When i try to set up with my credit card it comes up with contact it tunes support????
Im new to signing up for apple id and when i try to set up with my credit card it while creating an account it comes up with contact itunes support????
Does anyone know what to do???
Click here and request assistance.
(79658)
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how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
when we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!
Click here and ask the iTunes Store staff for assistance.
(108048) -
when i try to set up facetime with my Apple ID it does not let me saying it cannot verify my account? if i change my ID on the ipad deos it change it on my computer aswel?
Hi
I would try this since Apple TV is built to allow multiple Apple Ids
On you Apple TV
General > Settings >Itunes Store > Add New Account (put yours in here)
Then Switch account to your Apple Id
Cheers -
I bought a new Time Capsule 2Tb. I connected it to my internet router. I manage to set it up as base station but when i try to use it with time machine I always get the message "Check your IP addres"? What am I doing wrong? On my computer I have OSX 10.7.5
What IP address does the TC have and what IP does the computer have?
We need more info as we really have no idea what your network looks like.
Modem router, model, type of broadband?
TC setup as bridge or router?
Is the computer getting internet via the TC?
Are you using wireless or ethernet?
Have you set IPv6 correctly to local link in the computer on whichever network client is doing the connection?
Did this work the first time for backup and has now failed? If so simply reboot the TC. It is a constant bug that the TC is lost to the network. -
i recently installed icloud, now i am trying to set my ical, however when I try to set up an account on my ical with the ical url its says that the access is denied? I am lost! HELP!!!
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
When I try to set up my wife's Cloud account after upgrading to Mountain Lion, I click on the "send verification email" box, but the email never arrives. Her iPad and iPhone already seem to sync up in the Cloud, but no storage is being used. Any suggestions on how to get the account on her iMac?
Steve DriggersHi sddmd,
And you have checked her Junk mail folder?
Cheers,
GB -
When I try to set up an Apple ID, it's asking for a credit card, and there is no "None" option, like this page suggests. How can I bypass this? This iPad is for a younger child who has no credit card, and will not need to make any purchases.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
when i try to set up my icloud account the system says it is sending me an email to verify. I never get the email and it is not in my spam filter. How can i get set up??
Make sure that your Apple ID is your email address and you do not have any other or old IDs associated with you. Go to www.appleid.apple.com and confirm this info. Make sure that the email address you are trying to sign up with is your primary one.
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New ipad3,just getting started,trying to get on FaceTime but when I try to set up a message appears saying my email address is already in use. I can not get any further, help please
Millietrixie-
Are you trying to call yourself to test FaceTime? If so, you must have a second E-Mail address registered with your Apple ID. In other words, there must be a different E-Mail address on each unit.
Fred -
Mail hangs when I try to open emails with certain attachments
When I try to open emails with certain attachments, rather PS files (if I recall correctly) it hangs. It seems that Mail is trying to load the PS file for me, and maybe convert it to PDF, which take awful lot of time.
So at the moment I cannot do anything! Because even if I force quit, and start the Mail program again, it tries to open this same email again!
My question is: How can I prevent Mail from automatically loading attachments? I would the same for images etc. I want the power to load and view attachments whenever I want them to load.Do you keep the message preview pane open?
If so, close the message preview pane below the message list by double-clicking on the horizontal divider bar that separates the message list from the preview pane.
This will require double-clicking on a message in the message list to open it. If you have the Attachments and Message Size columns selected for the message list, you can select when you want to open a message that contains a large attachment or attachments.
If this is for a POP type account, there is no setting in Mail to prevent a message attachment from being loaded when opening the message if the message with attachment has been downloaded from the server.
Have a look at Mail Attachments Iconizer.
http://lokisw.com/index.php?item=MailAttachmentsIconizer -
Why does my Photo app freeze when I try to set my wallpaper in iOS 7?
I just updated to iOS 7. When I try to set my wallpaper with a photo of mine, the entire Photos app freezes and I have to close out. Any idea why this is happening?
I had a similar question that was thankfully resolved.
https://discussions.apple.com/thread/5330591 -
When I try to set up my gmail account on imap on iphone 4s it says it doesn't recognize my password even though my gmail account works on my computer.
Try it both with and without the @gmail part.
At one time it was optional, now Gmail seems to want the entire username.
If that doesn't fix it, sign out from your computer and and log in again, but type the password to verify it is really correct. There is no mystery to it, Gmail will work with the correct name and password. -
When I try to set up family sharing I get "This account is already shared by another family member. Family sharing works best if every family member uses their own account." how do I reset? I can't find who it is being shared by.
Hi jmeckoll1,
It sounds as if you are trying to set up family sharing starting with an Apple ID which someone has already used to start a family group. Presumably this person is within the family group you want to share with. One solution to this issue would be to ask to join this family group. See this article -
OS X Yosemite: Join a family
If this is not the desired result, you will need to set up your own family group using an unused Apple ID that is in use for iCloud. See this article -
OS X Yosemite: Set up Family Sharing
Thanks for using Apple Support Communities.
Best,
Brett L -
When I try to set one of my photos as the walpaper, it zooms in on the photo. How do I stop it from doing so?
Hello joecarusoinc
The reason it zooms in on the picture is to give a sense of depth perception and not have any black space with the photo. If you want to reduce the amount of zoom try turning on Reduce Motion to see if that will work for you.
iOS 7: How to reduce screen motion
http://support.apple.com/kb/HT5595
Regards,
-Norm G.
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