================================
Why can't I open Photoshop CS6? Missing Adobe PCD and SLstore folders!?
https://answers.yahoo.com/question/index?qid=20130608085953AAuWzEA
========================================================================
Issue with getting an Error code '16' if trying to install Adobe Photoshop CS5
http://thedailybuggle.com/forum/issue-getting-error-code-16-if-trying-install-adobe-photos hop-cs5-66.html
========================================================================
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] Win OS Version: 6.1
[Mon Feb 09 17:24:22 2015] Cleaner Tool version : 2.0.0.0
[Mon Feb 09 17:24:22 2015] Cleanup source directory : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles] : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles_x64] : C:\Program Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon] : C:\Program Files (x86)\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon_x64] : C:\Program Files\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [UserRoamingAppData] : C:\Users\BEAR2\AppData\Roaming
[Mon Feb 09 17:24:22 2015] [UserLocalAppData] : C:\Users\BEAR2\AppData\Local
[Mon Feb 09 17:24:22 2015] [StartMenu] : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Mon Feb 09 17:24:22 2015] [System32Folder] : C:\Windows\system32
[Mon Feb 09 17:24:22 2015] [SharedApplicationData] : C:\ProgramData
[Mon Feb 09 17:24:28 2015] Language selected: English
[Mon Feb 09 17:24:28 2015] Displaying the Adobe End User License Agreement
ADOBE
Gen_WWCombined-en_US-20121017_1230
[Mon Feb 09 17:24:28 2015] Please enter (y) for Yes or (n) for No. ... >>
[Mon Feb 09 17:24:38 2015] Choose from one of the following options to clean up :
[Mon Feb 09 17:24:38 2015] 1. All
[Mon Feb 09 17:24:38 2015] 2. Adobe Flash Player 10.2
[Mon Feb 09 17:24:38 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Mon Feb 09 17:24:38 2015] 4. Creative Cloud 2014 only
[Mon Feb 09 17:24:38 2015] 5. Creative Cloud only
[Mon Feb 09 17:24:38 2015] 6. CS6 only
[Mon Feb 09 17:24:38 2015] 7. CS5-CS5.5-CS6
[Mon Feb 09 17:24:38 2015] 8. CS5-CS5.5
[Mon Feb 09 17:24:38 2015] 9. CS3, CS4
[Mon Feb 09 17:24:38 2015] 10. Adobe Id credentials
[Mon Feb 09 17:24:38 2015] 11. Quit
[Mon Feb 09 17:24:38 2015] Choice :>
[Mon Feb 09 17:24:44 2015] User selected: CS6 Only
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\pdb.db"
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\Media_db.db"
[Mon Feb 09 17:24:44 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:24:44 2015] List of products installed on this machine
[Mon Feb 09 17:24:44 2015] Listing products for cleanup:
[Mon Feb 09 17:24:44 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Feb 09 17:25:02 2015] response 1
[Mon Feb 09 17:25:02 2015] Are you sure you want to clean all the listed products and associated files?
[Mon Feb 09 17:25:02 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Feb 09 17:25:07 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Feb 09 17:25:07 2015] User selected: 'Clean All'
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444 folder as there is no product deleted.
[Mon Feb 09 17:25:07 2015] LOG FILE SAVED TO: C:\Users\BEAR2\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Feb 09 17:25:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Feb 09 17:25:07 2015]
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:25:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] Win OS Version: 6.1
[Mon Feb 09 17:28:53 2015] Cleaner Tool version : 2.0.0.0
[Mon Feb 09 17:28:53 2015] Cleanup source directory : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles] : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles_x64] : C:\Program Files\Adobe
================================================================================
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name BEAR-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0801, 2011-08-15
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name BEAR-PC\BEAR2
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 12.1 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 28.1 GB
Page File Space 16.0 GB
Page File C:\pagefile.sysRun the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium -
I have PS 6 and just purchased an iMac and am running OS 10.10.1 (Yosemite). When i try to Save or Save As a file I get the following message: Could not save as "Whatever.psd" because this file is locked, you do not have necessary access permissions, or another program is using the file. Use the Get Info command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder. Any suggestions? Thanks.
Photoshop: Basic Troubleshooting steps to fix most issues
Look under Troubleshoot User Permissions.
Gene -
Hello,
When I try to save a form as “Reader Extended PDF” in Acrobat Pro, I get an error message “This document could not be reader enabled”.
The steps I’m following are described below:
1. Insert electronic signatures
- In Tasks, click on “Add New Field -> Digital Signature”.
- Move the square to the place where you want to put the signature and click.
- Fill in the “field name” with the name of the person who has to sign here.
- When it is done, click anywhere on the screen.
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
- Fill in the file name and click on “Save”.
2. Save the Form
- In Tasks, click on “Close Form editing”.
- Go to menu “File -> Save as -> Reader Extended PDF ->Enable additional features”, click on “Save now”.
- Fill in the file name and click on “Save”.
I am using Adobe Acrobat Pro 10.0.0 on a W7 workstation
Here's a screenshot of the problem.
Thanks a lot.
GaelRead the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
A scanner driver you may wish to consider: VueScan Scanner Software -
Why does an unknown error occur when I try to save a document as a word file?
why does an unknown error occur when I try to save a document as a Word file?
Hi Judy,
Deleting the Preferences files seems to be missing from your list.
Quit AppleWorks,
In the Finder, go to:
username > Library > Preferences
In the Preferences folder:
Locate and Delete the File com.apple.appleworks.plist
Locate and Open the Folder AppleWorks
In the AppleWorks folder, delete the following files:
AppleWorks 6 Assistants Cache
AppleWorks 6 Preferences
AppleWorks 6 Translators Cache
Optional:
AppleWorks Button Bars
This file contains your Button Bar preferences. If you have made changes to the Button Bar, but hanve NO issues that can be traced to the Button Bar, it may be left in place.
Regards,
Barry -
Having big problems with my new Mac Pro, when I launch Photoshop CC, I get an error message, can carry on but after a few tasks it starts going gar... menus go blank, when you try to save it shows a blank box.... can anybody help?
when I launch Photoshop CC, I get an error message
and what exactly is the text of that error message? -
When I try to save a doc to my server I sometimes get this: The document could not be saved. There was a Macintosh system error (-5000). What does it mean?
What kind of file are you saving, and what sort of clientserver setup do you have?
If you're using MS Office, it doesn't play nice with OS X Server, particularly with network homes. -
when I try to save a new file from numbers, I'm given the error of it can't create a file. why would that be?
Try using /Applications/Utilities/Disk Utility to repair file permissions.
Bob
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