When I try to setup my iCloud, after adding my AppleID & password, the next screen is the EULA (with an Agree and a Disagree button) - I press Agree - Nothing happens.  It appears to freeze.

When I try to setup my iCloud, after adding my AppleID & password, the next screen is the EULA (with an Agree and a Disagree button) - I press Agree - Nothing happens.  It appears to freeze.  This phone was previously owned and the last owner's apple id is what defaults...  I do not know the last owner's password. - I just want to get rid of that person's iCloud in order to create my own with my own account.

With iOS 7 you will not be able to delete the iCloud account without providing the password for the iCloud ID.  If it is the previous owner's account, you will need to have them remove it from their ID as mentioned in this article: http://support.apple.com/kb/TS4515.

Similar Messages

  • HT204053 I have an iPhone 4S and when I try to add an iCloud account is gives me an error "Cannot Sign In, The maximum number of free accounts have been activated on this iPhone." Is there any way to deactivate an account?

    I have an iPhone 4S and when I try to add an iCloud account is gives me an error "Cannot Sign In, The maximum number of free accounts have been activated on this iPhone." Is there any way to deactivate an account? I have one for myself, one for my family and one for my work. I had all three on my iphone and then I deleted my work. I wanted to get my own person @me.com account. It wouldn't let me create it from my iphone, so I created it from my Macbook Pro. I am trying to add it to my iphone, but it keeps giving me that error. If there is a way I can deactivate my work one so I can use my @me.com personal account?

    Welcome to the Apple Community.
    Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.
    You should however be able to add existing accounts to your device, are you sure you aren't trying to create on rather than simply use an existing one.

  • I have a macbook pro from 2006, my internal cd drive is not working and i'm trying to install factory definitions from an external cd drive. the problem is that when i press c nothing happens only appears an interrogation folder.

    i have a macbook pro from 2006, my internal cd drive is not working and i'm trying to install factory definitions from an external cd drive. the problem is that when i press c nothing happens only appears an interrogation folder. or sometimes appears the apple logo and than back again to the interrogation folder... Help please!!!!

    mcbsousa wrote:
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  • Recently my ipod touch (old version ) was not working correctly, so i deleted everything from it---expecting to start fresh, however when i start  it up it continues to stay on the apple screen, what is wrong with my ipod and how can i fix it ?

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    Try:
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    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
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  • When i try to put music on my ipod classic my laptop will  put songs on for a bit then stops and erases my ipod.  why is this happening?

    When i tryed to add new music to my ipod classic it added it fine  but when i went to play it  some songs wouldnt start playing and skipped to next songs.  i restored my ipod like it said to.  when i wnet to put all my music back on it went through a bunch and then all of a sudden it stopped and one song  about half mway through it and then i got a messege ballon saying windows couldnt find the file to sync to or something like that.  whewn i ejeckted my ipod it was blank no music that had been synced was on there  whats going on?

    There are a couple of things you can try to do at this point.  The first is to temporarily disable your PC's AntiVirus/security software as it may be interferring with the sync process causing it to timeout and corrupt your iPod's filesystem, which in return erases all content from your iPod.
    Also, double check to make sure you are plugging the iPod into a high powered USB 2.0 port and not an older USB 1.0 port as it may not provide enough juice/power to allow a successful sync.  This means you shouldn't plug your iPod into any sort of USB hub, a keyboard with the built in USB port, or into a USB port on the front of the PC itself as they are not connected directly to the motherboard and do not provide as much power.
    Lastly, try temporarily removing any other USB peripherals (minus keyboard and mouse) and try the sync process again to see if that helps.  If it does, it's likely a driver conflict with the different devices or that with each plug it, the iPod isn't allowed enough power to complete a successful sync.
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    B-rock

  • Turned my iPhone completely off and then on. The lock screen then came up with no clock and when I entered my pin, it would not bring me in, it would just go back to the same lockscreen with no time. Now says Temperature, needs to cool down

    Stuck on screen saying Temperature needs to cool down before use for hours, I don't know what to do

    Also, it does not say Swipe to Unlock, it says Swipe For Emergency. Maybe why the passcode isn't working?

  • HT201269 When I try to setup my new iPad air, I go through all the steps for the iCloud sign-in and choosing security questions and what not. But after I hit the agree to the terms and conditions... It says Apple ID could not be created because of a serve

    When I try to setup my new iPad air, I go through all the steps for the iCloud sign-in and choosing security questions and what not. But after I hit the agree to the terms and conditions... It says Apple ID could not be created because of a server error. Have no clue what to do... I've restarted the iPad and get the same message. But my internet works just fine.

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings

  • When I try to log onto Icloud in Windows 7 64-bit using my Apple ID it says my Apple ID is valid but not an Icloud account.  I can't go anywhere with Icloud after that.

    When I try to log onto Icloud in Windows 7 64-bit using my Apple ID it says my Apple ID is valid but not an Icloud account.  I can't go anywhere with Icloud after that.

    Welcome to the Apple community.
    These types of messages often indicate a problem with the devices serial number, have you had your phone repaired at any stage or did you buy it second-hand.

  • When I try to set up Icloud control panel in Windows Vista, I get "your setup couldn't be started because the Icloud server stopped responding. I've tried loads of fixes suggested on the net but none worked. Can anyone help me please?

    When I try to set up Icloud control panel in Windows Vista, I get "your setup couldn't be started because the Icloud server stopped responding. I've tried loads of fixes suggested on the net but none worked. Can anyone help me please?

    Hello, ksb2. 
    Thank you for visiting Apple Support Communities.
    We are investigating this issue. This article will be updated as more information becomes available.
    iCloud: iCloud Control Panel setup cannot be started
    http://support.apple.com/kb/TS5178
    Cheers,
    Jason H.

  • My ipad air freezes up when i try to go into icloud in settings?

    My ipad air freezes up when I try to go into icloud in settings?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • HT4623 My Ipad was disable. I try to restore form Icloud, after 3 hours of restoring  the Ipad is IOS6 screen can do any thing

    My Ipad was disable. I try to restore form Icloud, after 3 hours of restoring.

    Restore from iCloud Backup
    1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)
    2. You'll be asked twice to confirm
    3. You'll see Apple logo and progress bar
    4. You'll see a big iPad logo on screen
    5. Configuration start
    6. Set language
    7. Set country
    8. Enable Location Service
    9. Select network, enter password and join network
    10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
    11. Selected Restore from iCloud Backup
    12. You'll be required to enter Apple ID and Password
    13. Agree to Terms and Conditions
    14. Select Backup file
    15. You'll see progress bar
    16. Red slider will appear; slide to unlock; step #1 to #16 is fast
    17. Pre-installed apps will be restored first
    18. Message: Purchased apps and media will now be automatically downloaded
    19. You'll see a pageful of apps with Waiting/Loading/Installing
    20. When the restore process is complete, your device will restart. You should connect the device to iTunes to sync data not contained in the backup (such as music, videos, apps, and so on).

  • Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?

    Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?
    thanks,
    Simon

    First question that I am not clear on your answer about: Is the Apple ID itself a valid email address, and the same one that you have as your Primary email address on your account? If the actual Apple ID is not an email address, then that is why you are not able to sign on to iCloud or to verify it....it must be an email address.
    If it is an email address then:
    Update your OS to the latest version - 10.8.5
    Once you have updated, reboot the Mac and then go to Preferences>iCloud and try to sign on with your Apple ID again.
    Check Manage your Apple ID to make sure that your Apple ID/Primary email address is verified.
    If the problem persists, contact iCloud Support to see if they can provide you with an explanation of the meaning of the message. If the Apple ID has already been verified, then I'm not sure why you would be getting this messge:
    https://getsupport.apple.com/Issues.action
    Cheers and best of luck!
    GB

  • HT4847 Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

    Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

    I found the solution .,,,
    1) click on your current plan and press done your payment details will appear .
    2) the first section is your plan and there is a botton "change" click on it
    3) it will take you back to the upgrade options
    4) press on the downgrade options
    5) choose the 5 GB and the done botton will be enabled
    6) click on it  you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

  • When I try to set-up iCloud, I get error message "Verification Failed"?

    When I try to set-up iCloud, I get error message "Verification Failed - The certificate for this server is invalid. You may be connecting to a server that is pretending to be "setup.icloud.com" which could put your confidential information at risk."  How do I get passed this message?

    The only messages I'm aware of are the ones that say that you can't move to iCloud right now because servers are too busy and that you can continue using MobileMe.  I'd try to go back to iClound in your Settings and give it another try.

  • Ok I just bought this phone off a friend and when I try to make a iCloud account it says the number of free iCloud account have been takin what can I do

    Ok i just bought a iPhone 4 off a friend and when I try to make a iCloud account it says the number of iCloud account have been takin and want let me make one what should I do

    You can't do anything, except use a different device (or a Mac) to setup iCloud and then transfer the details to the phone you bought.
    Clearly your friend setup multiple iCloud accounts for some reason (you only need one) using up all the allocation for that device, and didn't tell you before selling you the phone.

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