When I try to set up sync on an xp netbook nothing happens after clicking the (I already have an account) Connect button

I am trying to add an XP netbook to sync. I go to tools/set up sync. Neither the Connect nor Create a New Account buttons work. (I tried the Create a New Account just to see if it works)
The Cancel button does work.
What is the problem?

Before I remembered sync existed I tried mozbackup which had worked for years but this time it was denied access to signons2.txt. The next attempt was to follow the instructions for copying all of the appdata/.../... folder. Those instructions told me to create a new profile on the computer I wanted to copy the files to. I did that then I remembered sync. Sync would not function on that computer until I deleted the new profile and had only the default one. Then it was happy.
Is sync supposed to work on machines with more than one profile or could it have worked if I had selected the default profile from profile manager? Should Mozbackup worked on firefox 6.01?

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